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yxcyxc Malfunction
8 Malfunction
8.1 E-drive malfunction
Malfunction Cause Remedy
Battery does not
charge
Plug connection
disconnected
Check of plug connections
Fuse defective Replace fuse
Handbrake lever fixed Release handbrake lever
Charger not connected
correctly
Connect the charger correctly
Charger defective Replace charger
Electric drive does
not switch on
Pedalling cadence sensor
not correctly aligned
Align the pedalling cadence sensor
with a distance of 3 mm to the
magnetic disc
Battery not charged Charge battery
Battery not inserted correctly Inserting the battery correctly
8.2 Malfunctions in general
Malfunction Cause Remedy
Cracking/creaking
bottom bracket
Pedals loose Tighten the screw to the specified
torque
Bottom bracket loose
Lighting does not
work
Lighting is switched off Switch on the lighting on the control
panel and on the lighting at the front
Seat/contact of the
cable plug connection
disconnected/disturbed
Check cable plug connections and
reconnect if necessary
Bulb defective Replace bulb
Side rotor dynamo defective
or not switched on
Check position and function of the
side rotor dynamo
Brake squeaks /
Brake too weak
Brake pads are at the wear
limit
Replace brake pads
Brake is incorrectly adjusted Brake adjustment
Derailleur gear
system does not
shift correctly
Derailleur gear system is
misaligned
Adjust the derailleur gear system
Hub gear system
does not shift
correctly
Hub gear system is
misaligned
Adjust the hub gear system
Pedals not
mountable
Pedals mounted on the
wrong side
Pedelec not correctly mounted. See
“Commissioning” on page 20
77


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