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Chapter 4 — Troubleshooting and Maintaining the CN3
94 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Locating the Reset Button on the CN3e
Clean Booting the CN3
When you clean boot the CN3, it loads only those files and programs
that are absolutely required by the operating system. Use the clean
boot to troubleshoot the CN3 by getting it up and running so that
you can perform diagnostic tests to determine which elements of the
normal boot process are causing problems.
To clean boot the computer
1 Press the Power button to suspend the CN3.
2 Remove the battery pack from the back of the CN3.
3 With a stylus, press the Reset button on the battery cavity.
4 Insert the battery pack into the CN3 and immediately press and
hold the Power button and both buttons on the left side.
Reset button
The clean boot process will erase the memory in the mobile
computer, including all applications and data files found in the
object store.
A clean boot will load files from the Flash File Store if an SSPB
files are not on a miniSD card. If SSPB files are on a miniSD card,
they will overwrite the files in the Flash File Store.
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