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34
TROUBLESHOOTING
The focus does not adjust automatically.
Focus is set to the Manual mode.
¥ Set Focus to the Auto mode ( pg. 19).
The recording was done in a dark place, or the
contrast was low.
The lens is dirty or covered with condensation.
¥ Clean the lens and check the focus again
( pg. 38).
The cassette will not load properly.
The cassette is in the wrong position.
¥ Set it in the right position ( pg. 9).
The battery’s charge is low.
¥ Install a fully charged battery (
pg. 7, 8).
Snapshot mode cannot be used.
The Squeeze mode is selected.
¥ Disengage the Squeeze mode ( pg. 22).
The colour of Snapshot looks strange.
The light source or the subject does not include white.
Or there are various different light sources behind the
subject.
¥ Find a white subject and compose your shot so that
it also appears in the frame ( pg. 18).
The Sepia or Monotone mode is activated.
¥ Turn off Sepia and Monotone ( pg. 16).
The image taken using Snapshot is too dark.
Shooting was performed under backlit conditions.
¥ Press the BACKLIGHT Button 0 ( pg. 19).
The image taken using Snapshot is too bright.
The subject is too bright.
¥ Set “PROGRAM AE” to “SPOTLIGHT” in the Menu
Screen ( pg. 16).
Digital Zoom does not work.
16X optical zoom is selected.
¥ Set “ZOOM” to “40X” or “700X” in the Menu Screen
( pg. 21).
The Black & White Fader does not work.
The Sepia or Monotone mode is activated.
¥ Turn off Sepia and Monotone ( pg. 16).
Before consulting your JVC dealer, please check the
following to see it you can correct the problem yourself.
The camcorder is a microcomputer-controlled
device. External noise and interference (from a TV,
a radio, etc.) might prevent it from functioning
properly. In such cases, first disconnect its power
supply unit (battery pack, AC Adapter, etc.) and wait
a few minutes; and then re-connect it and proceed
as usual from the beginning.
No power is supplied.
The power is not connected properly.
¥ Connect the AC Adapter securely ( pg. 7).
The battery is dead.
¥ Replace the dead battery with a fully charged one
( pg. 7, 8).
“SET DATE/TIME!” appears.
The date/time is not set.
¥ Set the date/time ( pg. 10).
The built-in clock battery has run out and the
previously set date/time has been erased.
¥ Consult your nearest JVC dealer for replacement.
Recording cannot be performed.
The tape’s erase protection tab is set to “SAVE”.
¥ Set the tape’s erase protection tab to “REC”
( pg. 9).
The Power Switch y is set to “PLAY” or “OFF
(CHARGE)”.
¥ Set the Power Switch y to ” or ” ( pg. 12).
“TAPE END appears.
¥ Replace with new cassette ( pg. 9).
The cassette holder cover is open.
¥ Close the cassette holder cover.
There is no picture.
The camcorder is not getting power, or some other
malfunction exists.
¥ Turn the camcorder’s power off and on again
( pg. 12).
GR-D31/21EK 34-48_Japan 02.12.19, 9:14 PM34
34


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