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PROBLEM SOLUTION
No sound (status LED is not illuminated): Make sure that the power supply is properly connected to the JBL OnBeat Air and to
a working AC outlet.
• Make sure that the JBL OnBeat Air is turned on by pressing its Power switch.
No sound (status LED is illuminated
white continuously):
Touch the Volume Up (+) button to increase the system volume.
If you’re using an AirPlay source, make sure that the AirPlay source is in the AirPlay
mode and that you have selected “JBL OnBeat Air” in its speaker-selection list.
See Listening to AirPlay Streaming Audio, on page 7.
• Make sure that the AirPlay source is joined in the Wi-Fi network.
If you’re using a docked iPod/iPhone/iPad device, make sure that it is properly docked
in the JBL OnBeat Air.
If you’re using an auxiliary source, make sure that the audio cable is properly connected
to the JBL OnBeat Air Audio In connector and to the source component’s audio output.
Make sure that the iPod/iPhone/iPad device or other source component is not in the
Pause mode and that its volume control is not turned all the way down.
No sound (status LED is flashing amber): If you’re using an AirPlay source, make sure that the JBL OnBeat Air is joined in the
Wi-Fi network. See Configure the JBL OnBeat Air for Wi-Fi Operation, on page 4.
JBL OnBeat Air volume controls do not work with
AirPlay source devices:
Make sure the AirPlay source is set to “Allow control from remote speakers.”
See Listening to AirPlay Streaming Audio, on page 7.
JBL OnBeat Air remote control does not control
AirPlay source devices:
Make sure the AirPlay source is set to “Allow control from remote speakers.”
See Listening to AirPlay Streaming Audio, on page 7.
TROUBLESHOOTING YOUR JBL ONBEAT AIR
continued on page 14
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