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Fault
Cause
Solution
The mobile
phone cannot
be powered on
The battery energy
is exhausted.
Charge the battery
Calls cannot be
dialed
Call barring is
activated
Cancel call barring
The mobile
phone cannot
connect the
network
The SIM card is
invalid
Contact your network
service provider
The mobile phone is
not in a service area
of the GSM network
Move to the network
operator's service area
The signal is weak
Move to a place where the
signal quality is high
The battery
cannot be
charged
The charging voltage
does not match the
voltage range
indicated on the
charger
Ensure the charging voltage
matches the voltage range
indicated on the charger
An improper charger
is used
Use the charger specially
designed for the mobile
phone
Poor contact
Ensure the charger plug is in
good contact with the mobile
phone
40


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