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7 Troubleshooting
pt
es
nl
it
fr
ru
en
de
Message (Symbol(s)
shown in display)
Cause/Result Action
The JURA is ready for use and
the Descaling symbol& lights
up.
The JURA is prompting you to
descale it.
T Perform descaling (see Chapter 5
‘Maintenance – Descaling the
machine ’).
The JURA is ready for use and
the Filter symbol ! lights up.
After 50litres of water have
flowed through the CLARIS Blue
filter cartridge, it will cease to
work.
T Replace the CLARIS Blue filter
cartridge (see Chapter 5 ‘Mainte-
nance – Changing the filter’).
Preparing ground coffee:
After ground coffee is added
to the machine, the Y, <, >
and v symbols flash briefly.
There is insufficient ground
coffee in the machine; the JURA
stops the operation.
T The next time you prepare a
beverage, add more ground coffee
(see Chapter 2 ‘Preparation –
Ground coffee’).
7 Troubleshooting
Problem Cause/Result Action
Coffee only comes out in
drips when it is being
prepared.
Coffee or ground coffee has
been ground too finely and
is blocking the system.
T Set the grinder to a coarser setting
or use coarser ground coffee (see
Chapter 1 ‘Preparing and using for the
first time – Adjusting the grinder’).
The Water Tank symbolM
lights up even though the
tank is full.
The water tank float is
trapped.
T Descale the water tank (see Chapter 5
‘Maintenance – Descaling the water
tank’).
The ; and _ symbols flash
alternately.
The system must be filled
with water.
T Fill the water tank (see Chapter 1
‘Preparing and using for the first
time – Filling the water tank’).
T Touch the ; or _ symbol.
The system fills up with water.
Grinder is making a very loud
noise.
There are foreign objects in
the grinder.
T Contact customer support in your
country (see Chapter 11 ‘JURA contact
details/ Legal information’).
When the JURA is switched
on, the Cleaning symbol L
flashes for 5 seconds. The
machine then switches off.
If the machine was exposed
to the cold for a long period
of time, heating is disabled
for safety reasons.
T Warm the machine at room
temperature.
E If you were unable to solve the problem,
contact customer support in your country
(see Chapter 11 ‘JURA contact details/ Legal
information’).
19


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