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After-sales service
In the event of faults and repairs that you cannot rectify yourself,
please use our after-sales service.
You can find the addresses in the after-sales service directory.
Note: You will be charged for calling the after-sales service
regarding an operating error.
When contacting the after-sales service, please specify the E-
number and FD number.
You can find these on the rating plate behind the appliance
door on the left-hand bottom edge.
Test dishes
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350. Please note the information in the tables about
preheating.
E no. FD no.
Baking Shelf posi-
tion
Operating
mode
Temperature
in °C
Baking time in
minutes
Piped cookies 2
%
160 170* 20 25
1
~
140 150* 15 - 25
1 + 3
~
140 150* 20 30
Small cakes (20 per tray) 2
%
160 170** 20 30
1
~
150 - 160** 20 30
1 + 3
~
140 150** 30 - 40
Hot water sponge cake 2
%
160 170* 25 - 35
1
~
150 - 160* 25 - 35
Double crust apple pie (tinplate tins next to one another,
fig. A)
1
}
160 170 65 - 75
Double crust apple pie (black tins placed diagonally across
from each other, fig. B)
1 + 3
~
170 180 60 - 70
* Preheat oven
** Preheat for 10 minutes
$ %
Grilling Shelf position Operating mode Temperature
in °C
Grilling time in
minutes
Toast (universal pan + wire rack) 3 + 4
š
275* 1 - 2
Beef steaks, x 12 (universal pan + wire rack) 3 + 4
š
275 20 25**
* Preheat for 10 minutes
** Turn after Z of the time
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