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troubleshooting
8
Problem Cause Solution
Appliance is not functioning;
indicator light does not work
Appliance is not plugged in Plug the appliance in the socket
Temperature inside the
freezer is too high or too low
Thermostat has been set
incorrectly
Set the thermostat correctly
Air circulation vents are blocked Clean the ventilation openings
Appliance is excessively
noisy
Has the appliance been installed
correctly?
Check the installation
Are the pipes at the back touching
or vibrating?
Check it and move the appliance forwards
The lid does not close
properly
Is the freezer loaded too full? Check the content of the freezer.
The compressor runs too
long
It is normal that the freezer
operates for a longer time in the
summer.
Do not place too much food at once in the freezer;
Do not place warm food in the freezer, wait for it to cool
down;
Do not open the lid too often.
There is a thick frost layer inside
the freezer.
Defrost and clean the freezer.
Note: gurgling and hissing noises due to expansion in the refrigerant circuit are normal.
cleaning & maintenance
7
Before cleaning the appliance, always unplug the appliance.
Clean the interior of the appliance. Use warm water and a neutral detergent to prevent any bad smells occurring. After cleaning,
rinse the interior with clean water and rub dry. Leave the appliance to dry for 1 to 2 hours. Simply remove the shelves, drawer and
door compartments to clean them by hand. Do not clean the interior accessories in the dishwasher.
Clean the outside of the appliance and the gasket with a soft moist cloth.
For areas that are difficult to clean in the appliance, such as narrow gaps or corners, it is recommended to wipe them regularly with
a soft rag, soft brush, etc. When necessary use some auxiliary tools, such as thin sticks (tooth picks), to ensure no contamination
can accumulate in these areas.
We recommend that you dust the back of the appliance and on the floor with a cloth or vacuum cleaner once a year in order to
maintain a good output and low energy consumption.
Do not use hard brushes, cleaning steel wire balls, wire brushes, abrasives, such as toothpastes, organic solvents (such as alcohol,
acetone, oils, etc.), boiling water, acid or alkaline items to clean the refrigerator considering that this may damage the fridge
surface and interior. Boiling water and benzene may deform or damage plastic parts.
24 English
VK951-instructions.indd 24VK951-instructions.indd 24 27-2-2020 09:19:5327-2-2020 09:19:53
24


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