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Jura IMPRESSA J9.3 One Touch TFT Manual

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7 Troubleshooting
7 Troubleshooting
Problem Cause/Result Action
When preparing a latte
macchiato, the typical
three layers do not
form.
–
T Turn the setting wheel of the cappuc-
cino to the far right and the Milk Foam
position ü.
T Change the length of the interval to at
least 30 seconds in programming mode
(see Chapter 4 ‘Permanent settings in
programming mode – Product settings’).
Insufficient foam is
produced when the milk
is frothed or milk sprays
from the cappuccino
frother.
The cappuccino frother is
dirty.
T Rinse and clean the cappuccino frother
(see Chapter 5 ‘Maintenance – Rinsing
the cappuccino frother’).
T Check that the air intake pipe is fitted
on the cappuccino frother.
T Rinse or replace the air intake pipe. You
will find a replacement in the Welcome
Pack.
Coffee only comes out
in drips when it is being
prepared.
Coffee or ground coffee
has been ground too
finely and is blocking the
system. The same filter
cartridge may have been
used several times or the
water hardness set
incorrectly in the pro-
gramming mode.
T Put the grinder on a coarser setting or
use coarser ground coffee (see Chapter 1
‘Preparing and using for the first time –
Adjusting the grinder’).
T Perform descaling (see Chapter 5
‘Maintenance – Descaling the machine ’).
Water hardness cannot
be adjusted.
The CLARIS Blue filter
cartridge is activated.
T Deactivate the filter cartridge in
programming mode.
‘Fill bean container’
is not displayed
although the bean
container is empty.
The bean monitor is dirty.
T Clean the bean container (see Chapter 5
‘Maintenance – Cleaning the bean
container’).
‘Empty drip tray’
is always displayed.
The metal contacts of the
drip tray are dirty or wet.
T Clean and dry the metal contacts on
the back of the drip tray.
… 42 …


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