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garantie & service guarantee & after sales service
Uw garantietermijn bedraagt 24 maanden na aankoop van
het product.
De garantie is alleen van toepassing als de aankoopnota
kan worden overlegd. Bewaar daarom uw aankoopnota
zorgvuldig. De garantietermijn vangt aan op de
aankoopdatum.
De garantie geldt niet in geval van:
- normale slijtage;
- onoordeelkundig of oneigenlijk gebruik;
- onvoldoende onderhoud;
- het niet in acht nemen van bedienings- en
onderhoudsvoorschriften;
- ondeskundige montage of reparatie door uzelf of
derden;
- door de afnemer toegepaste niet originele onderdelen
zulks ter beoordeling van onze technische dienst.
De garantie geldt niet voor:
- normale verbruiksartikelen;
- (uitwisselbare) signaal- en verlichtingslampjes
zulks ter beoordeling van onze technische dienst.
Lever het apparaat in bij uw leverancier of stuur het apparaat,
voorzien van kopie aankoopbon en klachtomschrijving,
gefrankeerd terug aan het serviceadres van uw land:
Inventum Group BV
Generatorstraat 17
3903 LH VEENENDAAL
NEDERLAND
Website: www.inventum.eu
Indien de garantie is komen te vervallen of indien de
garantietermijn is verstreken, dienen wij de kosten welke
verbonden zijn aan een beoordeling en/of reparatie in
rekening te brengen.
Op verzoek zullen wij u eerst een prijsopgave verstrekken
alvorens tot reparatie over te gaan. Zonder dit verzoek om
prijsopgave gaan wij ervan uit dat u, met het opsturen van
uw apparaat, automatisch een opdracht tot reparatie heeft
verstrekt.
Wij verlenen twee maanden garantie op de door onze
servicedienst uitgevoerde herstelwerkzaamheden en het
daarbij nieuw aangebrachte materiaal, gerekend vanaf de
hersteldatum. Indien zich binnen deze periode een storing
voordoet welke het directe gevolg is van de uitgevoerde
herstelwerkzaamheden of het daarbij nieuw aangebrachte
materiaal, heeft de koper het recht op kosteloos herstel.
This product is guaranteed for a period of 2 years from the
date of purchase against mechanical and electrical defect.
Guarantee can only be given if proof of purchase (e.g. till
receipt) can be shown. Therefore keep it in a safe place.
The guarantee period starts at date of purchase.
Guarantee is not valid in case of:
- normal wear;
- damage through misuse use or when the instructions
were not followed correctly;
- lack of maintenance;
- not following the operation- and safety instructions;
- incompetent montage or repairs made by yourself or
others;
- using accessories and spare parts which are not
suitable for the appliance;
for assessment by our technical department.
The guarantee is not valid for:
- normal wear;
- (interchangeable) signal- and controllamps
for assessment by our technical department.
Return to your supplier of send the appliance, including a
copy proof of purchase and description of the complaint,
stamped to:
Inventum Group BV
Generatorstraat 17
3903 LH VEENENDAAL
THE NETHERLANDS
Website: www.inventum.eu
When the guarantee is no longer valid or when the period
of guarantee has passed, we will charge any costs that
flow out of an assessment and/or repairing.
On request we will supply a statement before repairing.
Without requesting a statement, we assume that you, by
sending the appliance, automatically order to repair the
appliance.
A guarantee period of two months is valid for repairs
done by our technical department and the used spare
parts, counting from the repairdate. When a malfunction
occurs within this period which directly flows out of the
repairs and the used spare parts, the consumer has the
right of repairs without any costs.
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