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Advisory Messages Reported by the SiriusXM Vehicle Tuner
Table 2: SiriusXM Advisory Messages
On-Screen Display Advisory Message Cause Explanation/Solution
Check Antena Check Antenna The radio has detected a fault with the SiriusXM antenna. The
antenna cable is either disconnected or damaged.
Verify that the antenna cable is connected to the SiriusXM
Connect Vehicle Tuner.
Inspect the antenna cable for damage and kinks. Replace the
antenna if the cable is damaged.
Check Tuner Check Tuner The radio is having difficulty communicating with the SiriusXM
Connect Vehicle Tuner.
The tuner may be disconnected or damaged.
Verify that the SiriusXM Connect Vehicle Tuner cable is
securely connected to the radio SiriusXM mating connector/
cable.
If the problem persists, disconnect and reconnect the tuner
and then contact your dealer.
No Signal No Signal The SiriusXM Connect Vehicle Tuner is having difficulty receiving
the SiriusXM satellite signal.
Verify that your vehicle is outdoors with a clear view of the
southern sky.
Verify that the SiriusXM magnetic mount antenna is mounted
on a metal surface on the outside the vehicle.
Move the SiriusXM antenna away from any obstructions.
Inspect the antenna cable for damage and kinks. Replace the
antenna if the cable is damaged.
If the problem persists, disconnect and reconnect the tuner
and then contact your dealer.
Scrolling “Subscription
Updated” - press any key
to continue”
Subscription Updated The radio has detected a change in your SiriusXM subscription
status.
Press Enter to clear the message.
No further action is required.
Visit www.siriusxm.com or call 1-866-635-2349 if you have
questions about your subscription.
Chan Unavailable Channel Not Available The channel that you have requested is not a valid SiriusXM
channel or the channel that you were listening to is no longer
available. You may also see this message briefly when first con-
necting a new SiriusXM Connect Vehicle tuner. Visit www.siri-
usxm.com for more information about the SiriusXM channel
lineup.
Ch Unsubscribed Channel Not Subscribed The channel that you have requested is not included in your Siri-
usXM subscription package or the channel that you were listening
to is no longer included in your SiriusXM subscription package.
Visit www.siriusxm.com or call 1-866-635-2349 if you have ques-
tions about your subscription package or would like to subscribe
to this channel.
Channel Locked Channel Locked The channel that you have requested is Locked by the radio
Parental Control feature.
See the section on Parental Control, page 45 for more information
on the Parental Control feature and how to access locked chan-
nels.
“Enter Code?” followed
by ****
Enter Lock Code User prompted to enter the lock/ unlock code. Enter the four digit code to play the audio.
13


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