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CN51 Mobile Computer User Manual vii
How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Update the Computer with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Update the Computer with a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
8
Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . .113
About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .119
Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
A
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
EA31 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
EA31 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
EA31 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
EA30 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
EA30 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
EA30 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
B
Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
CN51 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
7


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