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Remote control does not work
Check Action Refer to
Are the batteries correctly loaded? Match the polarities (t s) correctly when loading the
batteries.
p. 18
Are the batteries exhausted? Replace with new batteries. p. 18
Is there an obstructing object between
the remote control and remote sensor?
Remove any obstructing object. p. 18
Is the remote control held too far away
from the unit?
Hold the remote control closer to the sensor during use. p. 18
Are the IR (infrared) 3D GLASSES and
3D SYNCHRO EMITTER in use?
As there is a possibility of signal interference, when you are
using the IR (infrared) 3D GLASSES together with the 3D
SYNCHRO EMITTER, try adjusting the orientation of the
3D SYNCHRO EMITTER.
p. 34
Unable to view 3D images
Check Action Refer to
Is the power of the 3D GLASSES turned
on?
If you are using the PK-AG2 or PK-AG33D GLASSES, turn
on the power manually.
Check the
instruction
manual of the 3D
GLASSES and
3D SYNCHRO
EMITTER.
Are the 3D GLASSES charged? Check the battery (charge) of the 3D GLASSES.
Are the 3D GLASSES and 3D
SYNCHRO EMITTER too far away from
each other?
Position them at an appropriate distance.
Is the correct 3D format selected? If the format does not switch automatically, configure 3D
Format in the setting menu.
p. 35
Color does not appear or looks unnatural
Check Action Refer to
Is the AV device properly connected? Connect the AV device properly. p. 22
Is the image correctly adjusted? Adjust “Color” and “Tint” accordingly. p. 50
Is the color space of the input signal
correctly set?
Set “Color Space” properly. p. 53
Video image is fuzzy
Check Action Refer to
Is the focus correctly adjusted? Adjust the focus. p. 28
Is the unit placed too near or too far away
from the screen?
Set the unit at a correct distance from the screen. p. 77
Video images are missing
Check Action Refer to
Has screen mask been configured? Set “Mask” to “Off”. p. 54
Is the display position misaligned? Alter the “Picture Position” value so that the entire image
appears on the screen.
p. 54
70
Troubleshooting
70


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