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English 43
Problem Symptom Check this Remedy
No power
Display doesn’t show
anything.
Batteries are exhausted. Replace with new batteries.
Batteries are inserted
incorrectly.
Insert the batteries correctly according to the symbols.
Low batteries
shown on the
display
Batteries are low. Replace with new batteries
Error message
E1 shows The inflation is too low. Refasten the cuff and then measure again.
E2 shows The cuff is not secure. Refasten the cuff and then measure again.
E3 shows Can’t inflate the air during the
process of measurement
Refasten the cuff and then measure again.
E10 or E11 shows The monitor detected motion
while measuring.
Movement can affect the measurement. Relax for a
moment and then measure again.
Error message
E20 shows The measurement process
does not detect the pulse
signal.
Loosen the clothing on the arm and then measure
again.
E21 shows Measure incorrectly. Relax for a moment and then measure again.
EExx shows on the display A calibration error occurred. Retake the measurement. If the problem persists,
contact the retailer or our customer service for
further assistance. Refer to the warranty for contact
information and return instructions.
43


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