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www.jbl.com
English
trOuBleshOOtIng sOund QualIty
Symptom Possible Problem Solution Note
No sound (Power button LED is not
illuminated)
Faulty AC connection Make sure that the JBL OnBeat Xtreme
system is connected to a working AC
outlet.
The Power button LED glows white when
the power is on.
No sound (Power button LED glows
amber.)
The JBL OnBeat Xtreme system is in
sleep mode.
Press the Power button until it glows
white.
No sound (Power button LED glows
white.)
The incorrect source is selected. Press the Source Select button until the
correct source is selected.
The Source Select button glows blue for
Bluetooth, white for the iPod/iPhone/iPad
dock, and amber for the auxiliary input.
The volume is set too low. Press the Volume Up (+) button to
increase the volume.
The iPod/iPhone/iPad is not docked
properly.
Re-attach the iPod/iPhone/iPad to the
dock.
You may need to remove the skin from
the device before attaching it to the dock.
Sound crackles, hisses or is distorted Turn down the volume on the iPod/
iPhone/iPad or auxiliary device.
Make sure that the EQ setting on the
iPod/iPhone/iPad is set to “Off.”
Loud hum or buzzing Make sure that the audio cable is
plugged all the way into the JBL OnBeat
Xtreme’s Audio In jack.
Replace the audio cable.
Unplug the power supply and connect it
to a different AC outlet.
Sound comes from only one speaker Make sure that the iPod/iPhone/iPad
device is properly seated all the way into
the docking connector.
Make sure that the audio cable is
plugged all the way into the JBL OnBeat
Xtreme’s Audio In jack.
Make sure the audio cable is a stereo
cable.
11


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