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JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
8.5 CALL DISCONNECT PREVENTION UNSUPPORTED SOFTPHONES
When on a call or in a web conference using an unsupported softphone, any incoming calls on a desk phone or
mobile phone will automatically disconnect the softphone call or web conference. To prevent disconnection, tap
the softphone icon on the touchscreen to open the softphone sub-menu, and then tap PC Audio Communication
before making the call or starting the web conference.
For the latest list of supported softphones, please visit the Jabra website at www.jabra.com/pcsuite.
PC & SOFTPHONE
PC Audio Communication
Dial Pad
8.6 RECORDING DESK PHONE AND MOBILE PHONE CALLS
Desk phone and mobile phone calls can be recorded on a PC using third-party software, such as Windows Sound
Recorder. To record a desk phone or mobile phone call, call recording must be enabled in the touchscreen
settings menu, or in Jabra Control Center.
Enable call recording using the touchscreen
1. Tap the tool icon
on the touchscreen to open the settings menu.
2. Tap Base settings > Enable Recording to enable call recording.
3. When nished, press the back arrow to exit the menu.
Desk phone and mobile phone calls can now be recorded using any third-party software on a PC.
BASE SETTINGS
Enable
recording
Screen brightness
Screen dimmer
timeout
Record current active call (desk phone and mobile phone only)
1. When on a call, tap the call options icon
on the touchscreen to open the call options menu
2. Tap Enable Recording to enable call recording for the current call.
3. When nished, press the back arrow to exit the menu.
Please note that only the current call will be recorded.
Enable call recording using Jabra Control Center
1. Launch Jabra Control Center, and select the ´Audio´ tab.
2. Tick ´Forward desk phone call to PC for recording´, and click ´Apply´.
Desk phone calls can now be recorded using any third-party software on a PC.
NOTE: Recording conversations in secrecy may be illegal. Never record conversations without rst obtaining
permission.
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