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31
ERROR POSSIBLE CAUSES
POSSIBLE
SOLUTIONS
No image, no sound, no display
No power supply Check connection cables
Short circuit in coaxial cable
Disconnect device from
mains power supply,
eliminate the short circuit
in the coaxial cable or
connections, reconnect, and
activate device
Defective or missing cables Check connecting cables
Small blocks in the video,
occasionally no sound, occasionally
no signal
Wrong video format selected in the
OSD settings
Check the settings to make
sure your TV supports the
selected format
Signal too weak
Check for defective cables
or connectors. Alternatively,
reduce the coaxial cable
length.
Incorrect time settings
Check the settings and
correct the time.
The displayed time differs from the
current program
The CI module or CA card is not
correctly inserted
Re-insert the Card and/or
module
Scrambled programs are not
received
The CI module or CA card belong to
a different decoding system
Use a CA module or Card for
the specic decoding system
Device is set to a Radio channel Change to TV mode
Sound OK, but no image The batteries are weak Replace the batteries
The Remote Control does not work
The batteries are installed
incorrectly
Install the batteries,
observing the correct
polarity, as marked in the
battery compartment
The remote control is not pointed
directly at the receiver
Aim the Remote Control
directly at the front of the
receiver
The front of the receiver is blocked
Remove the obstruction from
in front of the receiver
The frequency has changed Start a channel search
Previously receivable programs are
no longer received
There is a problem with the signal
Check all cables and
connectors connected to the
RECEIVER.
Troubleshooting
33


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