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Intermec CN3 Windows Mobile 5.0 Manual

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Chapter 4 — Troubleshooting and Maintaining the CN3
88 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
You cannot type a character on the
keypad or you can only type uppercase
or lowercase letters.
You may have locked a modifier key on the keypad.Press
the necessary key sequence to unlock the key. For help,
see “Using the Keypad” on page 11.
Problems While Configuring the CN3 (continued)
Problem Solution
Problems While Operating the CN3
Problem Solution
You press the Power button and
nothing happens.
• Make sure the backlight is on.
• Make sure you have a charged battery that is installed
correctly. For help, see “Charging the Battery” on
page 5.
• The battery may be discharged. Replace the battery
with a spare charged battery, or charge the battery.
• Perform a warm boot or a cold boot.
The Battery status LED is on. The battery status LED indicates the following states:
• If the battery status LED is a steady green, the battery
is more than 95% charged and computer is on a
charger.
• If the battery status LED is blinking red, then the
battery is low. Replace or charge the battery.
• If the battery status LED is a steady red, the main
battery is on charge.
• If the battery status LED is amber, the CN3 is on
charge and either the battery temperature is outside
of the charging range, or the battery is defective.
The computer appears to be locked up
and you cannot enter data.
• Press the power key to turn off the computer, then
press the power key again to turn it on.
• Press and hold the power key ten seconds to warm
boot the computer.
• Try reloading the firmware. See “Upgrading the
System Software” on page 78 .
• If the computer does not boot or reset, contact your
Intermec representative for help.
You tap the screen and nothing
happens.
Align your screen. For help, see “Aligning the Touch
Screen” on page 21.
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