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Code
Display
preconditions
Operational restriction when
an error is being displayed
Remedy
E033
The current
firmware doesn’t
support system
operation.
Power assistance is not
provided during riding.
Connect to E-TUBE PROJECT and update firmware
for all unit.
E043
Part of the cycle
computer’s
firmware may be
damaged.
Power assistance is not
provided during riding.
Contact the place of purchase or bicycle dealer.
Troubleshooting
Assist function
Symptom Cause / Possibility Remedy
Assistance is not being
provided.
Is the battery sufficiently charged?
Check the battery charge. If the battery is
nearly spent, recharge it.
Are you riding on long slopes in summer
weather or riding for a long time carrying a
heavy load?
The battery may be overheating.
Turn of
f the power, wait for a while and
then check once more.
The drive unit (DU-E8000), cycle computer
(SC-E8000 / SC-E6010) or assist switch
(SW-E8000-L / SW-E6000 / SW-E6010) may
be connected incorrectly or there may be a
problem with one or more of them.
Contact the place of purchase.
Is the speed too high?
Check the cycle computer display.
Assistance is not provided at speeds set by
the manufacturer or more.
Assistance is not being
provided.
Are you pedaling?
The bicycle is not a motorbike, so you need
to operate the pedals.
Is the assist mode set to [OFF]?
Set assist mode to a mode other than [OFF].
If you still do not feel that assistance is
being given, contact the place of purchase.
Is the system power ON?
If you have performed the steps below and
still do not feel the assistance, contact the
place of purchase.
SC-E8000
Press the battery power button to turn the
power ON.
SC-E6010
Press and hold the cycle computer power
button for 2 seconds, or press the battery
power button to turn the power ON.
56


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Others manual(s) of Kalkhoff Shimano Steps E8000

Kalkhoff Shimano Steps E8000 Additional guide - English - 51 pages

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Kalkhoff Shimano Steps E8000 Additional guide - Dutch - 52 pages

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Kalkhoff Shimano Steps E8000 User Manual - French - 60 pages


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