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7.7 Malfunctions
Malfunction Cause Action
DANGER!
Roaring
sound in the
flue duct
Chimney fire WARNING Never extinguish the
fire with water!
This will cause enormous clouds of steam.
As this happens so quickly, the flue duct may
crack due to the pressure.

Use sand or salt to extinguish the fire in the
fireplace.

Close the fireplace and leave the flames to
die naturally. If necessary, contact the fire
brigade.

Let the chimney burn out in a controlled
manner under constant supervision.
DANGER!

Have the flue/chimney inspected by an
authorised specialist.
Smoke returning to
room
The chimney is blocked;
The wood used is not suciently dry;
The bae plates are blocking the passage of the
flue gases;
Not enough fresh air is being supplied.
Check if the flue/ chimney is blocked.
Ensure that the flue duct is suciently warmed up
before opening the lifting door.
Only burn dry wood.
Reduce or remove the bae plate.
Check that enough fresh air is being supplied..
Damper is sticking
The damper is blocked;
The flue/chimney is blocked.
Check if something blocking the damper and
remove this, if necessary.
Check if the flue/chimney is blocked.
Odour nuisance
The curing of the enamel;
The flue/chimney is blocked;
Method of burning;
Ventilation/insucient supply of fresh air.
When the fireplace is used for the first time, a
chemical odour is released due to the enamel
being cured.
Check if the flue/chimney is blocked.
Ensure that the flue duct is suciently warmed up
before opening the lifting door.
Check that enough fresh air is being supplied.
Only burn dry wood.
Check if the odour is not caused by the chimney
breast or accessories in the vicinity of the
fireplace.
Dirty glass pane
Connection of the door to the sealing cord;
Wear/damage to the glass;
Method of burning;
Wear of the corner rubbers
Locking of the tipping mech;anism;
Secondary air regulation.
Press the door fully downwards, so it is closing
properly against the lower sealing cord.
Check the sealing cord in the door and at the base
of the glass pane for damage/wear.
Check the moisture content of the wood.
Check that the air vents in the spoilers above and
below the pane are blocked.
Burn wood according to the instructions (see
Chapter 6).
Check the corner rubbers for wear.
Check if the tilting mechanism is correctly locked.
Check that the secondary air regulation is in the
maximum position to the right.
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