USB 2.0 Ports
The VIDEO 2 PC requires a USB 2.0 port. These are standard on most every computer sold
since 2007. However, not every port on your computer is likely to be a USB 2.0 port. Ports found
on your monitor or your keyboard should not be used to connect the VIDEO 2 PC. If you are
unsure whether your computer has USB 2.0 ports perform the following:
1. Click on the Start menu at the bottom-left of your screen.
2. Choose Settings, then Control Panel.
3. In the window that opens, double-click the control panel titled System. If there is no item
titled System listed in the Control Panels window, click the link in the upper-left of the
window titled Switch To Classic View. The System Control Panel should now be visible
to the right. Double-click it to open the System Properties window.
4. At the top of the System Properties window that opens, click the tab titled Hardware.
5. Then click the button labeled Device manager. You will be presented with a list of all the
components installed on your computer.
6. In the hardware devices list you will notice a section for Universal Serial Bus
Controllers.
7. If you see an item in this section that includes the text Enhanced USB Host Controller,
your computer has at least one USB 2.0 Port.
Some common USB 2.0 host controllers you may see are:
• Intel Enhanced
• SiS Enhanced
• VIA Enhanced
• ALi Enhanced
• Standard Enhanced
• NEC Enhanced
Note: If there is no mention of Enhanced USB then the computer has USB 1.1 ports only.
USB Hubs
External devices which let you connect multiple USB devices to a single port on your computer
are called hubs. Hubs are not recommended for use with full-bandwidth devices such as the
VIDEO 2 PC. We strongly recommend connecting your VIDEO 2 PC directly to a USB 2.0 port
on your computer. If using a desktop PC, use a port on the rear of the computer.
USB Extension Cables
USB extension cables (which allow one USB cable to be plugged into another cable, extending
it’s reach), are not recommended. These are best reserved for use with low-bandwidth devices
like mice, and are not suited for use with full-bandwidth devices such as the VIDEO 2 PC. Longer
USB cables (not extenders, but single cables 10-15ft long) are available from your local computer
retailer, and will work fine. However lengths longer than 15ft are not recommended.
Bad USB Cable
This is not wishful thinking...it really happens. If a cable goes bad, you could get exactly these
symptoms. Try a different cable. Your printer likely uses a USB cable too. You could borrow this
cable to try connecting your VIDEO 2 PC.
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