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Battery Pack
Unable to turn on the power when using the battery pack.
Recharge the battery pack.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton
swab or something similar.
If you use any other battery packs besides JVC battery packs, safety and
performance can not be guaranteed. Be sure to use JVC battery packs.
Short usage time even after charging.
Battery deterioration occurs when a battery pack is charged repeatedly.
Replace the battery pack with a new one.
Unable to charge the battery pack.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton
swab or something similar.
Using a non-original battery pack may result in damage to this unit. Be
sure to use an original battery pack.
The remaining battery display is not correct.
Remaining battery power is not displayed when the AC adapter is con-
nected.
If this unit is used for long periods of time in high or low temperatures, or
if the battery pack is repeatedly charged, the amount of remaining battery
may not be displayed correctly.
Recording
Recording cannot be performed.
Set to the recording mode with the
Recording stops automatically.
Recording stops automatically as it cannot be performed for 12 or more
consecutive hours according to specifications. (It may take some time to
resume recording.)
Turn off the power, wait for a while, and start recording again. (This unit
stops automatically to protect the circuit when the temperature rises.)
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no contrast be-
tween dark and light, adjust the focus manually.
Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu.
The zoom does not work.
Zoom operation is not available in time-lapse recording.
(Image stabilizer is also not available.)
To use digital zoom, set
Card
Cannot insert the SD card.
Make sure not to insert the card in the wrong direction.
Unable to copy to SD card.
To use cards that have been used on other devices, it is necessary to for-
mat (initialize) the card using
Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two
scenes. This is not a malfunction.
The same image is displayed for a long time.
Replace the SD card. (When the SD card is damaged, difficulty in reading
the data occurs. This unit will try to play back as much as possible, but it
will stop eventually if the condition persists.)
Execute
The motion is choppy.
Replace the SD card. (When the SD card is damaged, difficulty in reading
the data occurs. This unit will try to play back as much as possible, but it
will stop eventually if the condition persists.)
Execute
Cannot find a recorded file.
Cancel date search functions.
Select
No date/time display.
Set
Set
Images are projected vertically on the TV.
Set
Adjust the TV's screen accordingly.
The image displayed on TV is too small.
Set
Unable to delete file.
Files that are protected cannot be deleted. Release protection before de-
leting the file.
PC
Unable to copy files to the PC’s HDD.
Connect the USB cable correctly.
If the provided software "Everio MediaBrowser" is not installed, some
functions may not work properly.
Before making backup, make sure that enough free space is left in the
PC's hard disk (HDD).
Unable to copy files to DVD with a PC.
To record to discs, a recordable DVD drive is required for the PC in use.
Cannot upload the file to YouTube.
Check if you have created an account with YouTube. (You need a You-
Tube account to upload files to YouTube.)
Troubleshooting
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