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Troubleshooting
Trouble Action
CU-VD3
Cannot turn the power
on.
z Make sure the AC adapter and power cord are connected
properly.
The burner and AC
adapter is hot.
z This is not a malfunction.
z If the burner is abnormally hot, remove the AC adapter and
consult your authorised dealer.
Cannot open the disc
tray.
z A disc cannot be ejected by pressing the eject button if data
is being written to the disc. Wait until writing finishes.
z If a disc cannot be ejected with the eject button:
Remove and insert the AC adapter, then press the eject
button again.
If the disc cannot be ejected using the above method,
remove the AC adapter and all other connections. Insert a
thin rod of about 5 cm into the force eject hole located on
the right side of the eject button. The disc tray will be
ejected for about 1 cm, pull out the disc tray manually and
take out the disc.
Reading fails.
z Insert the disc with the label facing up.
z Make sure the disc tray is not dirty.
z Make sure the writing surface of the disc is not damaged.
z Make sure the special-shaped discs are not used.
z Make sure the audio CD complies with the CD-DA standard.
(Copy-control CDs cannot be played.)
z For CD-R or CD-RW, make sure it is not recorded using the
packet-write method.
Writing fails.
z Make sure an appropriate disc is being used. (A P. 2, 20)
z Use discs recommended for the burner. (A P. 2, 20)
z Make sure that a new disc is used for DVD-R.
z Insert the disc with the label facing up.
z Make sure the disc tray is not dirty.
z Make sure the writing surface of the disc is not damaged.
z Make sure the special-shaped discs are not used.
The writing time is too
long.
z The time taken for writing may be longer depending on the
usage environment and conditions of usage. This is not a
malfunction. It is the performance of this burner.
CU-VD3E_001B_EN.book Page 18 Monday, February 11, 2008 10:48 AM
18


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