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Appendix B:
Operation Techniques and Problem Solving
1. Operation techniques
Prior to important shooting, charge the unit (in the mode of power off) in
advance and test the unit.
Please select high-speed memory card to achieve ideal backup speed. Test
the memory card when buying it.
Update the firmware timely.
2. Troubleshooting
The unit won't start:
Charge the battery.
Keep the unit in appropriate ambient temperature, namely 5- 45.
Copying fails
Use the <Tools>[ <Hard Drive>[ < Info> to confirm whether there is enough
residual capacity of hard drive. If many a partition is used, change
the<Backup>[ <Backup Setup>[ <Path> to the partition with sufficient capacity.
Use the <Tools>[ <Hard Drive>[ < Info> to check S.M.A.R.T of the hard drive,
check if the hard drive temperature is within proper range and if there are
malfunctions like bad sectors, etc.
Reset all settings to the factory settings.
Charge the battery.
Confirm the memory card is compatible with the unit.
Switch SSC switch.
Crashed unit or no response from the button
Press and hold the power supply button for about 15 seconds, and do not
release the button until shutdown appears.
If the operation above does not work, open the back cover and remove the
battery by following steps in the section of “Removing the Battery”. When
reinstalling the battery, make sure to install the battery in accordance with the
polarity indicated inside the battery compartment.
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