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Cause
There comes less or no coffee at all out of the coffee-
outlet.
Solution
• Remove the cremamaker by pushing it out, from
below, with a blunt object like a pen or the back of
a teaspoon and rinse it with warm water. One grain
of coffee can cause it to be blocked.
• Check if the coffee-outlet is clogged and if necessary
clean it.
• Check the position of the taste-selector.
• We advise to loosen the coffee in the coffeepads
before you place them in the machine. This will
ensure a better transit of the water and will give a
ner layer of coffeecrema.
Cause
Coffeepaddrawer won’t open (vacuum).
Solution
You can solve the vacuum yourself by decompressing
the appliance using the valve inside the small hole on
the back of the appliance.
Procedure: Make sure that the waterreservoir is placed
on the appliance. On the back of the appliance you
will nd a small hole in the housing. Put a thin, blunt
object inside the hole to activate the valve. Keep
pressing it during several seconds until the water stops
owing back into the waterreservoir and the display is
no longer blinking.
Careful: the water that is being pumped back, is hot.
You have succesfully decompressed the appliance.
After you can open the coffeepaddrawer again, you
must clean the cremamaker and the multi-padholder.
If you do not clean the parts, the cause of the vacuum
will not be solved and at re-use the appliance will get
locked again.
Cleaning the cremamaker: Remove the cremamaker by
pushing it out, from below, with a blunt object like a
pen or the back of a teaspoon and rinse it with warm
water. One grain of coffee can cause it to be blocked.
Cause
The lock does not work - the word
OPEN stays visible
on the display.
Solution
• Check if the coffeepad(s) has (have) been placed
correctly.
• Coffeepaddrawer is not locked, open the drawer and
lock it again.
• Check the multi-padholder - at the back there should
be a protrusion sticking out, when this has broken off
the machine is not able to make coffee. Order a new
multi-padholder at your supplier.
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