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ENGLISH
25
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom
Remedy
CD / USB / iPod
“NOT SUPPORT” appears
and track skips.
Check whether the track is a playable format.
( 23)
“READING” keeps flashing. Do not use too many hierarchical levels and folders.
Reload the disc or reattach the USB device.
“CANNOT PLAY” flashes
and/or connected device
cannot be detected.
Check whether the connected device is compatible with
this unit and ensure the files are in supported formats.
(
23
)
Reattach the device.
The iPod/iPhone does not
turn on or does not work.
Check the connection between this unit and iPod/iPhone.
Detach and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Correct characters are not
displayed.
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
Depending on the display language you have selected
(
5
), some characters may not be displayed correctly.
ANDROID
Sound cannot be heard
during playback.
Sound output only from
the Android device.
Reconnect the Android device.
If in [
AUDIO MODE
], launch any media player
application on the Android device and start playback.
If in [
AUDIO MODE
], relaunch the current media player
application or use another media player application.
Restart the Android device.
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. (
23
)
TROUBLESHOOTING
Symptom
Remedy
ANDROID
Cannot playback at
[
AUTO MODE
].
Make sure JVC MUSIC PLAY APP is installed on the
Android device. (
10
)
Reconnect the Android device and select the appropriate
control mode. (
11
)
If this does not solve the problem, the connected Android
device does not support [
AUTO MODE
]. (
23
)
“NO DEVICE” or “READING”
keeps flashing.
Switch off the developer options on the Android device.
Reconnect the Android device.
If this does not solve the problem, the connected Android
device does not support [
AUTO MODE
]. (
23
)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“CANNOT PLAY” Make sure Android device contains playable audio files.
Reconnect the Android device.
Restart the Android device.
Bluetooth®
No Bluetooth device is
detected.
Search from the Bluetooth device again.
Reset the unit.
( 3)
Pairing cannot be made. Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 12)
Echo or noise occurs. Adjust the microphone unit’s position.
( 12)
• Check the
[ECHO CANCEL]
setting.
( 14)
Phone sound quality
is poor.
Reduce the distance between the unit and the Bluetooth
device.
Move the car to a place where you can get a better signal
reception.
JS_JVC_KW_R920BT_DB92BT_E_EN_1.indd 25JS_JVC_KW_R920BT_DB92BT_E_EN_1.indd 25 3/11/2015 9:00:07 AM3/11/2015 9:00:07 AM
29


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