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10. What the lights mean
What you see What is the mean about your headset
Solid blue light: In pairing mode – see section 3
Slow single ash Connected to phone and in standby mode:*
Slow double ash: Not connected to phone and standby mode*
Quick single ash: Active on call
Quick double ash: Incoming/Outgoing call in headset
Triple ash: Battery low
* BT2020 is equipped with Jabra Discreet Light feature, meaning that light
indicator (LED) turns o after 1 min of non-activity. Headset is still active,
and light will ash again after a tap on the answer/end button or any other
activity.
11. Troubleshooting & FAQ
I hear crackling noises
For the best audio quality, always wear your headset on the same side
of the body as your mobile phone.
I cannot hear anything in my headset
Increase the volume on the headset.
Ensure that the headset is paired with the phone.
Make sure that the phone is connected to the headset – if it does not
connect either from the phone’s Bluetooth menu or by tapping the
answer/end button, follow the pairing procedure (refer to pairing
section in this user manual).
You can determine whether your headset is connected to a device by
looking at the ashes on the headset after tapping the answer/end
button when the headset is on: single slow ashes means that the
headset is connected to a device, double slow ashes means that the
headset is currently not connected.
I have connection problems
You may have deleted your headset pairing connection in your mobile
phone. Follow the pairing instructions; refer to this section in this user
manual.
You can determine whether your headset is connected to a device by
looking at the ashes on the headset after tapping the answer/end
button when the headset is on: single slow ashes means that the
headset is connected to a device, double slow ashes means that the
headset is currently not connected.
Will the Jabra BT2020 work with other Bluetooth equipment?
The Jabra BT2020 is designed to work with Bluetooth mobile phones.
9


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