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This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
Owner’s name and address
Owner’s telephone number (home and office)
Authorized dealership name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
434 IF YOU NEED CONSUMER ASSISTANCE
434


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