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8.0 Operational problems -
troubleshooting
Poor draught
1. Check the length of the chimney and that it complies with
national laws and regulations. (See also «2.0 Technical
data» and «4.0 Installation» (Chimney and flue pipe) in the
installation manual for information.)
2. Make sure that the minimum cross section on the chimney is
according to «2.0 Technical data» in the installation manual.
3. Make sure that there is not anything preventing the smoke
gasses from escaping: branches, trees, etc.
4. Upon suspicion of excessive/poor draught in the chimney,
seek professional help for measurement and adjustment.
The fire extinguishes after a while
1. Make sure that the firewood is sufficiently dry.
2. Find out whether there is negative pressure in the house, close
mechanical fans and open a window close to the fireplace.
3. Check that the air vent is open.
4. Check that the flue outlet is not clogged by soot.
Unusual amount of soot accumulates on the
glass
Some soot will always stick to the glass, but the quantity depends
on:
1. Moisture in the fuel.
2. The local draught conditions.
3. Air vent opening.
Most of the soot will normally burn off when the air vent is
opened all the way and a fire is burning briskly in the fireplace.
(See «6.1 Cleaning the glass - good advice».)
9.0 Optional equipment
9.1 Decoration plates
Soapstone, top 25 mm one-piece - cat. no. 50012988.
Soapstone, top 25 mm three-piece - cat. no. 50013013, substitute
for 50012988 installed with steel chimney
9.2 Glass decoration, top, sides and front
(see separate installation manual)
Glass set for rear smoke outlet, black paint,
- cat. no. 51012250
Glass set for top smoke outlet, black paint,
- cat. no. 51012252
9.3 Rotating set
(See separate installation manual)
Rotating set for Jøtul F 363, - cat. no. 51012254
9.5 Wood store
Black paint - cat. no. 50012995
10.0 Warranty
Jøtul AS provides its customers with a ten-year warranty with the
right to return external cast-iron items if they show defects as a
result of faulty materials and/or manufacturing after the initial
purchase/installation of the fireplace. The buyer is entitled to
return the goods provided that the fireplace has been installed in
compliance with current laws and regulations and in compliance
with Jøtul’s installation and operating instructions.
The warranty does not cover:
The installation of optional extras, for example, to rectify local
draught conditions, air supply or other circumstances beyond
Jøtul’s control. The warranty does not cover consumables, such
as burn plates, smoke baffles, fire grates, bottom grates, brick
refractories, dampers and gaskets as they deteriorate over time
due to normal wear and tear. The warranty does not cover damage
caused as a result of using unsuitable fuel when lighting the fire,
such as driftwood, impregnated and painted wood, plank offcuts,
chipboard, etc. Overheating may easily occur if unsuitable fuel is
used, i.e. the fireplace becomes red hot, which causes the paint
to discolour and the cast iron parts to crack.
The warranty is not valid for damage caused while the product
is in transit from the distributor to the delivery address. The
warranty is not valid either for damage caused by the use of
non-original parts.
ENGLISH
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