Manual Jotul F 364 (page 20 of 100) (English, Dutch, French, Italian, Spanish)

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8.0 Operational problems -

troubleshooting

Poor draught

1. Check the length of the chimney and that it complies with

national laws and regulations. (See also «2.0 Technical

data» and «4.0 Installation» (Chimney and flue pipe) in the

installation manual for information.)

2. Make sure that the minimum cross section on the chimney is

according to «2.0 Technical data» in the installation manual.

3. Make sure that there is not anything preventing the smoke

gasses from escaping: branches, trees, etc.

4. Upon suspicion of excessive/poor draught in the chimney,

seek professional help for measurement and adjustment.

The fire extinguishes after a while

1. Make sure that the firewood is sufficiently dry.

2. Find out whether there is negative pressure in the house, close

mechanical fans and open a window close to the fireplace.

3. Check that the air vent is open.

4. Check that the flue outlet is not clogged by soot.

Unusual amount of soot accumulates on the

glass

Some soot will always stick to the glass, but the quantity depends

on:

1. Moisture in the fuel.

2. The local draught conditions.

3. Air vent opening.

Most of the soot will normally burn off when the air vent is

opened all the way and a fire is burning briskly in the fireplace.

(See «6.1 Cleaning the glass - good advice».)

9.0 Optional equipment

9.1 Decoration plates

Soapstone, top 25 mm one-piece - cat. no. 50012988.

Soapstone, top 25 mm three-piece - cat. no. 50013013, substitute

for 50012988 installed with steel chimney

9.2 Glass decoration, top, sides and front

(see separate installation manual)

Glass set for rear smoke outlet, black paint,

- cat. no. 51012250

Glass set for top smoke outlet, black paint,

- cat. no. 51012252

9.3 Rotating set

(See separate installation manual)

Rotating set for Jøtul F 363, - cat. no. 51012254

9.5 Wood store

Black paint - cat. no. 50012995

10.0 Warranty

Jøtul AS provides its customers with a ten-year warranty with the

right to return external cast-iron items if they show defects as a

result of faulty materials and/or manufacturing after the initial

purchase/installation of the fireplace. The buyer is entitled to

return the goods provided that the fireplace has been installed in

compliance with current laws and regulations and in compliance

with Jøtul’s installation and operating instructions.

The warranty does not cover:

The installation of optional extras, for example, to rectify local

draught conditions, air supply or other circumstances beyond

Jøtul’s control. The warranty does not cover consumables, such

as burn plates, smoke baffles, fire grates, bottom grates, brick

refractories, dampers and gaskets as they deteriorate over time

due to normal wear and tear. The warranty does not cover damage

caused as a result of using unsuitable fuel when lighting the fire,

such as driftwood, impregnated and painted wood, plank offcuts,

chipboard, etc. Overheating may easily occur if unsuitable fuel is

used, i.e. the fireplace becomes red hot, which causes the paint

to discolour and the cast iron parts to crack.

The warranty is not valid for damage caused while the product

is in transit from the distributor to the delivery address. The

warranty is not valid either for damage caused by the use of

non-original parts.

ENGLISH

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Jotul F 364 Manual

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