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ENGLISH 27
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Troubleshooting
Symptom Remedy
General
Sound cannot be heard. Adjust the volume to the optimum level.
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
Source cannot be selected. Check the [SOURCESELECT] setting. (Page 5)
The unit does not work at all. Reset the unit. (Page 4)
Correct characters are not
displayed.
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
Depending on the display language you have selected
(page 6), some characters may not be displayed
correctly.
Radio
Radio reception is poor.
Static noise while listening
to the radio.
Connect the antenna firmly.
USB/iPod
Playback order is not as
intended.
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
Elapsed playing time is not
correct.
This depends on the recording process earlier (USB).
“NOT SUPPORT” appears and
file skips.
Check whether the file is a playable format.
(Page 25)
“READING” keeps flashing. Do not use too many hierarchical levels and folders.
Reattach the device (USB/iPod/iPhone)
Symptom Remedy
USB/iPod
“UNSUPPORTED DEVICE”
appears.
Check whether the connected USB device is compatible
with this unit and ensure the file systems are in
supported formats. (Page 25)
Reattach the USB device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the USB device is not malfunction and reattach
the USB device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
“CANNOT PLAY” appears. Connect a USB device that contains playable audio files.
The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
“USB ERROR” appears.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
The iPod/iPhone does not
turn on or does not work.
Check the connection between this unit and iPod/iPhone.
Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing .
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NO DEVICE” Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
“iPod ERROR” Reconnect the iPod.
Reset the iPod.
Press and hold
B
SRC to turn off the power. Turn the
power on again for error recovery.
“MEMORY FULL” You have reached the maximum storage limit of your
iPod/iPhone.
KD-X382BT_E_B5A-3841-00_EN_2nd Draft.indd 27KD-X382BT_E_B5A-3841-00_EN_2nd Draft.indd 27 10/2/2022 5:24:52 PM10/2/2022 5:24:52 PM
35


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