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Kalkhoff Shimano Steps E6100 Manual

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SHIMA
NO STEPS E6100, E7000, E8000
BATTERY AND CHARGER
EN | Original User Guide
Version 2 | 14.05.2019
2
Originalbetriebsanleitung | Pedelec Shimano Steps Version 2
Finden Sie Ihren Fachhändler in Ihrer Nähe:
Find a retailer in your area:
Trouvez votre revendeur près de chez vous :
www.kalkho-bikes.com/en_us/dealer-search/
Original User Guide | Pedelec Shimano Steps Version 2 EN-3
I. Introduction EN-4
I.I Explanation of the safety
information symbols EN-4
I.II The Pedelec Shimano Steps EN-5
II. Information pack EN-5
II.I Shimano original user guide EN-5
II.II Booklet and CD EN-5
II.III Component guides EN-6
II.IV Service book EN-7
II.V EU declarations of conformity EN-7
II.VI Guarantee card* EN-7
III. Cycle dealers EN-7
IV. Legal regulations for pedelecs EN-7
IV.I International EN-7
IV.II Germany EN-8
IV.II.I Lights EN-8
IV.II.I.I Replacement bulbs EN-9
IV.II.II Disposal EN-9
V. Intended use EN-10
V.I Pedelec EN-10
VI. Pedelec weight* EN-10
VI.I Overall weight EN-10
1. General safety information EN-11
2. Protection from theft,
manipulation and loss EN-13
3. Beforeyourrstride EN-14
3.1 Attaching the pedals EN-14
3.2 Adjusting the saddle height EN-15
3.2.1 Determining the correct
saddle height EN-15
3.2.2 Adjusting the saddle height: Saddle
clamp bolt(s)* EN-15
3.2.3 Adjusting the saddle height: Quick-
release skewer* EN-16
3.3 Shifting and tilting the saddle EN-17
3.3.1 Single-screw support: Shifting
and tilting the saddle EN-17
3.3.2 Twin-screw supports: Shifting
and tilting the saddle EN-18
3.3.3 Clamp attachment: Shifting
and tilting the saddle EN-18
3.4 Adjusting the sprung seatpost EN-19
3.5 Adjusting the height and angle
of the handlebars EN-19
3.6 Adjusting the headset EN-19
3.7 Attachingthereectors* EN-21
3.8 Switchingthelightsonando* EN-21
3.9 Braking EN-21
3.10 Chain* EN-22
3.10.1 Measuring and adjusting the
chain tension EN-22
3.10.2 Checking for chain wear EN-23
3.10.3 Chain cleaning and maintenance EN-23
3.11 Belt* EN-23
3.11.1 Belt tension EN-24
3.11.2 Checking the belt for wear EN-25
3.11.3 Cleaning the belt EN-26
3.12 Gears EN-26
3.13 Wheel EN-27
3.13.1 Changing the wheel EN-27
3.13.1.1 Wheel with axle nuts* EN-27
3.13.2 Quick-release wheels* EN-27
3.13.3 Wheel with axle shaft* EN-29
3.13.4 Rims EN-30
3.13.5 Tyres EN-31
3.14 Suspension fork* EN-31
3.14.1 Compression rate EN-31
3.14.2 Rebound damping EN-31
3.14.3 Lockout system EN-31
3.14.4 Air system* EN-32
4. Before every trip EN-32
4.1 Tips EN-33
4.1.1 Transporting your pedelec EN-33
4.1.2 Trailer bikes and trailers EN-33
4.1.3 Luggage rack EN-34
4.1.3.1 Safety information EN-34
5. Battery EN-35
5.1 Safety information EN-35
5.2 Technical details EN-38
5.3 Overview and basic functions EN-38
5.3.1 Display panel EN-38
5.3.1.1 Battery charge level EN-39
5.3.1.2 Capacity EN-39
5.3.1.3 Sleep mode EN-39
5.3.2 Inserting and locking the battery EN-40
5.3.3 Unlocking and removing the battery EN-41
5.4 Tips EN-41
5.4.1 Range EN-41
5.4.2 Storage EN-42
5.4.3 Cleaning EN-42
6. Battery charger EN-43
6.1 Safety information EN-43
6.2 Technical details EN-45
6.3 Functions EN-46
6.3.1 Charging the battery EN-46
6.3.1.1 Battery display during charging EN-47
6.4 Tips EN-47
6.4.1 Cleaning EN-47
6.4.2 Storage EN-47
7. Fault EN-48
7.1 Battery EN-48
7.2 Charger EN-50
8. Torque settings EN-50
CONTENTS
*dependent on model
EN-4 Original User Guide | Pedelec Shimano Steps Version 2
I. Introduction
This user guide contains information on how to use, maintain and look
after the battery and battery charger of your Pedelec Shimano Steps.
DANGER
Beforeusingyourpedelecforthersttime,carefullyreadthisuser
guide. Please also read the other items in the information pack
II. Information pack Page EN-5. Familiarise yourself with the
appearance and meaning of the safety information symbols. Ensure to
contact your cycle dealer III. Cycle dealers Page EN-7 in the event
claricationisrequired.Failuretocomplywithsafetysymbolsand
instructions can result in death, very serious injuries and/or damage
to the bicycle. The manufacturer's liability and any warranty are
deemed null and void for any damage or injury caused by a failure to
adhere to safety symbols and instructions.
Ensure that your cycle dealer has provided you with all the documents
included with the bike upon delivery. Keep this user manual and the
other documents in the information pack for future reference. Please
pass on the user manual and information pack to other people who
will use, maintain or repair this pedelec. Failure to do so can lead to
uncertainty which may cause death, severe injuries and/or damage to
equipment.
You can download this guide, the “Original
User Guide | General” and parts of the
information pack as PDFs from our website
(www.derby-cycle.com/en/downloads/).
Thereyouwillalsondlinkstothewebsites
of the various component manufacturers.
Youwillndadealer'suserguideforour
cycle dealers on si.shimano.com.
I.I Explanation of the safety information symbols
DANGER
This symbol combined with the signal word "DANGER" indicates
a potentially dangerous situation. Failure to comply with this safety
instruction can result in death or very serious injuries.
WARNING
This symbol in conjunction with the signal word "WARNING"
indicates a potentially dangerous situation. Failure to comply with
this safety warning can result in serious injury.
CAUTION
This symbol combined with the signal word "CAUTION" indicates
a potentially dangerous situation. Failure to comply with this safety
instruction can result in minor injuries.
Original User Guide | Pedelec Shimano Steps Version 2 EN-5
II. Information pack
In addition to this user guide, your Pedelec Shimano Steps comes
with a Shimano original user guide, booklet and CD, service book, two
declarations of conformity and component guides, and if you have bought
aKalkhoorRaleighpedelec,aguaranteecard.Thefollowingpoints
describe the contents of the information pack in more detail.
II.I Shimano original user guide
The Shimano original user guide contains information on the display and
thePedelecmotor.Youcandownloadtheguideindierentlanguagesfrom
si.shimano.com.
II.II Booklet and CD
The booklet contains a “Quick-start guide” describing how to check the
torque settings, attach the pedals and adjust the height of the saddle. At
the back of the booklet is a CD. The CD includes the "Original User Manual
| General" in several languages, which provides general information on
thedierenttypesofbikesandtheircomponents.Ifyougoonlineyoucan
follow a link to our website. The CD can be played on any standard PC or
laptop. Proceed as follows:
IMPORTANT
This symbol combined with the signal word "IMPORTANT"
indicates a potentially dangerous situation. Failure to comply with
this safety instruction can result in damage to the pedelec and its
components.
This symbol indicates helpful tips, useful or important
information about the product or its additional uses. It does
not indicate a dangerous or harmful situation.
I.II The Pedelec Shimano Steps
Your Pedelec Shimano Steps is an EPAC (electrically power assisted
cycle). When the assist mode is switched on, the electric motor provides
assistance as long as you are pedalling. You can control the degree of
assistance, which is adjusted using various assist modes. The drive
assistance is dependent on the force and speed of your pedalling and the
speed you are travelling. Motor assist stops as soon as you stop pedalling
and when the battery is discharged or if you reach a speed of 25 km/h. So
pedalling harder is required if you want to travel faster than 25 km/h.
EN-6 Original User Guide | Pedelec Shimano Steps Version 2
II.III Component guides
Inthecomponentguidesyouwillndimportantinformationonusingand
maintaining the components of your pedelec. They often also provide
informationonanywarranties.Ifthereisnospecicuserguideincluded
for the particular component you are interested in, look in our “Original
User Guide | General” (CD) II.II Booklet and CD Page EN-5 or on
thecomponentmanufacturer'swebsite.Youcanalsond
a list of our component manufacturers at
www.derby-cycle.com/en/downloads.
II.IV Service book
Intheaccompanyingservicebook,youwillndthewarrantyterms,a
list of wearing parts, a cycle passport, and forms to use for initial sale,
maintenance and owner changes.
DANGER
Keep the service book appropriately up-to-date and adhere to the
maintenance
intervals. Components can fail if wear and damage are
notidentiedingoodtime.Ifthishappenswhilstyouarecycling,you
could injure yourself very seriously or even die. Replace any worn,
damaged or bent components before using the bike again.
Method A
1. Insert the CD.
2. Left-clicktheshelexec.exeletwice.
3. Select the required language.
4. Select "Open User Guide from CD" or "Check Online for New Version of
User Guide".
Method B
1. Insert the CD.
2. Right-click once "Open Folder to Show Files".
3. Left-click "Start" twice.
4. Select the required language.
5. Select "Open User Guide from CD" or "Check Online for New Version of
User Guide".
You will need the Adobe Acrobat Reader software to
read the manuals. It is included on the CD; you can also
download it for free from https://acrobat.adobe.com/uk/en/
acrobat/pdf-reader.html.
The paper version of ‘Original User Guide | General’ can be
ordered free of charge from:
Derby Cycle Werke GmbH
Siemensstraße 1-3
49661 Cloppenburg, Germany
info@derby-cycle.com
Original User Guide | Pedelec Shimano Steps Version 2 EN-7
IV. Legal regulations for pedelecs
IV.I International
DANGER
Never ride "hands free". Youcouldfalloandseriouslyinjureoreven
kill yourself – and also be liable for prosecution. You must always
have at least one hand on the handlebars.
Alwaysobservetherelevantnationaltracregulations.Otherwise
you run the risk of a serious accident. Before using your pedelec
abroad,ndoutabouttheregulationsapplicableinthatcountry.
Like all bicycles, the pedelec must comply with the respective national
roadtracregulationsandapplicablestandards.Ifyoucarryout
anytechnicalmodications,bearinmindtherelevantnationaltrac
regulations and applicable standards.Ifthecut-ospeedexceeds
25 km/h and/or the speed of the push assist exceeds 6 km/h, the
pedelec will become liable to mandatory registration and insurance.
Technicalmodicationscanimpairthefunctionofyourpedelec,
resulting in damage to components. If this happens while you are
riding the bike you could be severely injured or killed. Furthermore,
it will invalidate the manufacturer's liability, warranty and guarantee
(where applicable).
Observe the respective national regulations regarding
the disposal of the drive system, display, easy-reach
control, pedelec battery and charger. Otherwise you will be
committinganoenceandruntheriskofane.
II.V EU declarations of conformity
EUdeclarationsofconformityconrmthatwehavecompliedwithallof
the safety requirements of the regulations applicable to the pedelec and
the battery charger.
II.VI Guarantee card
*
Sincemodelyear2014wehavebeenoeringyouaguaranteeof10years
forallpedelecandS-pedelecframes–exclusivelyforKalkhoandRaleigh
brands.Youwillndthetermsoftheguaranteeontheguaranteecard.
III. Cycle dealers
Askourcycledealersforadvice.OnPage2youwillndalinktothebrand
website with all cycle dealers in your region.
*dependent on model
EN-8 Original User Guide | Pedelec Shimano Steps Version 2
DANGER
Before you use a trailer bike or trailer, make sure you read Section
4.1.2 Trailer bikes and trailers Page EN-33. Otherwise there is a risk of
serious injury or death.
IV.II.I Lights
In Germany, the requirements for lights on bicycles is regulated in Section
67oftheRoadTracLicensingRegulation(StVZO)andintheTechnical
Requirements for vehicle parts. Lights include both battery and dynamo-
poweredlights,andincludereectorsthatworkwithoutapowersupply
andsimplyreectexternallight.
Light type Number Position Characteristics
Front light 1 Front White light
The illuminance must be at least 10 lux at
the centre of the beam at a distance of 10
metres.
Reector At least
1
Front White
Thereectorcanbeintegratedintothe
front light.
Rear light 1 Rear Red light
The lowest point of the illuminating
surface must not be lower than 250 mm
above the road surface.
A parking light function is also permitted.
IV.II Germany
The following regulations (not exhaustive) were applicable in Germany
when this guide was compiled (09/2018):
» The motor may only be used as an aid to pedalling, i.e. it may only
"help" when the rider is actively pedalling.
» The average motor power must not exceed 250 W.
» The motor power must continue to fall as the speed of the bike
continues to increase.
» The motor must cut out automatically at 25 km/h.
For you, this means:
» There is no obligation to wear a helmet.
DANGER
In the interests of your own safety, a suitable helmet should always be
worn. A cycle helmet can protect you from severe injuries. Make sure
thatthehelmettsproperly.
» You do not require a driving licence.
» There is no requirement for compulsory insurance.
» The use of cycle paths is regulated as for normal bicycles.
» The use of children trailers and cycle trailers is generally permitted for
pedelecs.
Original User Guide | Pedelec Shimano Steps Version 2 EN-9
Type Power supply
Front light (LED,
incandescent)
6 V 2.4 W
Front light halogen 6 V 2.4 W
Rear light 6 V 0.6 W
Rear light with parking light 6 V 0.6 W
Lighting with LED lamps LED lamps are not replaceable
Hub dynamo 6 V 3 W
IV.II.II Disposal
Do not dispose of the drive system, display, easy-
reach control, pedelec battery or charger in the
household waste. Hand them in at the designated
places (such as a recycling centre, battery collection
point or cycle dealer).
V. Intended use
V.I Pedelec
This bicycle is designed and equipped for use on public roads and paved
paths. It can also be used on non-challenging terrain.
Electrical devices marked
with this symbol must not
be disposed of in house-
hold waste.
Light type Number Position Characteristics
Reector At least
1
Rear Red
The highest point of the illuminating
surface must not be higher than 600 mm
above the road surface.
Largereector 1 Rear Red
ThelargereectorismarkedwithaZ.
It can be integrated in the rear light.
Reector 2 Per pedal Yellow
Theyreectlightinbothdirections
(forwards and backwards).
Reector(or
reectivewheel
stripe)
At least
2
Per wheel Yellow
Attached to the spokes at an angle of
180˚.
Theyreectlighttothesides.
Reectivestripe(or
wheelreector)
1 Per wheel Ring-shapedreectingwhitestripe.
IV.II.I.I Replacement bulbs
Thereplacementbulbsyouwillneeddependonthetypeoflightsttedon
your bike. The table below tells you what type of bulb you need:
EN-10 Original User Guide | Pedelec Shimano Steps Version 2
VI.I Overall weight
DANGER
Do not exceed the permitted overall weight of the pedelec as this can
result in fracturing or failing of important safety parts (such as the
brakes). If this happens while you are riding the bike, it can lead to
severe falls – with fatal consequences.
Overall weight = Weight of the bike + weight of the rider + weight of
the trailer bike or trailer + weight of luggage and/or child
Bike type Overall weight permitted Weight of rider**
Pedelec Shimano
Steps
130 kilograms Max. 102 kilograms
** for a pedelec weighing 28 kilograms.
1. General safety information
Comply with the safety and user instructions at the start of the following
sections.
The manufacturer and dealer accept no liability for damage resulting from
anyusebeyondthisdenitionand/orfailuretocomplywiththesafety
information and instructions in the user guide.
Thisappliesparticularlytoo-roaduse,overloadingandfailureto
properly rectify faults.
Alsoincludedinthedenitionofintendeduseareconformancetothe
operating, maintenance and repair conditions in the user guide and service
book II.IV Service book Page EN-6 stipulated by the manufacturer.
Fluctuations in the consumption and power of the battery and a reduction
of capacity 5.3.1.2 Capacity Page EN-39 with increasing age are common
and technically unavoidable, and as such do not constitute material
defects.
VI. Pedelec weight
*
Pedelecs are heavier than normal bicycles. The exact weight
dependsontheequipmenttted.Ifyouwanttoknowthe
precise weight of your pedelec, we recommend having it
weighed by a cycle dealer. Most dealers have a professional
and accurate cycle weigher.
*dependent on model
Original User Guide | Pedelec Shimano Steps Version 2 EN-11
DANGER
Check that the brakes work and that the handlebars can move freely
before every ride. Do not use the bike if it is not in perfect technical
condition. If you are unsure, ask your cycle dealer to check it over.
Inspect your pedelec before every trip, and after each time it has been
transported anywhere or left unattended 4. Before every trip Page
EN-32. Components might fail if wear and damage are not detected
early enough. If this happens whilst you are cycling, you could injure
yourself very seriously or even die. The additional power means
higher loads are applied to wearing parts on a pedelec than on a
normal cycle. Replace any worn, damaged or bent components before
using the bike again.
Do not exceed the overall weight permitted for the pedelec because
parts important for safety might fracture or fail VI.I Overall weight
Page EN-10. If this happens while you are riding the bike, severe falls
might result – with fatal consequences.
Contact your cycle dealer when wearing parts and other components
need to be replaced. We recommend asking your cycle dealer to as-
semble and adjust the bike.
Otherwise, components could become loose due to a faulty assembly.
If this happens whilst you are cycling, you could injure yourself very
seriously or even die. If you do have to tighten something yourself, a
full list of torque settings is in Section 8. Torque settings Page EN-50
(strict adherence to which is a requirement).
DANGER
We discourage allowing children under the age of 14 years to ride
pedelecs. They may not be able to cope with the speed. Serious
accidents and falls might result.
Wear a cycle helmet. While there is no legal obligation to wear one,
you should always wear a suitable cycle helmet for your own safety. A
cycle helmet can protect you from severe injuries. Make sure that the
helmettsproperly.
Keep your hands and other body parts and clothing away from moving
parts, otherwise you can become ensnared, have a serious fall and
injure yourself.
Adaptyourridingstyletotheprevailingtracconditions,otherwise
youcouldfalloandinvolveyourselfandothersinaserious
accident. Take into consideration the longer braking distances needed
on wet or icy roads. Think ahead, anticipating the actions of other
road users and reduce your speed. Avoid sudden jerky movements of
the handlebars and braking actions. Dismount if you ever feel unsafe.
Only use the bicycle for its intended purpose V. Intended use Page
EN-9, otherwise component failure may result. If this happens whilst
you are cycling, you could injure yourself very seriously or even die.
EN-12 Original User Guide | Pedelec Shimano Steps Version 2
CAUTION
Do not open up the motor, display, battery or charger as you could
injure yourself. Parts might also be damaged beyond repair,
invalidating the warranty. Contact your cycle dealer when problems
arise.
IMPORTANT
Always park your pedelec so that it cannot tip over. Components can
be damaged if the bike tips over. If your bike is not equipped with
akickstand,onecanbettedifrequired.Pleasecontactyourcycle
dealer.
Do not clean the pedelec with a water hose or high pressure washer.
Although the components are sealed, damage to the cycle may still
result. Clean the pedelec with a soft damp cloth.
The A-weighted emission sound pressure level at the
driver's ears is less than 70 dB (A). This means that the
sounds emitted by the pedelec during use do not exceed
70 dB (A).
DANGER
Only use original replacement parts. Replacement parts from other
manufacturers can impair the function of your pedelec. Serious acci-
dents can result.
Ask your cycle dealer to show you how to use, and explain, the
special features of the components. Please also follow the component
guides. We recommend asking your cycle dealer to assemble and
adjust the bike. Otherwise, components could become loose due
to a faulty assembly. If this happens whilst you are cycling, you
could injure yourself very seriously or even die. If you do have to
tighten something yourself, a full list of torque settings is in Section
8. Torque settings Page EN-50 (strict adherence to which is a
requirement).
WARNING
Do not ride in unfavourable lighting conditions (fog, rain, dusk,
darkness) without adequate lights IV.II.I Lights Page EN-8. Failure
to do so can result in accidents and serious injuries.
Always remove the battery before starting to work on the pedelec.
The pedelec could switch on unexpectedly and you could be seriously
injured.
Original User Guide | Pedelec Shimano Steps Version 2 EN-13
Quick-releasewheelsshouldbeattachedtoaxedobject
together with the frame. This prevents the wheel from being
stolen. Alternatively, the quick-release skewers can be
replaced by an anti-theft device. Contact your cycle dealer if
you have questions on this.
Use a high-quality bike lock. Invest about 10% of the
purchase price of the bike in locks. Your cycle dealer will be
abletotasuitableframelockifyourbikedoesnotalready
have one. You can also use other types of bike lock. Ask
your cycle dealer for advice.
Make a note of the important details of your pedelec (e.g.
in the service book II.IV Service book Page EN-6, bike
passport) and have it registered by the police. This makes it
easier to describe and identify if stolen.
Have the police code your pedelec; the address and initials
of the owner are engraved on the frame in an encrypted
form.Codingmakestheillegalresaleofabikemoredicult
and deters thieves. A coded bike also makes it easier to
identify the owner.
Bicycle theft is often covered by household contents
insurance. Check the terms of your insurance policy as soon
as possible.
2. Protection from theft, manipulation and loss
DANGER
Protect your pedelec from unauthorised access. Serious injury may
result if third parties modify components (e.g. the brakes) without
your knowledge. Inspect your pedelec before every trip, and after
each time it has been transported anywhere or left unattended
4. Before every trip Page EN-32. If your bike is damaged, only ride
itagainoncethedamagehasbeenrectied.Yourbikewillnotbe
replaced under warranty if lost or stolen.
The following measures can help you to protect your pedelec from theft
and manipulation and to recover it if it has been stolen:
Always lock the bike and battery even if you leave it for
a short while. Ideally, the lock(s) should block the wheel
powered by the motor. Do not leave the key in. To be on the
safe side, you can also remove the battery. A pedelec must
also be secured with a lock when parked outside residential
areas (e.g. in a shed or basement).
Do not park your pedelec in deserted locations –
especially for long periods. If possible, park your pedelec
in private or communal garages or individual bike lockers
which have surveillance.
Attachyourpedelectoaxedobject(suchasatree,street
lamp or fence) so that it cannot be carried away.
EN-14 Original User Guide | Pedelec Shimano Steps Version 2
3.1 Attaching the pedals
1. Screw the right-hand pedal (marked ‘R’) into the right-hand pedal
crank in a clockwise direction.
2. Screw the left-hand pedal (marked ‘L’) anticlockwise into the left-hand
pedal crank.
DANGER
Screw the pedals in straight, otherwise you could damage the thread
on the pedal crank; if this happens when you are cycling, a severe fall
could result.
3. Tighten both pedals towards the front wheel to a torque of 40 Nm.
3. Beforeyourrstride
Make sure that your pedelec is adjusted to your height and ready to use.
Familiarise yourself with the basic functions of your pedelec.
DANGER
Ask your cycle dealer to show you how to use, and explain, the special
features of the pedelec and its components. Please also follow the
component guides. We recommend having your cycle dealer perform
all assembly and adjustment work. Otherwise, components could
become loose due to a faulty assembly. If this happens whilst you are
cycling, you could injure yourself very seriously or even die. If you do
have to tighten something yourself, a full list of torque settings is in
Section 8. Torque settings Page EN-50 (strict adherence to which is a
requirement).
Adjust the pedelec to your height. If the bike is not correctly adjusted
to your height, you can lose control of the bike and fall badly.
Practise braking and riding with the assist function in a safe place
beforeventuringintotrac.If you do not familiarise yourself with the
operation and higher speed of your pedelec, you could cause a serious
accident.RideinECOmodeuntilyoufeelcondentenoughtotrythe
higher modes. Dismount if you ever feel unsafe.
Original User Guide | Pedelec Shimano Steps Version 2 EN-15
3.2 Adjusting the saddle height
3.2.1 Determining the correct saddle height
1. Sit on the pedelec and at the same time lean against a wall.
2. Turn the foot pedal on the opposite side to the wall to its lowest point.
3. Place your heel on the pedal. Your leg should be fully extended.
4. If your leg is not fully extended when your heel is
on the pedal, raise the saddle. Lower the saddle
if you cannot reach the pedal. The following
sections explain how to adjust the saddle height
on your bike. The seatpost can be fastened using
the saddle clamp bolt 3.2.2 Adjusting the
saddle height: Saddle clamp bolt(s)* Page EN-15
or quick-release skewer 3.2.3 Adjusting the
saddle height: Quick-release skewer* Page EN-16.
WARNING
Seatpost marking
The seatpost is marked to indicate how far you
may pull it out from the frame. Never pull the
seatpost further out than the marking. This could
cause it to bend or break, and cause you to fall.
For 3. Extend leg
3.2.2 Adjusting the saddle height: Saddle clamp bolt(s)*
1. Undo the saddle clamp bolt(s) by turning
it/them anticlockwise with an Allen key.
2. Move the seatpost into the right position.
3. Tighten the saddle clamp bolt(s) again
by turning it/them clockwise 8.
Torque settings Page EN-50.
4. Test the tightness of the saddle by trying
to move it.
For 1. Loosen the saddle clamp bolt(s)
For 3. Tighten the saddle clamp bolt(s)
*dependent on model
EN-16 Original User Guide | Pedelec Shimano Steps Version 2
3.2.3 Adjusting the saddle height: Quick-release skewer
*
DANGER
Thequick-releaseskewermustbecorrectlyclosedbeforeyouseto.
Otherwise the seatpost can loosen or fracture – if that happens while
youareridingthebikeyoucouldfallo,resultinginseriousinjuries.
1. Open the quick-release skewer by
swingingtheleverby180˚.Youwill
now usually be able to see the word
‘OPEN’ on the inside of the lever.
2. Close the quick-release skewer by
swingingtheleverby180˚.Youwill
now usually be able to see the word
‘CLOSE’ on the outside of the lever.
Quick-release skewer
For 1. Quick-release skewer open
For 2. Quick-release skewer closed
DANGER
It should be so hard to close the quick-release skewer that you need
to use the ball of your hand (120 N: corresponds to a weight force
of 12 kg). You should have the mark of the lever imprinted on your
hand. Otherwise, it could open when you are cycling, which could
lead to the seatpost coming loose and causing you to fall. If you close
the quick-release skewer too tightly, the seatpost can break; if this
happens when you are cycling, you could fall.
Quick-release ske-
wer is too easy to
close
1. Turn the adjustment nut
clockwise.
2.
Swing the quick-release
skewer closed again.
Quick-release skewer
Adjustment nut
Quick-release skewer opened
Quick-release ske-
weristoostito
close
1. Turn the adjustment nut
anticlockwise.
2.
Swing the quick-release
skewer closed again.
3. Trytotwistthesaddletocheckthatitisrmlyxed.
*dependent on model
Original User Guide | Pedelec Shimano Steps Version 2 EN-17
3.3 Shifting and tilting the saddle
DANGER
Never clamp the saddle in the curve of the saddle rail; always do it in
the straight section. Only shift the saddle within the straight section
(g.1).Saddlesthatstayclampedoutsidethisareacanfail(g.2).
correct
Clamping screw
Fig. 1
wrong
Fig. 2
Use a torque wrench to tighten the clamping screws. Observe the
speciedtorquesetting.Ifnovalueisshownonthecomponent,use
the torque settings from the following table:
Thread Tightening torque [Nm]
M5 / M6 / M8 M5: 5.5 / M6: 5.5 / M7: 14 / M8: 20
Failure to comply can result in screws/bolts becoming loose, tearing
away or fracturing. If that happens while you are riding the bike,
componentsmaycomeoandyoucouldhaveaseverecrash.If
screws are overtightened, components can also be damaged.
3.3.1 Single-screw support: Shifting and tilting the saddle
1. Loosen the clamping screw by turning it
anticlockwise. Turn the screw completely
two to three times at most or the whole
mechanism could fall apart.
2. Move the saddle backwards or forwards as
required.
3. Tilt the bicycle saddle to the desired angle.
4. Tighten the clamping screw by turning it clockwise with a torque
wrench.
5. Ensure that the newly-tightened saddle does not tip; test it by pressing
down on the front and back alternately.
For 1. Loosen the clamping screw
EN-18 Original User Guide | Pedelec Shimano Steps Version 2
5. Tighten the front screw by the same number of turns.
6. Ensure that the newly-tightened saddle does not tip; test it by pressing
down on the front and back alternately.
3.3.3 Clamp attachment: Shifting and tilting the saddle
1. Turn the clamping nut clockwise
to loosen it. You may need to
keep the nut on the other side in
place with a second key.
2. Move the saddle backwards or
forwards as required.
3. Tilt the bicycle saddle to the desired angle.
4. Turn the clamping nut clockwise to tighten it. You may need to keep
the nut on the other side in place with a second key. Observe the
correct torque setting.
5. Ensure that the newly-tightened saddle does not tip; test it by pressing
down on the front and back alternately.
For 1.
Loosen clamping nut
3.3.2 Twin-screw supports: Shifting and tilting the saddle
DANGER
Screw the clamping screws fully in a straight position in the nuts.
Failure to do so can result in the screws tearing out of the nuts.
correct
Clamping screw
wrong
1. To move the saddle, loosen the front
and rear screws by turning them
anticlockwise. Turn the screws
completely two to three times at
most or the whole mechanism could
fall apart.
2. Move the saddle backwards or forwards as required.
3. Tighten the screws using a torque wrench to turn them clockwise.
4. To alter the angle of the saddle, loosen the front screw by turning it
anticlockwise. Turn the screw completely two to three times at most or
the whole mechanism could fall apart.
For 1. Loosen screws
Original User Guide | Pedelec Shimano Steps Version 2 EN-19
3.4 Adjusting the sprung seatpost
DANGER
It is best to ask your cycle dealer to adjust the suspension elements of
the seatpost.
1. Remove the seatpost.
2. Tighten the suspension adjustment screw with an Allen key (6 mm
AF) in the clockwise direction to reduce the suspension or loosen
anticlockwise to increase the suspension.
DANGER
The suspension adjustment screw must not
protrude from the seatpost, otherwise the
screw/seatpost can loosen – if this happens
whileridingyoucouldfallo,resultingin
serious injuries.
Suspension
adjustment
screw
Screw must not protrude
from the seatpost
3.5 Adjusting the height and angle of the handlebars
DANGER
Ask your cycle dealer to perform these adjustments. You can otherwise
run the risk of loosening the handlebars which could lead to a fall
causing severe injuries.
3.6 Adjusting the headset
DANGER
We recommend asking your cycle dealer to assemble and adjust the
bike.
Please use a torque wrench to tighten the bolts, and observe the
prescribed tightening torque. Failure to comply can result in screws/
bolts becoming loose, tearing away or fracturing. If that happens
whileyouareridingthebike,componentsmaycomeoandyou
could have a severe crash. If screws are overtightened, components
can also be damaged. If you are unsure how to set the tightening
torque, please ask your cycle dealer.
There are two ways of testing whether the headset for
your bicycle is too tight or too loose:
1. Gripthelowerspacerwithyourthumbandforenger.
Squeeze the front brake and move the wheel backward
and forward. If the headset is too loose, there will be
signicantbuckingatthelowerspacer.
EN-20 Original User Guide | Pedelec Shimano Steps Version 2
To turn the upper spacer,
you can insert a 3 mm Allen
key into the longitudinal
slot of the upper spacer
and use this as a lever.
It is best to proceed in
small steps. A quarter of a
rotation is often enough to
adjustthet.
3. a) Tighten the headset (reduce the
bearing play): Turn the upper
spacer anticlockwise until it
sits securely. Hold the lower
spacer tight with your thumb and
forenger.
3. b) Loosen the headset (increase
the bearing play): Turn the
upper spacer clockwise until you
achieve the desired bearing play.
Hold the lower spacer tight with
yourthumbandforenger.
2. Raise the front wheel and move the handlebar to the
right and left. If the headset is too tight, you will need
to apply force to move it to the right and left. The
handlebars should be able to move by itself.
Upper spacer Lower spacer
1. Undo the M3 grub screw in the upper spacer by turning them
anticlockwise with a 1.5 mm Allen key. Do not completely remove the
screw.
2. Undo the M4 bolt in the lower spacer by turning them anticlockwise
with a 3 mm Allen key. Do not completely remove the screw.
M4 screw
M3 screw
Original User Guide | Pedelec Shimano Steps Version 2 EN-21
4. Beforetighteningthescrews,alignthelowerspacersothatitsprole
overlaps the top tube in the straight-ahead position.
5. Once the headset has been adjusted
as required, tighten the M3 grub
screw clockwise with a 1.5 Nm
torque. Use a torque wrench to do
this.
6. Tighten the M4 screw clockwise
with a 2 Nm torque.
3.7 Attachingthereectors*
YourPedeleccomessuppliedwithreectors.Mountthewhitereector
onthehandlebar,theredreectorontheseatpostandtheremaining
reectorsonthewheel.
3.8 Switchingthelightsonando
*
A slider control is located on the rear of the front light. Depending on
whichwayyoumoveit,thefrontandrearlightwillbeonorowhenyou
are riding.
3.9 Braking
Make sure that you can always reach the brakes comfortably and that you
are familiar with their operation and position. Note which brake lever
operatesthefrontandrearbrakes.Ifyourpedelecisttedwithaback
pedal or coaster brake, you can operate it by pedalling backwards.
DANGER
Practisebrakinginasafeplacebeforeventuringintoroadtrac.In
someinstances,thebrakingeectcanbedierentorstrongerthan
what you are used to. If you do not take the time to familiarise yourself
withthebrakingeect,youcouldcauseaseriousaccident.Practise
until you feel safe. Dismount if you ever feel unsafe.
Rim brake
Rim brakes: Avoid continual, uninterrupted
braking on long downhill stretches because
itcausesthebrakingeecttodiminishand/
or tyre damage. Brake intermittently with
intervalsinbetweentoallowtheairowto
cool the braking system.
If necessary, make regular stops to ensure
adequate cooling.
Replace the brake pads when they reach the safe wear limit. Using
worn brake pads can result in serious injuries with fatal consequences.
*dependent on model
EN-22 Original User Guide | Pedelec Shimano Steps Version 2
CAUTION
Disc brake
Disc brakes: Avoid touching the brake discs
after intensive use of the brakes – they can
become very hot. You could burn yourself if
you touch them.
3.10 Chain*
Bicycle chain
WARNING
Always remove the battery before starting to work on the pedelec.
The cycle could switch on without warning and you could be seriously
injured.
CAUTION
Check the chain for signs of wear before every trip. A worn or
damaged chain can break. If this happens while you are riding the
bike, you can easily injure yourself.
3.10.1 Measuring and adjusting the chain tension
Measuring the chain tension
1. Remove the pedelec battery.
2. Press the chain up or down at its tautest point. The tension is correct if
you can move the chain up and down by about 5 mm.
3. Checkthechainatfourorvepointsoveracompleterevolutionofthe
crank.
Adjusting the chain tension
1. Remove the pedelec battery.
2. Undo the rear wheel nuts.
3. Remove the brake anchor as required.
4. Pull the rear wheel back in the drop-outs until the chain just has the
permissible amount of play.
5. Carefully tighten all bolts in a clockwise direction to a torque setting of
35–40Nm.Makesurethewheelisrettedstraight.
*dependent on model
Original User Guide | Pedelec Shimano Steps Version 2 EN-43
6. Battery charger
6.1 Safety information
DANGER
Battery chargers are not a toy and must not be used by children
undertheageof8years.Olderchildrenmustbesucientlytrained
on how to use the battery charger. People who, because of their
physical, sensory or intellectual capabilities, or because of their lack
of experience or knowledge, are unable to use battery chargers, are
prohibited from using them unless supervised or under the instruction
of a responsible person. Otherwise there is a risk of mishandling with
consequential very serious injuries.
WARNING
Only use the correct, original charger to charge the battery. The use of
otherbatterychargerscancauseexplosions,seriousburnsandres.
Further consequences can include malfunctions and a limited battery
life.Youcanndalistofpermittedchargersin 7.2 Charger Page
EN-50.
Only charge the correct, original battery with the charger. The use of
otherbatteriescancauseexplosions,seriousburnsandres.Further
consequences can include malfunctions and a limited battery life. You
canndalistofapprovedbatteriesin 5.2 Technical details Page
EN-38.
CAUTION
Batteries must not be immersed in water. This presents a risk of
explosion. Do not extinguish a burning battery with water, only the
surroundingburningmaterial.Fireextinguisherswithmetalre
powder (Class D) are more suitable. If it is possible to take the battery
safelyoutside,smothertherewithsand.Butyouneednotbeafraid
of the battery exploding under you when you ride the cycle through
rain. The battery is sealed to prevent moisture and spray water from
entering.
IMPORTANT
Do not spray the battery with a water hose or wash it with a high-
pressure cleaner. Damage to the battery may still result even though
the components are sealed. Clean the battery with a soft, damp cloth.
Do not use any cleaners which contain alcohol or solvent, or which
scour. No coarse sponges or brushes may be used either. They leave
scratches and cause the surface to become matt. Clean the battery
with a soft, damp cloth.
Do not allow dirt to dry out. It is best to clean the battery
immediately after your ride.
1. Remove the battery from the pedelec.
2. Clean the casing with a slightly damp, soft cloth.
3. If the battery terminals are dirty, clean them with a dry, soft cloth.
… 43 …


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