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Customer Service
First-Aid in the Event of Malfunction
Error functions can sometimes have trivial causes; however, they
can also sometimes be complex in nature and require costly
analysis.
General guidance
Note: The regular running of the Windows® pro-
grams “Defrag” and “Scandisk” on the PC can remove
sources of error and raise system performance.
Check Connections and Cables
Start with a careful visual check of all cable links. If the LCD’s are
not working, make sure that the power is reaching the computer
and all peripherals.
Note: Switch off the computer and check all cable
links. If the computer is connected to peripherals,
check also the plug connections of all cables. Do not
arbitrarily swap the cables between various units,
even if they appear to be precisely the same. The pin
assignments of the cables are likely to be different.
Once you have ascertained that the power supply is
not at fault and all connections are intact, switch on the
computer again.
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