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Jamo A402 OM Manual

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The scope of the warranty
Service. In case of warranty enquiries, please contact your dealer/installer. In case of request for
service under warranty, please enclose your original receipt and make sure that the serial number
on the product is readable. Important: Never send the product to be repaired without the prior
agreement of your dealer. If the product is STILL UNDER WARRANTY, Jamo will pay freight costs
back and forth between the dealer and the Jamo authorised service centre. Any other freight must
be paid for by the customer. The product must always be packed properly. If the product is NOT
UNDER WARRANTY, all costs including without limit costs of repair and freight must be paid for by
the customer.
Warranty certificate. Jamo provides a sixty (60) month warranty from the date of purchase against
material and manufacturing defects on passive speakers and a twenty-four (24) month warranty
on electronics; in the US only, Jamo provides a limited lifetime warranty on in-wall and in-ceiling
speakers (each, a warranty period). For defects covered by the warranty, the product must be
returned to the dealer/installer that sold the product.
Terms of Warranty
Nothing in this warranty shall limit your statutory rights.
The warranty is only valid on presentation of the original sales receipt or other valid proof of
purchase, and provided that the serial number on the product is fully legible.
Warranty repairs must be carried out by an authorised Jamo dealer, or an authorised service
centre. No payment will be made for repairs performed by unauthorised persons. This warranty
does not extend to products which have been repaired or otherwise altered by unauthorised
persons, and any damage to the product caused by work by unauthorised persons is not covered
by this warranty.
This product will not be considered defective, either in materials or in manufacture, to the extent
that faults are caused by adaptation to national, local, technical or safety related requirements in
countries other than the specific country where the product was purchased.
Jamo shall at its option during the relevant warranty period either repair or replace defective
components. If the component repair or replacement cannot be performed, the product will be
replaced.
In no circumstances shall Jamo be liable in contract, tort (including negligence) or breach of
statutory duty or otherwise for loss of profits, loss of revenue, loss of data, loss of business or loss of
anticipated savings or for any consequential loss whatever.
The warranty does not cover the following:
a) Periodic inspection, maintenance and repair or replacement of parts resulting from normal wear
and tear.
b) Costs connected to delivery to the dealer, disassembly or re-installation of the product.
c) Misuse, including use for purposes other than was intended, or faulty installation.
d) Damage caused by lightning, water, fire, natural catastrophes, war, insurrection, incorrect line
voltage, insufficient ventilation, transport or other causes outside of the control of Jamo.
This warranty applies to every legal owner of the product during the warranty period.
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