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Troubleshooting
In the event of a malfunction, rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set are correctly connected to each other by a HDMI or Scart or cinch cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem Cause Remedy
A “No signal!” warning appears
on some or all channels
Consult an antenna specialist to
have it checked and repaired as
necessary. Check the settings
made in the “Settings”, “Antenna
& Satellite”, “Tuner Con guration”
menu, and change them if
necessary.
Remote control no longer
responds
Batteries may be discharged Check the batteries
Remote control code has been
changed inadvertently
By simultaneously pressing the
Back button in conjunction with
buttons on the number pad (1-8)
the remote control code can be
changed.
Your receiver requires
the remote control code “1”. For
this purpose simultaneously
press the “Back” and “1” buttons.
Wrong time is displayed
The “Summer
Time” setting is
wrong. An incorrect time was
imported from the reception
signal
Check summer time in the
“Settings” “Time Setup” menu
and change it as necessary
Use the power switch to switch
the receiver off from the current
channel, e.g. Das Erste or ZDF,
wait 10 seconds and then switch
it back on
The following channels cut out,
or “No or bad signal!” appears:
DSF, Tele 5, HSE 24 and
Sonnenklar TV
DECT telephones operate on
the same frequency as these
channels. Interference may
occur due to inadequate output
level or poor shielding of cable
Consult your antenna specialist
75


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