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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
The light does not work. The bulb is defective. Replace bulb. Fig. '/B
1. Switch the appliance off.
2. Pull out mains plug or switch off fuse.
3. Slide cover forwards and remove.
4. Change the bulb.
(Replacement bulb: 220-240 V a.c., E14
bulb holder, see defective bulb for
wattage.)
Light switch is jammed. Check whether the light switch can move.
Fig. '/A
Floor of the refrigerator
compartment is wet.
The condensation channels
or drainage hole are blocked.
Clean the condensation channels
and the drainage hole. See chapter Cleaning
the appliance. Fig. %
The temperature in
the refrigerator
compartment is too cold.
Freezer compartment door is
open.
Close the freezer compartment door.
Too much food was placed in
the freezer compartment at
once.
Do not exceed max. freezing capacity.
Temperature controller has
been set too high.
Set temperature controller lower.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Large quantities of fresh
food are being frozen.
Do not exceed max. freezing capacity.
32


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