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Intermec CK70 Manual

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Chapter 8 — Troubleshoot and Maintain the Computer
70 Series Mobile Computer User Manual 123
Find Your Operating System Version
Use the following procedure to find the OS version of your mobile
computer.
1 Press the Intermec Dashboard (
m) button to launch the
Dashboard.
2 Tap the Information bar. The Information Details page appears
and displays information such as the firmware version and the OS
version.
Reset the Computer
If the computer does not resume after pressing the Power button, or if
the computer or an application locks up, you may need to reset the
computer. The computer uses the configuration currently saved in
flash memory during the boot process. There are three ways to reset the
computer:
• Reboot
• Cold boot
• Clean boot
Reboot the Computer
You may need to reboot the computer to correct conditions where an
application stops responding to the system.
• Press the Power button and select Reboot from the menu.
The computer systematically shuts down, restarts, and goes
through the initialization process.
Cold Boot the Computer
In some cases where the computer completely stops responding, it may
be necessary to perform a cold boot or hard reset. Because cold booting
may result in data loss, use this method only if all other recovery
methods have failed.
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