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Symptom Cause / Possibility Remedy
The LED on the charger
does not illuminate.
Is the charging plug of the charger securely
inserted into the battery?
Check the connection for any foreign
objects before reinserting the charging
plug. If there is no change, contact the
place of purchase.
Is the battery fully charged?
If the battery is fully charged, the LED on
the battery charger turns off, but this is not
a malfunction. Disconnect and then
reconnect the power plug of the charger,
and then repeat the recharging operation.
If the LED on the charger still does not
illuminate, contact the place of purchase.
The battery cannot be
removed.
Contact the place of purchase.
The battery cannot be
inserted.
Contact the place of purchase.
Fluid is coming out from the
battery.
Contact the place of purchase.
An abnormal odor can be
detected.
Stop using the battery immediately and
contact the place of purchase.
Smoke is coming out from
the battery.
Stop using the battery immediately and
contact the place of purchase.
Lights
Symptom Cause / Possibility Remedy
The front light or the tail
light does not illuminate
even when the switch is
pressed.
The E-TUBE PROJECT settings may be
wrong.
Contact the place of purchase.
Cycle computer
Symptom Cause / Possibility Remedy
The cycle computer is not
displayed when you push
the battery power button.
The amount of battery charge may be
insufficient.
Recharge the battery, and then turn the
power on once more.
Is the power turned on?
Hold down the power button to turn on
the power.
Is the battery charging?
The power cannot be turned on while the
battery is mounted on the bicycle and
being charged. Stop charging.
Is the electric wire connector correctly
installed?
Check to see if the connector of the electric
wire connecting the motor unit to drive
unit is not disconnected. If you are not
sure, contact the place of purchase.
A component that the system cannot
identify may be connected.
Contact the place of purchase.
53


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