Manual Inventum HK11W (page 24 of 28) (English, German, Dutch, French)

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When the appliance has a malfunction, one or two pilot

lamps will blink fast.

Lamp Color Condition Explanation

9/10 red/

green

constantly Coffeepadmachine is

ready for use.

9 red blinking

slowly

Appliance is heating

up.

9 red blinking

fast

Malfunction in the

appliance, see the

following table.

10 green constantly Drawer is locked

correctly and the

appliance is ready for

making coffee.

10 green blinking

slowly

Don’t open the

drawer, it is still

locked. Please wait

a couple of seconds

until the pilot lamp

lights constantly.

10 green off Drawer is not locked,

open the drawer and

lock it again.

Check the following steps to solve the malfunction

yourself.

Cause

Waterreservoir is not placed correctly.

Solution

Empty the reservoir, ll it up again to the maximum-

level and place it on the coffeepadmachine.

Cause

Waterlevel is under the minimum, < 1 cup.

Solution

Fill the waterreservoir to the maximumlevel.

Cause

Boiler overheated.

Solution

Switch the appliance off and rinse it as described in

the chapter “To rinse the machine”.

Cause

There comes less or no coffee at all out of the coffee-

outlet.

Solution

• Remove the cremamaker by pushing it out, from

below, with a blunt object like a pen or the back of

a teaspoon and rinse it with warm water. One grain

of coffee can cause it to be blocked.

• Check if the coffee-outlet is clogged and if necessary

clean it.

• Check the position of the taste-selector.

• We advise to loosen the coffee in the coffeepads

before you place them in the machine. This will

ensure a better transit of the water and will give a

ner layer of coffeecrema.

Cause

Coffeepaddrawer won’t open (vacuum).

Solution

You can solve the vacuum yourself by decompressing

the appliance using the valve inside the small hole on

the back of the appliance.

Procedure: Make sure that the waterreservoir is placed

on the appliance. On the back of the appliance you

will nd a small hole in the housing. Put a thin, blunt

object inside the hole to activate the valve. Keep

pressing it during several seconds until the water stops

owing back into the waterreservoir and the display is

no longer blinking.

Careful: the water that is being pumped back, is hot.

You have succesfully decompressed the appliance.

After you can open the coffeepaddrawer again, you

must clean the cremamaker and the multi-padholder.

If you do not clean the parts, the cause of the vacuum

will not be solved and at re-use the appliance will get

locked again.

Cleaning the cremamaker: Remove the cremamaker by

pushing it out, from below, with a blunt object like a

pen or the back of a teaspoon and rinse it with warm

water. One grain of coffee can cause it to be blocked.

Cause

The lock does not work - the pilot lamp

10 keeps

blinking.

Solution

• Check if the coffeepad(s) has (have) been placed

correctly.

• Coffeepaddrawer is not locked, open the drawer and

lock it again.

Cause

The lock does not work - the pilot lamp

10 does not

light up.

Solution

• Check the multi-padholder - at the back there should

be a protrusion sticking out, when this has broken off

the machine is not able to make coffee. Order a new

multi-padholder at your supplier.

7 | SOLVING A MALFUNCTION

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Inventum HK11W Manual

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