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“Antenna Error” appears.
The aerial has a short-circuit and the protective
circuit has activated.
Check the Digital Radio aerial. If a passive aerial
without a booster is used, set aerial power to “OFF”.
Tuner
SSM automatic presetting does not work.
Store stations manually (page 27).
Static noise while listening to the radio.
Connect the aerial firmly.
AV-IN
No picture appears on the screen.
While driving, no video is shown. You can only listen to
the sounds.
Select [AV-IN] for <AV Input> setting (page 43).
Turn on the external component if it is not on.
Connect the external component correctly.
Cameras
No picture appears on the screen.
Connect the camera correctly.
Picture from the camera connected to the AV-IN
terminal is not displayed on the screen.
Select [Camera] for <AV Input> setting
(page 43).
TroubleshootingTroubleshooting
Bluetooth hands-free phone
Phone is disconnected.
When iPhone for Apple CarPlay or Android Auto
device is connected, the currently connected
Bluetooth device is disconnected. Use Apple
CarPlay or Android Auto screen for phone.
Phone sound quality is poor. Echo or noise occurs.
Reduce the distance between the unit and the
Bluetooth mobile phone.
Move the car to a place where you can get a better
signal reception.
Adjust the sound quality using <Microphone
Level>, <Echo Cancel Level>, <Noise Reduction
Level> (page 11).
The unit does not respond when you try to copy
the phone book to the unit.
You may have tried to copy the same entries (as
stored) to the unit.
“No Data” appears.
No phone book data is contained in the connected
Bluetooth phone.
“Dial Error” appears.
Dialing has failed. Try the operation again.
“Hung Up Error” appears.
The call has not ended yet. Park your car, and use
the connected mobile phone to end the call.
“Pick Up Error” appears.
The unit has failed to receive a call.
Bluetooth audio
Bluetooth audio played is disconnected.
When iPhone for Apple CarPlay or Android Auto
device is connected, the currently connected
Bluetooth device is disconnected.
The sound is interrupted or skipped while using a
Bluetooth audio player.
Reduce the distance between the unit and the
Bluetooth audio player. Disconnect the device
connected for Bluetooth phone if any.
Turn off, then turn on the unit.
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be controlled.
Check whether the connected audio player
supports AVRCP (Audio/Video Remote Control
Profile).
57
ENGLISH
00KWM785DBWEN.indb5700KWM785DBWEN.indb57 2022/10/1715:112022/10/1715:11
61


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