Manual Kalorik EXC TW 2 (page 21 of 24) (English, German, Dutch, French, Polish, Portuguese, Spanish)

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EXC TW 2 - 110310

Assembly page 21/24

Fax +32 2 359 95 50

8. Orice reparatie sau inlocuire a produselor va fi facuta intr-o perioada rezonabila de timp, stabilita de

comun acord intre vanzator si consumator. In cazul in care vanzatorul dupa toate eforturile si

incercarile constata ca produsul respectiv nu se poate repara si nici inlocui, atunci se obliga sa

restituie cumparatorului contravaloarea produsului in RON (aceeasi de pe factura sau chitanta);

Pentru a beneficia de reparatie gratuita in garantie sau service autorizat, clientul se va adresa

magazinului de unde a achizitionat produsul respectiv;

NU SE ACORDA service gratuit si nu se inlocuiesc produsele defectate in perioada de garantie, in

urmatoarele conditii:

a) Deteriorari si defectiuni datorate transportului necorespunzator efectuat de cumparator;

b) Nerespectarea de catre cumparator a conditiilor de manipulare, instalare, utilizare si intretinere

precizate in instructiunile de folosire;

c) Interventii efectuate in perioada de garantie de catre persoane neautorizate;

d) Utilizarea produsului pentru alte activitati si in alte conditii decat cele pentru care sunt utilizate in

mod normal produsele de acest fel;

Utilizarea in scop industrial a produselor achizitionate care nu fac parte din gama produselor industriale,

determina pierderea garantiei. Perioada de garantie a produselor din gama produselor industriale este

de 12 luni. In sensul prevederilor legale, respectarea drepturilor fundamentale ale consumatorilor devine

obligatory.

a) protectia impotriva riscului de a achizitiona un produs sau de a li se presta un serviciu care ar

putea sa le prejudicieze viata, sanatatea sau securitatea ori sa le afecteze drepturile si interesele

legitime;

b) informarea completa, corecta si precisa asupra caracteristicilor esentiale ale produselor si

serviciilor, astfel incat decizia pe care o adopta in legatura cu acestea sa corespunda cat mai bine

nevoilor lui, precum si de a fi educati in calitatea lor de consumatori;

c) accesul la piete care le asigura o gama variata de produse si servicii de calitate;

d) despagubirea pentru prejudiciile generate de calitatea necorespunzatoare a produselor si

serviciilor, folosind in acest scop mijloacele prevazute de lege;

e) exonerarea de plata produselor si serviciilor care nu au fost solicitate si acceptate;

f) despagubirea pentru daunele provocate de produsele si serviciile care nu corespund clauzelor

contractuale;

g) asigurarea service-ului necesar si pieselor de schimb pe durata medie de utilizare a produsului,

stabilita in documentele tehnice normative sau declarata de catre producator ori convenita de parti;

h) plata, pentru produsele sau serviciile de care beneficiaza, a unor sume stabilite cu exactitate, in

prealabil; majorarea pretului stabilit initial este posibila numai cu acordul consumatorului.

9. Durata medie de utilizare: 2 ani. Perioada maxima de reparare/inlocuire este de 15 zile

calendaristice. Drepturile consumatorului sunt in conformitate cu Legea 449/2003, Legea 269/2004 si

HG 448/2005.

Data sesizarii Data reparatiei Data prelungirii Magazin Semnatura

Pentru lista actualizata de Service-uri autorizate va rugam sunati la tel:+40 (21) 319 83 26 sau verificati

pe site la adresa: www.team-int.ro

Team International Romania Srl;

Str.Industriilor 56A, sector 3, Bucuresti CUI 16991287; R.

C. J40/19685/29.11.2004

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Kalorik EXC TW 2 Manual

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