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13 Troubleshooting, service
Intheeventofamalfunction,rstcheckallthecableconnections
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set correctly connected by a HDMI or Scart cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem Cause Remedy
A "No signal!" warning
appears on some or all
channels
Check the settings performed in the
"Settings", "Antenna and satellites",
"Tuner Conguration" menu, and
change them if necessary.
Consult an antenna specialist to have
it checked and repaired as necessary.
Receiver no longer
responds to the
remote control
The batteries may be at
or inserted incorrectly in
the battery compartment
Check the batteries (see also „4
Inserting batteries in the remote
control“ on p. 9)
Receiver or remote
control command set may
have been unintentionally
changed
Set infrared code 1 as described in
these Operating Instructions Part 2
under "Mainmenu settings", "Basic
Settings", "Remote Control Code"
Wrong time is
displayed
"Summertime" setting
wrong. An incorrect time
was imported from the
reception signal
Under "Settings", "Basic Settings",
"Time Setting" in the menu, check the
set time deviation to UTC and change
as necessary. Use the power switch to
switch the receiver off from the current
channel, e.g. Das Erste or ZDF, wait
10 seconds and then switch it back on
13.1 Troubleshooting
53


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