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7. Warranty conditions
This product is subject to the legal warranty periods relating to manufacturing faults and defects.
Substance of the warranty:
1. In the event of malfunctioning caused by manufacturing defects JOBO AG will repair or
replace the defective product at its own discretion.
2. JOBO AG and its suppliers do not assume any liability for data losses occurring during
operation of the device or consequential damage resulting from this. Under no
circumstances will JOBO AG assume liability for any direct, concrete or special damage or
consequential damage like for example damage to or loss of property or devices, loss of
profits or sales, costs for spare parts, expenditure or inconvenience caused by the
interruption of service or any other damage. The user will be exclusively responsible for
the loss, damage or destruction of data during the operation of a JOBO product. Under no
circumstances will JOBO AG be liable for the recreation of such data. Under no
circumstances can claims be lodged that exceed the purchase price of the product.
3. The following repairs are not covered by the warranty and must be paid for separately:
- Malfunctions after the end of the legal warranty periods
- Change of battery after the end of the warranty period
- Change of hard disk after the end of the warranty period
- Malfunctions due to incorrect operation by the user (if device is not used as described
in the manual)
- Malfunctions caused by other devices
- Changes or damage to the device not caused by the manufacturer; especially, warranty
claims will lapse if the device has been opened by anyone other than by a JOBO AG
repair workshop
- Damage caused by natural disasters (acts of God)
- A hard disk change during the warranty period must only be performed by JOBO. Such
a change by any other party will entail the loss of all warranty claims.
If you want to make any claims under the warranty you are asked to contact the Technical Service of
JOBO AG. You will be expected to quote the serial number of the JOBO product and may also have to
submit proof of purchase to show that the warranty period has not yet elapsed.
8. Contact/Service
If you have any questions on or need help with our products please do not hesitate to get in touch
with our Technical Service. You can reach our service people by phone under the telephone number
indicated below from Monday through Thursday from 9:00 am to 4:00 pm and on Friday from 9:00
am to 1:00 pm. Independently of these service times you can also get in touch by e-mail, fax or
mail:
JOBO AG
Koelner Strasse 58
D-51645 Gummersbach
Tel. 0049 2261 545-72 E-Mail: support@jobo.com
Fax: 0049 2261 545-42 www.jobo.com
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  • I have a Plano 8 Photo Display (PDPO82 - 800 x 600)which I have had for a number of years. I have been unable to use it until now as I didnt have a digital camera. I have a problem with the Remote Control. I think it may need a new battery. Can you please advise how I obtain a new one and also how to put this into the remote control. Many thanks. Adrian Mogg Submitted on 7-7-2020 at 09:29

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