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Battery Pack
Unable to turn on the power when using the battery pack.
Recharge the battery pack.
“Charging the Battery Pack” (A p. 14)
Check whether the terminals are dirty.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab
or something similar.
If you use any other battery packs besides JVC battery packs, safety and
performance cannot be guaranteed. Be sure to use JVC battery packs.
Short usage time even after charging.
Battery deterioration occurs when a battery pack is charged repeatedly.
Replace the battery pack with a new one.
“Optional Accessories” (A p. 26)
Unable to charge the battery pack.
When the battery pack is fully charged, the lamp does not flash.
Check whether the terminals are dirty.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab
or something similar.
Using a non-original AC adapter may result in damage to this unit. Be sure
to use an original AC adapter.
The remaining battery display is not correct.
Remaining battery power is not displayed when the AC adapter is
connected.
If this unit is used for long periods of time in high or low temperatures, or if
the battery pack is repeatedly charged, the amount of remaining battery may
not be displayed correctly.
Recording
Recording cannot be performed.
When there are multiple light sources and depending on the shooting
conditions, exposure and focus may not be adjusted correctly in the
Intelligent Auto mode. In this case, adjust the settings manually.
“Adjusting Focus Manually” (A p. 36)
Recording stops automatically.
Recording stops automatically as it cannot be performed for 12 or more
consecutive hours according to specifications. (It may take some time to
resume recording.)
Turn off this unit, wait for a while, and turn it on again. (This unit stops
automatically to protect the circuit when the temperature rises.)
The continuous shooting speed of still images is slow.
The continuous shooting speed will drop if this function is used repeatedly.
Continuous shooting speed may drop depending on the SD card or under
certain recording conditions.
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no contrast between
dark and light, adjust the focus manually.
“Adjusting Focus Manually” (A p. 36)
Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu.
“Adjusting Focus Manually” (A p. 36)
Zoom does not work.
Digital zoom is not available in the still image recording mode.
Zoom operation is not available in time-lapse recording. (Simultaneous still
image recording and image stabilizer are also not available.)
To use digital zoom, set “ZOOM” in the menu accordingly.
“ ZOOM ” (A p. 213)
Mosaic-type noise occurs when recording scenes with fast
movements or extreme changes in brightness.
Set the “VIDEO QUALITY” to “UXP” or “XP” for recording.
“ VIDEO QUALITY ” (A p. 212)
A shadow appears on the lower right of the screen when the
light is used.
This is not a malfunction. The light is focused on the center part of the screen.
Also, depending on the design, shadows may appear on some parts of the
screen.
Troubleshooting
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