595582
128
Zoom out
Zoom in
Previous page
1/138
Next page
CK
3
Mobile Computer
CK3R, CK3X, CK3XNI
User Manual
ii CK3R and CK3X Mobile Computer User Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2012 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided "as is" without express or implied warranty.
iTalkie is a trademark of TABLETmedia, Inc.
Contents
CK3R and CK3X Mobile Computer User Manual iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1
About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the CK3R and CK3X Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Battery Charge Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Capitalize Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configure the Screen Backlight Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Adjust the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
About the Push-to-Talk Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Record Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Use the Computer as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Contents
iv CK3R and CK3X Mobile Computer User Manual
How to Read Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Read Bar Codes with the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect a Tethered Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Insert a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
CK3 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2
About the User Interface and Intermec Applications . . . . . . . . . . 29
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Intermec Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Downloadable Intermec Applications for the Computer. . . . . . . . . . . . . . . . . . . . . 36
About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
About Intermec Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
About Intermec HTML5 Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
About Intermec Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3
Configure the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
How to Navigate in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Contents
CK3R and CK3X Mobile Computer User Manual v
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Turn On the Bluetooth Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Create a Configuration Bar Code with EasySet . . . . . . . . . . . . . . . . . . . . .51
Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Connect a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connect to a Wireless Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
How to Make Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Configure WPA or WPA2 Enterprise (802.1x) Security with
Funk Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configure WPA or WPA2 Personal (PSK) Security with Funk
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configure 802.1x Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . 60
Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . .61
Configure Static WEP Security with Funk Security. . . . . . . . . . . . . . . . . .61
Use Open (No Security) Associations with Funk Security . . . . . . . . . . . . 62
Select Microsoft as Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Configure WPA or WPA2 Enterprise (802.1x) Security with
Microsoft Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configure WPA or WPA2 Personal (PSK) Security with Microsoft
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configure 802.1x Security with Microsoft Security. . . . . . . . . . . . . . . . . . 64
Configure Static WEP Security with Microsoft Security . . . . . . . . . . . . .65
Use Open (No Security) Associations with Microsoft Security. . . . . . . . 65
4
Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
About Managing the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
How to Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
How to Manage the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . 68
How to Manage the Computer Using Third-Party Software . . . . . . . . . . . . . . . . . .69
How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
About Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Install Applications Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Install Applications Using Microsoft Synchronization Software. . . . . . . . . . . . . .71
Install Applications Using an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
How to Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Contents
vi CK3R and CK3X Mobile Computer User Manual
How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Update Computers Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Update the Computer Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5
Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . . 75
About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
A
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
EA31 Typical Reading Distances - Extended Reading Range . . . . . . . . . . . . . . . . .93
EA31 Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
EA31 Imager Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
EA30 Typical Reading Distances - Extended Reading Range . . . . . . . . . . . . . . . . .97
EA30 Area Imager Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . .98
EA30 Imager Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
EX25C Near-Far Range Area Imager Reading Distance . . . . . . . . . . . . . . . . . . . . .100
Contents
CK3R and CK3X Mobile Computer User Manual vii
B
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Core Messaging Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Device Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Virtual Wedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
C
Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Characters and Functions on Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Contents
viii CK3R and CK3X Mobile Computer User Manual
Before You Begin
CK3R and CK3X Mobile Computer User Manual ix
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec website at www.intermec.com and click Support >
Returns and Repairs > Warranty.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Before You Begin
x CK3R and CK3X Mobile Computer User Manual
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec website, click About Us > Contact Us.
Who Should Read This Manual
This manual is for the person who is responsible for installing,
configuring, and maintaining the CK3R and CK3X mobile computer.
This manual provides you with information about the features of the
computer, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CK3R or CK3X, you should be familiar with
your network and general networking terms, such as IP address.
Before You Begin
CK3R and CK3X Mobile Computer User Manual xi
Related Documents
Here are some related Intermec documents you might find useful:
Intermec Settings Command Reference Manual
Intermec Developer Library (IDL) Resource Kit Developer’s Guide
The Intermec website at www.intermec.com contains our documents
(as .pdf files) that you can download for free.
To download documents
1 Visit the Intermec website at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the CK3X computer product page, click
Computers > Handheld Computers > CK3X.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
Product is covered by one or more of the following patents:
4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;
5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;
5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;
5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;
5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;
5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;
5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;
5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;
5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;
5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;
5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;
5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;
5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;
5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;
5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;
Before You Begin
xii CK3R and CK3X Mobile Computer User Manual
5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;
5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;
5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;
5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;
6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;
6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;
6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;
6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;
6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;
6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;
6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;
6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;
7121467.
Docking station or device: 5052943; 5195183; 5317691; 5331580;
5544010; 5644471.
There may be other U.S. and foreign patents pending.
1
1
About the Computer Features
This Chapter introduces the CK3R and CK3X Mobile
Computers with Windows® Embedded Handheld operating
system. Use this chapter to learn about the basic features and
functions of each computer, as well as the available accessories
for it.
Chapter 1 — About the Computer Features
2 CK3R and CK3X Mobile Computer User Manual
About the CK3R and CK3X Mobile Computers
The Intermec CK3R and CK3X Mobile Computers are ergonomically
designed mobile computers built on the Microsoft® Windows®
Embedded Handheld 6.5 operating system. The computers are
lightweight, easy-to-use, and run most software designed for the
Windows Embedded platform. In this manual, computer refers to
models CK3R, CK3X, and CK3XNI, unless specifically stated.
CK3 Mobile Computer Features
Callout Description
1Power button
2Scan button
3Status LEDs
4 Ambient light sensor
5 Tethered stylus
6 Docking connector
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 3
This table shows some of the key differences between the CK3R and
CK3X:
About Language Provisioning
You are prompted to select a language provision when the computer
starts for the first time. It may take up to 15 minutes to load your
language. Once loaded, your selected language will persist through all
boot scenarios (warm, cold, or clean).
Make sure you select the correct language before you tap Provision. If
you need change the language provisioning, you need to reinstall the
operating system and restart the computer. When the computer starts
again, select your new language.
The CK3R Mobile Computer with a DHIB 802.11b/g/n radio
installed is Wi-Fi® certified for interoperability with other
802.11b/g/n wireless LAN devices.
The CK3X Mobile Computer with a DDIB 802.11a/b/g/n radio
installed is Wi-Fi® certified for interoperability with other
802.11a/b/g/n wireless LAN devices.
Compare the CK3R and CK3X
Feature CK3R CK3X
Flash 512 MB 1 G
RAM 256 MB 256 MB
Accelerometer No Yes
802.11 Radio b/g/n a/b/g/n
Alphanumeric or Numeric Keypad Yes Yes
Microphone No Yes
Imager EA31 EA30, EX25
Chapter 1 — About the Computer Features
4 CK3R and CK3X Mobile Computer User Manual
About the Battery
The computer uses one of these rechargeable Lithium-ion battery
packs as its main power source.
You can use the battery status icon in the Title bar or the Intermec
Dashboard to view the charging status of your battery.
The optional 5200 mAH battery provides higher performance with less
power, improves cold temperature operation, and provides remote
health monitoring if you are using SmartSystems.
Charge the Battery
Make sure you fully charge the battery before you use your computer.
You can charge the battery before or after you install it in the
computer. A fully discharged battery charges in approximately 4
(AB17) to 7 (AB18, 1001AB01/1001AB02) hours.
Insert the battery into the battery bay of the AD20 single dock
(AB17 or AB18 only), insert up to four batteries into the AC20 quad
battery charger (AB17 or AB18 only), or insert batteries into the
FlexDock battery cup 1002UC02 with the DX2 or DX4.
Or,
Install the battery in the CK3 and insert the CK3 into the AD20
single dock, AD21 Ethernet multidock, AD22 charge-only
multidock, Universal Wall Mount Charger, or AV10 vehicle dock.
Warning: The battery used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100 ºC (212 ºF) or incinerate it. Dispose of used
batteries promptly. Keep away from children.
CK3R/CK3X Battery Packs
Battery Model Description Ships With
AB17 2000 mAH (7.4 Wh) battery CK3R
AB18 5100 mAH (18.5 Wh) battery CK3X
1001AB01/100
1AB02
5200 mAH (19.2 Wh) battery, includes battery
health monitoring
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 5
Battery Charge Times
Charge times for the batteries depend on the battery and the charging
method.
Change the Battery
Before you change the battery, you need to put the computer in
Hibernate (battery swap) mode. Hibernate mode turns off the radios
on the computer.
1 Save your files and close any open applications.
2 Press and hold the Power button for about 2 seconds until the
Intermec Power Options screen appears.
3 From the Intermec Power Options screen, select Hibernate.
4 If necessary, disconnect the handstrap from the bottom of the
computer.
Battery Charge Times
CK3 Charging Accessory
AB17 Charge
TImes
AB18 Charge
TImes
1001AB01/1001
AB02 Charge
Times
AC20 quad charger up to 4 hours up to 6 hours
AD20 single dock up to 4 hours up to 6 or 7
hours
up to 6 hours
(battery must be
inserted in
computer)
AD21 Ethernet
multidock
up to 4 hours up to 7 hours up to 6 hours
AD22 charge-only
multidock
up to 4 hours up to 7 hours up to 6 hours
AV10 vehicle dock up to 4 hours up to 7 hours up to 6 hours
DX2 or DX4 with
FlexDock cup 1002UC02
up to 4 hours up to 7 hours up to 6 hours
Universal wall mount
charger
up to 4 hours up to 6 hours up to 6 hours
Chapter 1 — About the Computer Features
6 CK3R and CK3X Mobile Computer User Manual
5 Press the battery release tab toward the battery until the battery is
released, and then remove the battery.
6 Insert the top end of a fully charged battery into the computer and
press down firmly on the bottom of the battery. The battery release
tab makes a clicking sound when the battery is completely
installed.
About Battery Status
Use the battery icon on the Title bar to view the power status of the
battery.
The Battery status LED below the computer screen indicates the
charging status of the battery.
Battery Status Icons
Icon Status
Battery is fully charged.
Battery has medium charge.
Battery is low. You need to replace the battery soon.
Battery is critically low. You need to replace the battery now.
Battery is charging.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 7
Battery LED States
LED State Description
Steady green The computer is connected to a charger and the
battery is more than 95% charged.
Blinking red The battery is very low. The computer will soon go
into Suspend mode. Charge or replace the battery.
Steady red The computer is connected to a charger and the
battery is charging.
Amber There is a battery error. The battery is not charging
because it is missing, faulty, or outside the allowable
charging temperature range. If it is outside the
charging temperature range, charging will resume
when the battery temperature returns to the
acceptable range of 5 °C to 35 °C (41 °F to 95 °F).
Off The computer is not on external power and the battery
is operating normally.
#BUUFSZTUBUVT-&%
Chapter 1 — About the Computer Features
8 CK3R and CK3X Mobile Computer User Manual
About Battery Life and Conservation
Batteries that are stored outside the computer for long periods of time
slowly discharge. Intermec recommends storing the battery in a
charger to maintain battery performance.
Battery Conservation Tips
When You Want to: Do this to Save Battery Power:
Use the computer and the low
battery status icon appears or the
battery light turns on.
Connect the computer to an external
power source. Save your data, press the
Power button, and select Hibernate .
After the computer turns off, remove the
battery and insert a fully charged battery.
Stop using the computer for 5
minutes or longer.
Make sure that the low battery status icon
is not on the screen and the battery status
LED is not on. Press the Power button
and select Suspend to suspend the
computer. If you have a CK3X, the
accelerometer lets you lay the computer
face down and it will automatically
suspend.
Store the computer for more than
a day.
If you are storing the computer for a
few days, like over the weekend, install
a charged battery or connect the
computer to a power source.
If you are storing the computer for
longer, remove and charge the battery,
and then store both the battery and
computer in a cool location.
If you store the battery for several
months, recharge the battery to keep it
at peak performance.
Store the battery outside the
computer.
Store the battery in a charger.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 9
About the Status LEDs
The status LEDs turn on, turn off, or blink to indicate a specific
activity on your computer.
Location of Main Status LEDs
Main Status LED Descriptions
Callout LED Color Description
1 Notification Orange Windows Mobile 6.5 notification.
2 Good Read Green Good read of a bar code.
Blinking
red
Bad read of a bar code.
Blinking
green
The data collection engine is
processing or starting up.
Chapter 1 — About the Computer Features
10 CK3R and CK3X Mobile Computer User Manual
2 Intermec
Ready-to-Work™
indicator
Blue If Intermec Terminal Emulator (ITE)
is installed, the application is
running and is connected to the host.
If you do not have ITE, you can
configure the Ready-to-Work
indicator to turn on or off to indicate
a healthy state.
Blinking
blue
ITE is running but not connected to
the host. The computer is unhealthy.
Off ITE is not installed or not running.
The computer is healthy.
3Battery statusSteady
green
The computer is connected to a
charger and the battery is more than
95% charged.
Steady red The computer is connected to a
charger and the battery is charging.
Blinking
red
The battery is very low, and the
computer will go into Suspend mode
soon. Charge or replace the battery.
Amber There is a battery error. The battery is
not charging because it is missing,
faulty, or outside the allowable
charging temperature range. If it is
outside the charging temperature
range, charging will resume when the
battery temperature returns to the
acceptable range of 5 °C to 35 °C
(41 °F to 95 °F).
Off The computer is not on external
power and the battery is operating
normally.
Main Status LED Descriptions (Continued)
Callout LED Color Description
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 11
Location of Orange and Green Key LEDs
Orange and Green Key Status LEDs
Callout LED Color Description
4 Orange key status Orange The Orange key is enabled.
5 Green key status Green The Green key is enabled.
Chapter 1 — About the Computer Features
12 CK3R and CK3X Mobile Computer User Manual
About the Keypad
The computer comes with either an alphanumeric keypad or a
numeric keypad. In low light conditions, an ambient light sensor
automatically turns on the keypad backlight. To conserve power, you
can disable the keypad backlight. The CK3R keypads do not have the
PTT key.
Alphanumeric Keypad
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 13
Numeric Keypad
About the Color-Coded Keys
Use the orange key and the green key to access additional
characters, symbols, and functions printed on the keypad overlay.
After you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.
The default setting for the Green/Orange keys is Press once to lock.
You can also set the keys to Press twice to lock if you do not want the
Green/Orange keys to lock after pressing them one time. The
information in this section assumes that you are using the default
setting for the Green/Orange keys lock options. To change the setting
for the Green/Orange keys, go to Start > Settings > System >
Intermec Settings > Device Settings > Keypad.
Chapter 1 — About the Computer Features
14 CK3R and CK3X Mobile Computer User Manual
How to Capitalize Characters
You can capitalize characters individually, or you can enable Caps Lock
to type all capital letters.
To capitalize a single character
On the alphanumeric keypad, press the key, and then the key
to select the Shift function.
On the numeric keypad, press the key, and then the key to
select the Shift function.
To enable Caps Lock
On the alphanumeric keypad, press the key, and then the key.
On the numeric keypad, press the key, and then the .key.
To disable Caps Lock
When in Caps Lock mode, press key to disable Caps Lock.
How to Use the Color-Coded Keys
You Want to Press Example
Use an orange
character or function
printed above a key.
key (LED turns on),
and then the key with the
character or function
printed above it (LED
stays on).
On the alphanumeric
keypad, press then
to open the device health
dashboard.
Use a green character
or function printed
above a key.
key (LED turns on),
and then the key with the
character or function
printed above it (LED
stays on).
On the alphanumeric
keypad, press and
then to select the ok
function.
Unlock the green or
orange key.
or once. Press or once to
unlock the key. The LED
turns off.
$
!
"
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 15
About the Power Button
When you press the Power button for about 2 seconds and hold it, the
Intermec Power Options screen appears with a list of power options. If
you do not select a power options setting, the currently selected action
(the button outlined in bold) occurs after the timeout. Hibernate does
not appear as an option if the computer is connected to external
power.
The Intermec Power Options Default Screen
Use the next table to understand the Intermec Power Options and
what settings are available for your computer.
Chapter 1 — About the Computer Features
16 CK3R and CK3X Mobile Computer User Manual
If you are using WPA or 802.1x security, the computer may need to
reauthenticate before it resumes your application. The Real Time
Clock (RTC) will persist through all of the power options as long as it
receives power from the Real Time Clock battery.
The Intermec Power Options screen is customizable. You can use
Intermec Settings to determine which options are available to end
users, the timeout until the default choice is selected, the default
action if no option is selected, or to disable the Power Options Screen.
Intermec Power Options
Option Description
Hibernate (battery swap) High power saving mode. The computer
saves the current system state, registry,
and file system and then powers off all
radios and internal devices. You can wake
the computer by pressing the Power
button or connecting the computer to
external power.
Suspend Medium power saving mode. The
computer powers off all radios and
internal devices not involved in saving the
system state. You can wake the computer
by pressing the Power button, pulling the
scanner trigger, scheduling an event such
as an alarm, or by connecting the
computer to external power.
Reboot The computer does not save the current
system state, but the registry and file
systems are saved. The computer shuts
down all running processes and restarts.
Cancel Cancels the Intermec Power Options
menu.
Screen Off Lowest power saving mode. The screen
turns off, but the radios and internal
devices stay on. Tap the screen to turn it
back on.
Shutdown Very high power saving mode. The
computer turns off everything. You must
press Power or apply external power to
restart the computer.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 17
About the Screen Backlight
The computer has an ambient light sensor that automatically adjusts
the brightness of the screen backlight to ensure that the screen is
readable, while conserving power. By default, the screen turns off when
there is no activity on the computer. To resume activity, press a key or
tap the screen.
You can configure the brightness and the timeout of the screen
backlight.
Configure the Screen Backlight Timeout
Use the Start menu to configure the timeout for the screen backlight.
The Power option settings shown below suspend the device after a
specific amount of time. To actually turn off the screen, go to Start >
Settings > System > Intermec Settings > Device Settings > Power
Management > Battery Power > Screen turns off after.
1 Tap Start > Settings > Power.
2 Tap Advanced on the horizontal scroll bar.
3 Select the screen power off settings that you want the computer to
use when it is on battery power or external power.
4 Tap OK.
Chapter 1 — About the Computer Features
18 CK3R and CK3X Mobile Computer User Manual
Configure the Screen Backlight Brightness
Use Intermec Settings to configure the brightness of the screen
backlight.
1 Tap Start > Settings > System > Intermec Settings.
2 Tap Device Settings > Backlight > Display.
3 Select how bright you want the backlight to be in normal, low, and
bright light conditions.
4 Tap OK and exit Intermec Settings.
About the Audio Features
Your mobile computer has a speaker, a microphone (CK3X only), and
several software tools for configuring the volume of sounds.
Adjust the Speaker Volume
The computer volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner.
1 Tap the Title bar at the top of the screen.
2 Tap the Volume icon .
3 Use your stylus to adjust the volume slider.
4 Tap OK.
About the Push-to-Talk Feature
You can use the Push-to-Talk (PTT) feature on the CK3X to:
record audio on your computer.
use your computer as a two-way radio.
Record Audio
Use the Push-to-Talk (PTT) key to record audio on your computer.
1 If your computer is in suspend mode, press the PTT key to turn on
the computer.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 19
2 Press the PTT key to start the Notes application in audio note
mode, and then tap the Record button to start recording.
Or, press and hold the PTT key to start the Notes application in
audio note mode and start recording.
3 To stop recording, release the PTT key.
Use the Computer as a Two-Way Radio
Use the Push To Talk (PTT) feature with an audio application, such as
iTalkie™, to communicate with other computers over the 802.11 radio
network. For more information about the iTalkie application, go to
www.tabletmedia.com/iTalkie.html.
After you install an audio application, press and hold the PTT key
to talk to another computer.
How to Read Bar Codes
The computer has an internal imager that can read 1D and 2D bar
code symbologies, composite symbologies, and postal codes:
The CK3R computer has an EA31 area imager.
The CK3X computer has either an EA30 area imager or an EX25
near-far range area imager.
You can also connect the computer to these external scanners:
Cordless scanners, such as the SF51, SG20, and SR61, using
Bluetooth communications
Tethered scanners, such as the SG10, SG20, SR30, and the SR61,
using a CK3 RS-232 adapter (Model AA21)
Read Bar Codes with the Imager
All of the imagers have an aiming beam to help you correctly frame bar
codes and they support omni-directional (360°) scanning.
Before you start reading bar codes, use Intermec Settings to:
enable only the bar code symbologies that you need.
choose the predefined imager mode that best suits your
environment.
Chapter 1 — About the Computer Features
20 CK3R and CK3X Mobile Computer User Manual
1 Point the imager window at the bar code and hold the computer
steady a few inches from the label.
2 Press the Scan button or pull the scan handle trigger. The
illumination beam, laser pointer, or frame appear.
For near or close-in scanning distances of 30 cm (11.8 in) or less,
use the laser pointer as a guide and aim slightly to the right of the
center of the bar code. Make sure the illumination beam covers the
bar code you are trying to decode.
For standard and long range scanning distances of 30 cm (11.8 in)
or more, use the laser pointer as a guide and aim toward the middle
of the bar code. Make sure that the illumination beam covers the
bar code you are trying to decode.
Predefined Mode For Scanning
1D Only 1D labels.
1D and 2D Standard (Default) All types of bar code labels.
1D and 2D Bright Environment In high ambient light, such as outdoors
in sunshine.
1D and 2D Reflective Surface Glossy Labels.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 21
When the imager successfully reads a bar code label, you hear a
high beep, and the Good Read LED turns on briefly.
3 Release the Scan button or trigger.
Connect a Bluetooth Scanner
You can connect the computer to an Intermec Bluetooth scanner, such
as the SF51, SG20, or SR61. Make sure that the Bluetooth radio in the
computer is turned on before you try to connect to a scanner.
1 Tap Start > Settings > System > Wireless Scanning.
2 Tap Add Device.
3 Select Quick Connect, Search, or Manual. Follow the
instructions on the screen to add a wireless scanner.
Chapter 1 — About the Computer Features
22 CK3R and CK3X Mobile Computer User Manual
Connect a Tethered Scanner
To connect a tethered scanner to your computer, use a CK3 RS-232
Adapter (Model AA21) and scanner RS-232 interface cable. For more
information, contact your local Intermec representative.
1 Connect the CK3 RS-232 adapter to the tethered scanner using the
scanner RS-232 interface cable.
2 Connect the adapter to the CK3. For help, see the CK3 Series
RS-232 Snap-On Adapter (AA21) Instructions.
3 Tap Start > Settings > System > Intermec Settings > Data
Collection > Tethered Scanner to configure the settings for the
tethered scanner.
Insert a microSD Card
Insert a micro Secure Digital (SD) card to increase file storage and
install software. The mobile computer supports microSD cards that
hold up to 32 GB of information. The microSD card slot is located in
the battery compartment.
1 Press the Power button to turn off the computer.
2 Remove the handstrap and the battery.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 23
3 Open the card cover door.
4 Slide the microSD card cover towards the OPEN position and lift
the cover.
Chapter 1 — About the Computer Features
24 CK3R and CK3X Mobile Computer User Manual
5 Insert the microSD card.
6 Close the microSD card cover and slide it towards the LOCK
position.
7 Close the card cover.
8 Use the stylus to press the Reset button in the battery
compartment.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 25
9 Install the battery. Press down firmly on the bottom of the battery,
and make sure that the battery release tab is fully engaged.
10 Attach the handstrap.
11 Press the Power button. The computer cold boots.
How to Transfer Files
To transfer files you need to physically connect your mobile computer
to your PC and install either Microsoft ActiveSync (Windows XP or
earlier) or Windows Mobile Device Center (Windows Vista or Windows
7) on your PC. ActiveSync and Windows Mobile Device Center are free
applications available from the Microsoft website at
www.microsoft.com/downloads.
Use one of these accessories to connect your mobile computer to your
PC:
AD20 single dock
USB cable (P/N 236-297-001)
Set Up the Computer as a Mass Storage Device
Use the computer as a mass storage device so you can easily copy files
to and from the mobile computer and your desktop PC.
1 Go to www.datalight.com and download the Reliance Nitro
Windows Driver (RNWD).
2 Connect the mobile computer to your desktop PC using a USB
cable.
3 On the mobile computer, tap Start > Settings > System >
Intermec Settings.
4 Tap Device Settings > USB.
5 From the USB function driver menu, select Mass storage - Flash
File Store and tap OK.
6 Copy files to and from your desktop PC to the mobile computer.
Chapter 1 — About the Computer Features
26 CK3R and CK3X Mobile Computer User Manual
CK3 Options and Accessories
You can use these accessories (sold and ordered separately) with the
CK3. To order accessories, contact your local Intermec sales
representative.
CK3 Options and Accessories
Accessory Description
Battery (AB17, AB18,
1001AB01, 1001AB02)
The AB17 standard battery, the AB18
extended battery, and the
1001AB01/1001AB02 smart battery,
provide main power to the CK3.
Quad Charger (AC20) The AC20 quad charger charges up to four
AB17 or AB18 batteries at one time.
Single Dock (AD20) The AD20 single dock powers your CK3
Mobile Computer and charges a spare
battery (AB17 or AB18) separately. The
single dock also provides client and host
USB connectivity.
Ethernet Multidock (AD21) The AD21 Ethernet multidock provides
Ethernet connectivity and power to up to
four CK3 computers at one time.
Charge-Only Multidock
(AD22)
The AD22 charge-only multidock charges
up to four CK3 computers at one time.
Vehicle Dock (AV10) Use the AV10 vehicle dock to hold and
charge your CK3 while you are using it on a
vehicle.
Vehicle Battery Adapter (AE33) Use the AE33 vehicle battery adapter to
provide power to your CK3 from your
vehicle. To use the vehicle battery adapter,
you also need the AA23 power adapter.
FlexDock battery cup
1002UC02 with the DX2 or
DX4
Use the DX2 or DX4 FlexDock with battery
cup 1002UC02 to charge any of the
supported CK3 batteries.
RS-232 Snap-On Adapter
(AA21)
Use the RS-232 adapter to connect RS-232
devices to your CK3.
Power Snap-On Adapter (AA23) Use the power adapter to provide power to
your CK3 from an external power supply.
Chapter 1 — About the Computer Features
CK3R and CK3X Mobile Computer User Manual 27
Scan Handle The scan handle provides you with an
alternate way to hold the CK3 and scan bar
code labels using a convenient scanning
trigger.
Vehicle Holder Use the vehicle holder to store your CK3
when you are not using it.
Holster The holster provides you with a convenient
way to carry your CK3 when you are not
using it. There are holsters for a CK3 with a
handle or without a handle.
IP30 and SR61 Battery Pack
Adapter
The IP30 and SR61 battery pack adapter
lets you charge an AB3 battery using the
CK3 quad charger (AC20) or CK3 single
dock (AD20).
CK3 With IP30 Vehicle Holder If you attached an IP30 to your CK3, you
can use the vehicle holder to store your CK3
when you are not using it.
Universal Wall Mount Charger
Kit
Provides interchangeable country plugs to
connect power to the computer for
charging. Includes the USB charging cable
(P/N 236-297-001).
Protective Boot A rubber boot to protects the computer
from damage.
Ethernet Adapter Model
1004UA01 (need the AD20)
Use the Ethernet adapter model 1004UA01
with the AD20 single dock to provide an
Ethernet connection for the computer.
Modem Adapter Model
1004UA02 (need the AD20)
Use the modem adapter model 1004UA02
with the AD20 single dock to provide a
modem connection for the computer.
USB Charging Cable (P/N
236-297-001)
Use the USB charging cable to connect your
computer to the desktop using ActiveSync
or to directly charge the computer.
CK3 Options and Accessories (Continued)
Accessory Description
Chapter 1 — About the Computer Features
28 CK3R and CK3X Mobile Computer User Manual
29
2
About the User Interface and Intermec
Applications
Use this chapter to learn about the Windows Embedded
Handheld user interface and how to interact with the screen.
You can also use this chapter to learn about the Intermec
applications on your computer, as well as additional
applications you can download.
Chapter 2 — About the User Interface and Intermec Applications
30 CK3R and CK3X Mobile Comptuer User Manual
About the User Interface
The Windows Embedded Handheld 6.5 operating system provides a
touch-friendly and easy to navigate user interface.
About the Home Screen
When you turn on your mobile computer, the Home screen is the first
screen that appears after language provisioning is complete.
The Windows Embedded Handheld 6.5 Home Screen
Home Screen Navigation Bars
Callout Navigation Bar Description
1 Title bar Use the Title bar icons to view the current
status of information such as signal strength
and battery power remaining.
Chapter 2 — About the User Interface and Intermec Applications
CK3R and CK3X Mobile Comptuer User Manual 31
The Clock & Alarms screen shows how the horizontal scroll bar
appears when you open an application.
Clock & Alarms Screen with Horizontal Scroll Bar
2 Horizontal scroll bar A horizontal scroll bar appears when you tap
the Title bar. The horizontal scroll bar makes
it easy to access the applications associated
with the Tile bar icons. The horizontal scroll
bar also contains a magnifier which improves
the touch experience by making parts of the
screen large enough to tap with your finger.
The horizontal scroll bar also replaces tabs
within Windows screens and allows for easier
navigation.
3 Tile bar Use the Tile bar to access the Start menu,
navigate within applications, and open the
SIP.
Home Screen Navigation Bars (Continued)
Callout Navigation Bar Description
Chapter 2 — About the User Interface and Intermec Applications
32 CK3R and CK3X Mobile Comptuer User Manual
About Screen Gestures
The Windows Embedded Handheld 6.5 interface supports the use of
gestures with the finger or stylus to move around the screen.
Title Bar Status Icons
Tappable icons on the Title bar immediately show you the status of
your network, the volume, the battery, and the time.
Screen Gestures
Gesture Description
Tap Represents the left click of a mouse.
Double-tap Represents the left double-click of a mouse.
Hold Represents the right click of a mouse when you press and
hold on the screen and a context menu appears.
Flick Initiates scrolling in the direction (horizontal or vertical) the
finger or stylus moves across the screen.
Pan Press and hold on the screen and then drag in any direction.
Title Bar Status Icons
Icon Description
You have a new notification.
You have a new text message.
You have a new email message.
You have a new instant message.
An alarm is set.
(CK3X) Microphone is on.
Internet call is in progress.
Bluetooth is on.
Chapter 2 — About the User Interface and Intermec Applications
CK3R and CK3X Mobile Comptuer User Manual 33
Bluetooth headset is detected.
ActiveSync connection is established.
ActiveSync synchronization is in progress.
There is a problem with the ActiveSync synchronization.
Connected to a Wi-Fi network.
Connected to a Wi-Fi network, and other networks are
detected.
Wi-Fi synchronization is in progress.
Other Wi-Fi networks are detected.
Information about a new Wi-Fi network is available.
Wi-Fi is on, but not connected to a network, and other
networks are detected.
Wi-Fi is on, but not connected to a network, and no networks
are detected.
A network connection is active.
A network connection is inactive.
The volume is on.
The volume is off.
The battery has full charge.
The battery has a high charge.
The battery has a medium charge.
The battery has a low charge.
Title Bar Status Icons (Continued)
Icon Description
Chapter 2 — About the User Interface and Intermec Applications
34 CK3R and CK3X Mobile Comptuer User Manual
Calibrate the Screen
If the touch screen does not respond when you tap it with the stylus,
you may need to align the screen using the stylus.
1 Tap Start > Settings > Systems > Screen.
2 Tap Align Screen and follow the instructions to align the screen.
3 Tap OK.
About Intermec Applications
Intermec provides many useful applications to help you configure,
troubleshoot, and connect your computer to other devices and
networks. You can also download additional applications from the
Intermec website to help you use all of the features of your computer.
The battery has a very low charge.
The computer is attached to external power and the battery is
charging.
No battery is installed in the computer.
Title Bar Status Icons (Continued)
Icon Description
Chapter 2 — About the User Interface and Intermec Applications
CK3R and CK3X Mobile Comptuer User Manual 35
Intermec Applications on the Computer
Intermec applications help you configure, troubleshoot, and connect
your computer to other devices and networks.
Intermec Applications Available on the Mobile Computer
Icon Application Description
Bluetooth Audio Use the Bluetooth Audio application to
connect to a Bluetooth headset or hands-free
device.
CloneNGo Use CloneNGo to configure basic device
settings on multiple client computers from
one master computer. For more information,
see the
CloneNGo User Guide.
Intermec Settings Use Intermec Settings to configure your
computer. You can use Intermec Settings to
individually configure a computer or you can
use it through SmartSystems to configure all
of your computers.
ISpyWiFi Use ISpyWiFi to check your 802.11 status and
diagnose issues with the connection.
Profile Settings Use Profile Settings to easily configure the
computer for a specific use. You can choose
predefined values for the Power and
Scanning.
ScanDiagnostic Use the ScanDiagnostic application to
troubleshoot problems with the internal or
external scanner.
Sensor Calibration Use the Sensor Calibration application to
calibrate the accelerometer.
Wireless Center Use the Wireless Center to turn radios (Wi-Fi,
Bluetooth) on and off and configure settings
for each radio.
Wireless Printing Use the Wireless Printing application to
connect to a Bluetooth printer.
Chapter 2 — About the User Interface and Intermec Applications
36 CK3R and CK3X Mobile Comptuer User Manual
Downloadable Intermec Applications for the Computer
You can download Intermec applications to extend the capabilities of
the computer. You may need to purchase an Intermec license to run
some applications. To find an application, go to www.intermec.com
> Support > Downloads.
About Features Demo
Intermec Features Demo provides a simple way to explore the key
features of your mobile computer. Features Demo applications
demonstrate scanning, document imaging, image capture, and
printing functionality. Many of the applications that are part of
Features Demo also have separate full-featured versions that you can
download and license for your computer. For more information on
Features Demo, see Intermec Features Demo User Guide.
About Intermec Browser
Intermec Browser is a web browser designed for Intermec computers
and is compatible with Microsoft® Internet Explorer® 6 (IE6) and
Pocket Internet Explorer (PIE). This locked-down application
deliberately limits normal web browser functionality. For example,
users cannot exit the program, type URLs, or use the Back button. You
can configure Intermec Browser for your specific application
requirements and you can design your own web pages.
You can download and use Intermec Browser for free for a 60-day
evaluation period. After the evaluation period expires, you need to
purchase a license. For more information on Intermec Browser, see the
Intermec Browser User Manual.
Wireless Readers Use the Wireless Readers application to
connect the computer to the IP30 RFID
reader.
Wireless Scanning Use the Wireless Scanning application to
connect to a Bluetooth scanner.
Intermec Applications Available on the Mobile Computer (Continued)
Icon Application Description
Chapter 2 — About the User Interface and Intermec Applications
CK3R and CK3X Mobile Comptuer User Manual 37
About Intermec HTML5 Browser
Intermec HTML5 Browser provides a free open-platform application
environment for Intermec computers. You can now run the same
cross-platform web applications on an Intermec computer that you
can run on iOS and Android devices. Intermec HTML5 Browser also
lets you run applications while the computer is connected to the web
or while it is offline. For more information on the HTML5 Browser, see
the Intermec HTML5 Browser User Guide
About Intermec Launcher
Intermec Launcher is a Microsoft Windows application, designed for
Intermec mobile computers, that provides a platform from which
other applications may be launched while attempting to provide a
locked-down environment. You can configure Intermec Launcher for
your specific application requirements. You can download and use
Intermec Launcher for a 60-day evaluation period. After the evaluation
period expires, you will need to purchase a license. For more
information on Intermec Launcher, see the Intermec Launcher
Version 2.00 User Guide.
About Intermec Terminal Emulator
Intermec Terminal Emulator (ITE) is Intermec’s popular terminal
emulation client designed for enterprise-level data collection. In a
single client, ITE supports multiple emulation protocols. Its features
include session persistence, remote management and configuration,
and multiple security options. ITE provides a consistent user interface
and a common menu structure (Intermec Settings), which simplifies
the use and management of applications running on Intermec mobile
computers.
You can download and use ITE for free for a 60-day demo period.
During the demo period, a demo mode message box appears each time
you launch ITE. Press Enter to close the message box. When the demo
period expires, you need to purchase a license. For more information
on ITE, see the Intermec Terminal Emulator (ITE) User Guide.
Chapter 2 — About the User Interface and Intermec Applications
38 CK3R and CK3X Mobile Comptuer User Manual
About SmartSystems
Intermec SmartSystems™ is an easy-to-use centralized software
platform. With SmartSystems, IT Administrators and Integrators can
perform hands-free provisioning and deploy and manage Intermec
devices.
SmartSystems provides a consistent way to manage Intermec devices
located on-site or remotely to maximize IT resources and lower the
total cost of ownership for Intermec data collection equipment.
SmartSystems Foundation can be downloaded at no charge from the
Intermec website. For more information, visit
www.intermec.com/SmartSystems.
39
3
Configure the Computer
Use this chapter to learn about the available methods for
configuring your computer and how to use Intermec Settings.
You can also use this chapter to learn how to configure
network communications and wireless security.
Chapter 3 — Configure the Computer
40 CK3R and CK3X Mobile Comptuer User Manual
How to Configure the Computer
You can configure many parameters on the computer such as the bar
code symbologies it decodes or the network settings. The values you
set for these parameters determine how the computer operates.
There are several ways to configure the computer:
Directly on the computer. You can use Intermec Settings directly
on the computer to change only the settings on that computer.
Remotely using Intermec SmartSystems. With SmartSystems, you
can remotely configure all of your mobile computers as well as
other SmartSystems-enabled Intermec devices and peripherals.
Using a third-party device management product that supports the
computer and Intermec Settings, such as Soti MobiControl or
Wavelink Avalanche.
Using configuration bundles that you create with SmartSystems.
About Intermec Settings on the Computer
Use Intermec Settings to configure parameters for Intermec
applications on the computer, as well as some device-specific
parameters like volume. You can configure parameters for important
functions like data collection and communications. You can also
password protect Intermec Settings to prevent users from making
changes to the configuration settings.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 41
Start Intermec Settings
Use Intermec Settings to configure parameters for Intermec
applications and some device-specific parameters. Intermec Settings is
located on the System screen.
Tap Start > Settings > System > Intermec Settings. The Intermec
Settings Main Menu appears.
About the Structure of Intermec Settings
Use the following tables to help find the parameters in Intermec
Settings that you want to configure. Each table contains the
parameters for one of the Intermec Settings Main Menu options.
Most parameters are saved as soon as you tap OK. Some settings, such
as Security Choice, require you to reboot the computer for the changes
to take effect.
Chapter 3 — Configure the Computer
42 CK3R and CK3X Mobile Comptuer User Manual
Data Collection Menu
Data Collection Options Parameters You Can Configure
Internal Scanner
Enable Scanner Port
Symbologies
Scanner Settings
Imager Settings
Decode Security
Dock Tethered Scanner
Tethered-Configure on Connect
Enable Scanner Port
Enable Scanner Auto-detect
Symbologies
Scanner Settings
Scanner Port Settings
Imager Settings
Decode Security
Bluetooth Scanner
BT-Configure on Connect
Communications Menu
Communications Options Parameters You Can Configure
Device Name Device Name
802.11 Radio
Radio Enabled
Security Choice
Security Settings (Funk or Microsoft)
IP Settings
Certificates
Radio Measurement
Radio Bands (CK3X only)
Allow Security Changes
Ethernet Adapter IP Settings
Bluetooth Bluetooth Settings
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 43
Device Settings
Device Settings Options Parameters You Can Configure
Backlight Display and Keypad Settings
Date and Time Date and Time Settings
Good Read
Internal Scanner
Tethered Scanner
Bluetooth Scanner
RFID Scanner
IDL Runtime Versions Read-only
Keypad Button Remapping
Power Management
Power Button
Battery Power
External Power
Device Off Sensor (CK3X only)
Profile Settings Application Whether these parameter options appear
in Profile Settings:
Power
Scanning
Screen
Screen Rotation
Screen Rotation Sensor (CK3X only)
Security Enables or disables ActiveSync, the SD
card, A USB external drive, and image
capture.
Sounds
Beeper and Voice
Headset Beeper
Screen Taps
Key Clicks
System Component Versions Read-only
USB USB Function Driver
Printers Menu
Printer Options Parameters You Can Configure
Printer (connected through
Bluetooth)
Printer Settings
Chapter 3 — Configure the Computer
44 CK3R and CK3X Mobile Comptuer User Manual
Note: The Printers menu displays settings for Bluetooth connected
printers. The settings that appear in the menu are dependent on the
printer that is paired with the device. The printer needs to be using the
Wireless Printing application.
Core Messaging Service Menu
Core Messaging Service Options Parameters You Can Configure
Server IP Read-only
Associated Server IP Associated Server IP
Broadcast Name Broadcast name
Port Read-only
Keep Alive Ping Interval Keep Alive Ping Interval
SmartSystems Information Menu
SmartSystems Information Options Parameters You Can Configure
Identity Identity Information (hardware
version, firmware version, OS version,
and so on) (Read-only)
Administrator Administrator Settings (name, phone,
and email)
Location Location Settings (country, state, city,
campus, and detail)
Information Device Notes (Read-only)
Device Monitor Menu
Device Monitor Options Parameters You Can Configure
Device Health Controls
Enable Health Data Collection
Enable Device Health Application
Enable Blue Light (LED)
Set Rule File Location
Collect Abuse History
Set Data Refresh Periods
Device Health Screen Captures
Directory
Screen Captures Allowed
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 45
Disabled Executables Read-only
Device Wipe
Enable Wipe
Interval
License Manager Menu
License Manager Options Parameters You Can Configure
About Read-only
License Vault Read-only
Virtual Wedge Menu
Virtual Wedge Options Parameters You Can Configure
Enable Virtual Wedge Enable Virtual Wedge
Virtual Wedge Method Virtual Wedge Method (Adapt to
application, character mode, or block
mode)
Bar Code Scanner Wedge
Bar Code Scanner Grid
Label Encoding (Code page)
Magstripe Reader Wedge Magstripe Reader Grid
RFID Reader Wedge
Read Command
User-Defined Read Command
Date
Time
Tag Separator
User-Defined Tag Separator
End of Message
User-Defined End of Message
RFID Reader Grid
Device Monitor Menu (Continued)
Device Monitor Options Parameters You Can Configure
Chapter 3 — Configure the Computer
46 CK3R and CK3X Mobile Comptuer User Manual
How to Navigate in Intermec Settings
You can easily navigate through the screens in Intermec Settings to
find the parameters you need to configure:
Tap inside a text field to be able to enter text into it.
Tap a field once to select it.
If you see a ... next to a menu item, there is only one more screen
available. Tap the menu item to access this screen.
If you see a > next to a menu item, there are more screens available
in the next level. Tap the menu item to access these screens.
Use the up and down arrow keys to move up and down the menu.
To move back a level in the menu, tap Back or Cancel on the Tile
bar.
To exit Intermec Settings, tap Menu > Exit or OK.
Enable Intermec Settings Password
You can protect Intermec Settings from other users by enabling a
password.
1 Start Intermec Settings.
2 Tap Menu > Enter Password.
3 Select the Enable password checkbox.
Location Services Menu
Location Services Options Parameters You Can Configure
Server
Port
Enable Server
Virtual GPS Virtual GPS Settings
RFID Menu
RFID Options Parameters You Can Configure
Enable RFID Service
Enable RFID Service
Application Connection
Reader 1
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 47
4 Type your password in the Enter: text box.
5 Retype your password in the Confirm: text box.
6 (Optional) Select the Use password to protect CAB Installation
if you want to restrict the installation of .cab files.
7 Tap OK.
Restore Default Settings
The easiest way to restore default settings on your computer is to use
Intermec Settings. You can restore all default settings on your
computer or restore default settings for a specific menu item in
Intermec Settings.
1 Start Intermec Settings.
2 Restore the default settings:
To restore all default settings, tap Menu > Restore all
Defaults.
To restore default settings for one menu item, navigate to the
menu and tap Menu > Restore Menu Defaults.
3 When prompted, tap Yes to restore the default settings.
If you are prompted to refresh the computer, tap Yes.
Note: When you restore default settings, only the settings for visible
menu items are restored. The settings for hidden menu items are not
affected.
Chapter 3 — Configure the Computer
48 CK3R and CK3X Mobile Comptuer User Manual
Configure the Computer Remotely with
SmartSystems
You can use Intermec Settings from a SmartSystems console to
remotely configure all the Intermec computers. For help using
Intermec Settings, click Help > Contents. For information on all the
parameters in Intermec Settings, see the Intermec Settings
Command Reference Manual.
1 In the SmartSystems console, select a computer and then
right-click on it. A list appears.
2 Select Start Intermec Settings.
3 Configure the settings you want to change. As you select
parameters, help for each parameter appears in the upper right
pane.
4 When you are done making changes, select File > Save Settings.
About Network Communications
You can use the mobile computer in your wireless or wired data
collection network. You can connect your computer using:
802.11 radio communications.
Ethernet communications.
Bluetooth communications.
USB and serial communications.
Configure 802.11 Radio Communications
The CK3R has an 802.11b/g/n radio and the CK3X has an
801.11a/b/g/n radio to transfer data using wireless communications.
Before you configure radio communications, you need to have your
wireless network set up including your access points.
Caution: Make sure all components with antennas are at least 30
cm (1 ft) apart when power is applied. Failure to comply could
result in equipment damage.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 49
By default, the 802.11 radio is disabled. Use the following procedure to
enable the Wi-Fi radio using Intermec Settings.
1 Tap Start > Settings > System > Intermec Settings.
2 From the Intermec Settings main menu, tap Communications >
802.11 Radio > Radio Enabled.
3 Select the Radio Enabled check box and tap OK. By default, the
computer uses Funk security and enables DHCP.
4 Use Intermec Settings to configure the parameters you need to use
for communications with your network.
5 Configure 802.11 security.
About Bluetooth Communications
The CK3 is Bluetooth-enabled, which lets you connect to other
Bluetooth devices such as:
scanners.
printers.
audio devices.
wireless readers.
You need to turn on the Bluetooth radio before you can discover and
connect to Bluetooth devices. By default, the radio is turned off.
The Bluetooth radio maintains its current state through a warm or
cold boot and maintains virtual COM ports. If you clean boot the CK3,
you must recreate pairings to devices.
You can also access Bluetooth settings using Intermec Settings.
Chapter 3 — Configure the Computer
50 CK3R and CK3X Mobile Comptuer User Manual
Turn On the Bluetooth Radio
You need to turn on the Bluetooth radio in the CK3 before you can
discover and connect to Bluetooth devices. By default the radio is
turned off.
1 Tap Start > Settings > Bluetooth > Mode tab.
2 Tap Turn on Bluetooth.
3 (Optional) If you want this CK3 to be visible to other Bluetooth
devices, tap Make this device visible to other devices.
4 Tap OK.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 51
Connect a Bluetooth Scanner
You can connect the computer to an Intermec Bluetooth scanner, such
as the SF51, SG20, or SR61. Make sure that the Bluetooth radio in the
computer is turned on before you try to connect to a scanner.
1 Tap Start > Settings > System > Wireless Scanning.
2 Tap Add Device.
3 Select Quick Connect, Search, or Manual. Follow the
instructions on the screen to add a wireless scanner.
Create a Configuration Bar Code with EasySet
To connect a Blueooth scanner to the computer, you can use the
computer to read a configuration bar code for the scanner. You create
the bar code using Intermec EasySet.
1 Go to the Intermec website at www.intermec.com.
2 Click the Products tab.
Note: To create the configuration bar code, you need the computer
Bluetooth address. The address is on the labels located on the outside
of the conputer shipping box, and on the packet of information that
ships with the computer.
Chapter 3 — Configure the Computer
52 CK3R and CK3X Mobile Comptuer User Manual
3 On the Products page, click Computers > Handheld Computers
> CK3 > the Downloads tab > Easyset ver. 5.x.x.x.
4 Follow the instructions to download and install EasySet.
5 Open EasySet and select Interface > Bluetooth >
Connect/disconnect > Compose BT address. The Bluetooth -
Connect/disconnect - Compose BT address screen appears.
6 Enter the BT address listed on the labels that shipped with your
computer.
7 Click OK.
Connect to a Bluetooth Printer
You can connect the computer to a Bluetooth printer and use the
computer to wirelessly print to the printer. Make sure that the
Bluetooth radio in the computer is turned on before you try to connect
to an Intermec Bluetooth printer, such as the PB21, PB50, or PR3. To
configure your computer for printing wirelessly using Bluetooth, you
need to:
create an application that opens the wireless printing COM port on
the computer. For help, see the Bluetooth Resource Kit, which is
part of the Intermec Developer Library (IDL), available from the
Intermec website at www.intermec.com/idl.
select the current Bluetooth printer on the computer. For help, see
the next procedure.
Note: You can also print wirelessly using Microsoft APIs with
Bluetooth extensions for Winsock and Bluetooth virtual COM ports.
For help, see the Bluetooth Resource Kit documentation.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 53
1 Tap Start > Settings > System > Wireless Printing.
2 Tap Search to find a printer, or tap Manual to enter a device
address. Follow the onscreen instructions to select the current
Bluetooth printer.
3 (Optional) Tap Print Test Page. The printer prints out a test page.
Chapter 3 — Configure the Computer
54 CK3R and CK3X Mobile Comptuer User Manual
Connect a Bluetooth Audio Device
Use the Bluetooth Audio applet to discover, activate, and connect to
Bluetooth audio devices such as a headset.
1 Select Start > Settings > System > Bluetooth Audio. The
Bluetooth Audio screen appears.
2 Follow the onscreen instructions to discover and connect to a
Bluetooth audio device.
Note: If a wired audio device such as a headset is already connected to
the computer, Bluetooth audio receives priority when a Bluetooth
audio device is connected.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 55
Connect to a Wireless Reader
You can connect the computer to a Bluetooth RFID reader, such as the
IP30. Use Intermec Settings to configure or view information on your
connected RFID readers.
1 Tap Start > Settings > System > Wireless Readers.
2 Tap Add Reader.
3 Select Search or Manual. Follow the onscreen instructions to add
a wireless reader.
Chapter 3 — Configure the Computer
56 CK3R and CK3X Mobile Comptuer User Manual
About Serial and USB Communications
You can use these accessories to transmit data to and receive data from
another device through serial or USB communications:
AD20 single dock
AV10 vehicle dock
AA21 RS-232 adapter
For information on these accessories, contact your local Intermec
representative.
About Wireless Security
The computer provides these security solutions for your wireless
network:
Wi-Fi Protected Access 2 (WPA2™)
Wi-Fi Protected Access (WPA)
802.1x
LEAP (Funk security only)
WEP
You use either Funk or Microsoft security to implement your wireless
security solution. Intermec recommends WPA2 security with PSK
(Personal) or 802.1x (Enterprise) key management.
Before you set security, you need to enable the radio, set the date, and
set the SSID on your computer. To use 802.1x security, you need to
load a root certificate on your computer. To use transport layer
security (TLS) with WPA or 802.1x security, you also need to load a
user certificate.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 57
Load a Certificate
To use transport layer security (TLS) with WPA or 802.1x security, you
need a unique client certificate on the computer and a trusted root
certificate authority (CA) certificate.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Certificates.
3 Tap Import Certificates.
4 To import a certificate chain:
a Tap the Import PFX tab.
b Next to the Select pfx to import field, tap <<<.
c Find and select the root certificate.
d If necessary, enter the Password of pfx.
e Tap Import Certificate.
5 To import user and root certificates from a Microsoft ISD server:
a Tap Web Enrollment.
b To log on to the server, enter the User, Password, and Server
(IP Address).
c Tap OK.
Chapter 3 — Configure the Computer
58 CK3R and CK3X Mobile Comptuer User Manual
d When you are prompted to load the root certificate, tap OK.
e When the message box appears to let you know the certificate
has been added, tap OK.
How to Make Your Security Choice
The computer supports Funk and Microsoft® security. Your security
choice depends on your network security needs:
Choose Funk security if you use the computer in a static
environment that requires a high level of security. Funk security
provides CCX v4.0 compliance, support for LEAP and TTLS, and
configuration for up to four profiles. Funk security is the default
security setting on the computer.
Choose Microsoft security if you primarily use the computer to
connect to Wi-Fi hotspots.
Select a Funk Security Profile
You can define up to four profiles for Funk security. Different profiles
let your computer communicate in different networks without having
to change all your security settings. For example, you may want to set
up one profile for the manufacturing floor and one for the warehouse.
By default, the active profile is Profile 1.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Tap a profile to expand it.
4 (Optional) In the Profile Label text box, enter a meaningful name
for your profile.
5 Configure your security settings. For help, see the next sections.
6 Repeat Steps 3 through 5 for each profile you want to define.
Note: Your security choice does not depend on your authentication
server. For example, if you use Microsoft Active Directory® to issue
certificates, you can still choose Funk security.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 59
7 To set the active profile, tap Active Profile and select a profile from
the list.
8 Save your settings.
Configure WPA or WPA2 Enterprise (802.1x) Security
with Funk Security
Before you set WPA-802.1x or WPA2-802.1x security with Funk, you
need to configure your authentication server and authenticators. To
use TLS protocol, you also need to load a user and root certificate. On
your computer, you need to enable the radio and set the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 8021x, select TTLS, PEAP, EAP-FAST, or TLS.
7 If you selected TTLS, PEAP, or EAP-FAST:
a For Prompt for Credentials, select Enter credentials now.
b Enter a User Name and User Password.
8 If you selected TLS, enter a User Name and Subject Name.
9 For Validate Server Certificate, select Yes.
10 Tap OK.
Configure WPA or WPA2 Personal (PSK) Security with
Funk Security
Before you set WPA or WPA2 Personal (PSK) security, you need to
know the pre-shared key for your access point or passphrase for your
authenticator. On your computer, you need to enable the radio and set
the date.
1 Start Intermec Settings.
Chapter 3 — Configure the Computer
60 CK3R and CK3X Mobile Comptuer User Manual
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 8021x, select None.
7 For Pre-Shared Key, enter the pre-shared key or passphrase:
Enter the pre-shared key (0x followed by 32 hexadecimal pairs)
for your access point.
Enter the passphrase (8 to 63 ASCII characters) for your
authenticator. The computer internally converts the passphrase
to a pre-shared key.
8 Tap OK.
Configure 802.1x Security with Funk Security
Before you set 802.1x-WEP security with Funk security, you need to
enable the radio on your computer and set the date. To use TLS
protocol, you also need to load a user and root certificate. Intermec
recommends that you use WPA2-802.1x instead of 802.1x-WEP if
possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 For 8021x, select TTLS, PEAP, or TLS.
8 If you selected TTLS or PEAP:
a For Prompt for Credentials, select Enter credentials now.
b Enter a User Name and a User Password.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 61
9 If you selected TLS, enter a User Name and Subject Name.
10 For Validate Server Certificate, select Yes.
11 Tap OK.
Configure LEAP Security with Funk Security
Before you set LEAP security, you need to enable the radio and set the
date on your computer.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select Open, WPA, WPA2, or Network EAP.
The default encryption is TKIP for WPA, AES for WPA2, and
WEP for Open or Network EAP.
6 For Prompt for Credentials, select Enter credentials now.
7 Type a User Name and User Password.
8 Save your settings.
Configure Static WEP Security with Funk Security
Before you set static WEP security with Funk security, you need to
enable the radio on your computer and set the date. Intermec
recommends that you use WPA2-PSK instead of WEP if possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 For 8021x, select None.
Chapter 3 — Configure the Computer
62 CK3R and CK3X Mobile Comptuer User Manual
8 Enter an ASCII key or hex key value for each key you want to use
(Key 1 through Key 4):
For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x
followed by 5 hexadecimal pairs.
For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or
0x followed by 13 hexadecimal pairs.
9 Select the Transmit key you want to use to transmit data.
10 Tap OK.
Use Open (No Security) Associations with Funk
Security
To create an open network, you can set no security with Funk security.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select the active Funk security profile.
4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 Tap OK.
Select Microsoft as Your Security Choice
The default security setting is Funk. If you want to use Microsoft
Wireless Zero Configuration (WZC) security, you need to select it as
your security choice.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Security Choice.
3 Select Microsoft Security.
4 Tap Yes to save your settings and reboot the computer.
The computer reboots and starts with Microsoft Security as the
Security Choice.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 63
Configure WPA or WPA2 Enterprise (802.1x) Security
with Microsoft Security
Before you set WPA-802.1x or WPA2-802.1x security with Microsoft,
you need to configure your authentication server and authenticators.
To use TLS protocol, you also need to load a user and root certificate.
On your computer, you need to enable the radio and set the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Infrastructure Mode, select Infrastructure.
5 For Network Authentication, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 802.1X Authentication, select TLS or PEAP.
7 Select Hidden Network.
8 Tap OK. The User Logon dialog box appears.
9 If you selected PEAP:
a Enter a User Name, Password, and Domain.
b If you want to save the password for future authentication
sessions, select Save Password.
10 If you selected TLS, enter a User Name and Domain.
11 For Network Key Setting, select Automatic.
12 Tap OK.
Configure WPA or WPA2 Personal (PSK) Security with
Microsoft Security
Before you set WPA or WPA2 Personal (PSK) security, you need to need
to know the pre-shared key for your access point or passphrase for
your authenticator. On your computer, you need to enable the radio
and set the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
Chapter 3 — Configure the Computer
64 CK3R and CK3X Mobile Comptuer User Manual
3 Enter the Network name (SSID).
4 For Infrastructure Mode, select Infrastructure.
5 For Association, select WPA-PSK or WPA2-PSK.
The default encryption is TKIP or AES, respectively.
6 For Pre-Shared Key, enter the pre-shared key or passphrase:
Enter the pre-shared key (0x followed by 32 hexadecimal pairs)
for your access point.
Enter the passphrase (8 to 63 ASCII characters) for your
authenticator. The computer internally converts the passphrase
to a pre-shared key.
7 Tap OK.
Configure 802.1x Security with Microsoft Security
Before you set 802.1x-WEP security with Microsoft security, you need
to enable the radio on your computer and set the date. To use TLS
protocol, you also need to load a user and root certificate. Intermec
recommends that you use WPA2-802.1x instead of 802.1x-WEP if
possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Infrastructure Mode, select Infrastructure.
5 For Network Authentication, select Open.
6 For Data Encryption, select WEP.
7 For 802.1X Authentication, select TLS or PEAP.
8 Select Hidden Network.
9 Tap OK. The User Logon dialog box appears.
10 If you selected PEAP:
a Enter a User Name, Password, and Domain.
b If you want to save the password for future authentication
sessions, select Save Password.
Chapter 3 — Configure the Computer
CK3R and CK3X Mobile Comptuer User Manual 65
11 If you selected TLS, enter a User Name and Domain.
12 Tap OK.
Configure Static WEP Security with Microsoft Security
Before you set static WEP security with Microsoft security, you need to
enable the radio on your computer and set the date. Intermec
recommends that you use WPA2-PSK instead of WEP if possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Network Authentication, select Open.
5 For Data Encryption, select WEP.
6 For 802.1X Authentication, select Disabled.
7 For Network Key Value, enter an ASCII key or hex key:
For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x
followed by 5 hexadecimal pairs.
For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or
0x followed by 13 hexadecimal pairs.
8 For Network Key Index, select the key you want to use to transmit
data.
9 Tap OK.
Use Open (No Security) Associations with Microsoft
Security
To create an open network, you can set no security with Microsoft
security.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Network Authentication, select Open.
Chapter 3 — Configure the Computer
66 CK3R and CK3X Mobile Comptuer User Manual
5 For Data Encryption, select Disabled.
6 Tap OK.
67
4
Manage the Computer
Use this chapter to learn how to remotely update, configure,
and monitor your Intermec computers. You will also find
information on installing and developing software
applications as well as how to upgrade the system software.
Chapter 4 — Manage the Computer
68 CK3R and CK3X Mobile Computer User Manual
About Managing the Computer in Your Network
When you have multiple mobile computers and peripherals in your
network, it is essential to have an easy way to manage updates,
configure all the devices, and remotely troubleshoot problems.
Intermec provides two free software solutions for managing your
computers:
CloneNGo is a peer-to-peer license-free way to easily clone settings
from one computer to another.
SmartSystems™ is a device management software platform that
helps you manage your devices.
You can also purchase third-party device management software
through a vendor.
How to Manage the Computer Using CloneNGo
Intermec CloneNGo is a software application that allows you to copy
the settings and parameters from a master computer onto one or more
client computers. Cloning reduces redundancy and error by providing
an efficient and accurate way to copy and transmit settings from a
master computer to one or more client computers through an adhoc
wireless network. For more information on using CloneNGo, see the
CloneNGo User Guide.
How to Manage the Computer Using SmartSystems
Intermec SmartSystems is a software platform that lets you manage all
of your SmartSystems-enabled devices simultaneously from a central
server. From the Intermec website, you can download this application
at no charge. For help, see www.intermec.com/SmartSystems.
The SmartSystems console displays all SmartSystems-enabled devices
and peripherals in your network. Through the console, you can:
drag-and-drop configuration bundles, operating system updates,
and firmware upgrades to multiple computers.
save configuration settings from a single device and deploy those
settings to many devices simultaneously.
remotely change settings on the computer and peripherals.
Chapter 4 — Manage the Computer
CK3R and CK3X Mobile Computer User Manual 69
The SmartSystems console can report on asset locations and battery
status, making it easier to manage your computers.
With a Provisioning license, SmartSystems can automatically push
software, configuration settings, and other files to the computers. The
license also enables ScanNGo, which makes connecting additional
computers to your wireless network as easy as scanning bar codes. To
purchase a Provisioning license, contact your local Intermec
representative.
How to Manage the Computer Using Third-Party Software
You can use third-party software such as Wavelink Avalanche to
centrally manage your Intermec devices. Device management software
enables you to update software, increase security, track your assets,
and troubleshoot devices remotely. You can download the Wavelink
enabler for the mobile computer from the Wavelink website. For more
information, visit the Intermec website and search for Wavelink
Avalanche or visit www.wavelink.com to download the enables.
How to Develop and Install Applications
Use the Intermec Resource Kits to develop applications to run on the
mobile computer. The Resource Kits are a library of C++, .NET, Java,
and web components grouped by functionality that you can use to
create applications for the computer. The Resource Kits are part of the
Intermec Developer Library (IDL), and can be downloaded from the
Intermec website at www.intermec.com/idl.
About Packaging Your Application
After you develop your application, you need to package it for
installation on your mobile computer. For very simple applications,
the executable file may be the only file you need to deploy. Typically,
you will have a set of files to install. Intermec recommends using
cabinet (.cab) files to install more complex applications. The computer
uses standard Windows Mobile .cab files and will install third-party
.cab files.
Chapter 4 — Manage the Computer
70 CK3R and CK3X Mobile Computer User Manual
You can have your .cab file place the application in any of these
memory locations on the computer:
Object store (root directory)
The non-volatile Flash File Store. Applications and data in the
Flash File Store will persist through a clean boot. The Flash File
Store is erased if you reflash the operating system image.
The optional microSD card. Depending on available disk space,
you may want to consider installing your application files on the
microSD card. Using a card creates the Storage Card folder on the
computer.
Files copied to any of these locations are safe when you cold boot the
computer if the Autouser.dat file has been edited correctly. All .cab files
in each CABFILES folder are automatically extracted after a cold boot.
For more information about AutoRun, see the Intermec Developer
Library Resource Kit Developer Guide.
Install Applications Using SmartSystems
You can use the SmartSystems console to drag-and-drop Intermec
applications onto your mobile computer. The console is part of
SmartSystems.
1 Download your application file from the Intermec website and
unzip it on your desktop PC.
2 Double-click the application file to install it. The application file
should appear in the Software Vault.
3 From the SmartSystems console in the Software Vault,
drag-and-drop the application onto each mobile computer in your
network, or drop the application on a group of computers
contained in a folder.
Chapter 4 — Manage the Computer
CK3R and CK3X Mobile Computer User Manual 71
Install Applications Using Microsoft Synchronization
Software
When you only have a few computers to update with applications, you
can copy files using Microsoft synchronization software. This
procedure assumes the Microsoft synchronization software is installed
on your PC and is up and running.
1 Connect to the mobile computer through the synchronization
software.
2 Copy the .cab files from your development PC to the mobile
computer.
3 Reboot or cold boot the computer.
4 After the boot process is finished, browse to the .cab files and tap
the files to install them.
Install Applications Using an SD Card
Use a MicroSD card to install applications on one computer at a time
or if you do not have a network connection.
1 Copy your application file to the MicroSD card.
2 Insert the MicroSD card into the mobile computer.
3 On the mobile computer, browse to the SD Card folder and run
your application.
Note: You need to manually reset the computer after you install the
storage card.
Chapter 4 — Manage the Computer
72 CK3R and CK3X Mobile Computer User Manual
How to Launch Applications Automatically
There are two ways to launch applications automatically on a cold
boot:
Set up your application .cab file to place a shortcut to the
application in the \Windows\StartUp directory at install time.
Use AutoRun to start your application at boot time. AutoRun ships
on the computer and automates other operations. At boot time,
AutoRun executes any commands found in its data file,
Autouser.dat. For more information on using AutoRun, see the
Readme.txt file located in the My Device\Flash File Store\2577
directory on the computer.
How to Update the System Software
The mobile computer uses SmartSystems bundles to update the
operating system (OS) and the system software.
You can use these methods to update your mobile computer:
You can update individual computers, or multiple computers at
the same time, using the SmartSystems console. For help, see the
next section.
You can update individual computers using an SD card.
Update Computers Using SmartSystems
You can use the SmartSystems console to update the operating system
or system software on your mobile computer. The console is part of
SmartSystems and is available from the Intermec website. Before you
can update your mobile computer, you need:
SmartSystems Foundation. To download SmartSystems
Foundation, go to www.intermec.com/SmartSystems and click
the Downloads tab.
the SmartSystems bundles you want to install. These
SmartSystems bundles are available from the Intermec website at
www.intermec.com. Go to Support > Downloads >
OS/Firmware/Drivers list.
Chapter 4 — Manage the Computer
CK3R and CK3X Mobile Computer User Manual 73
After you have located these items, you can update your mobile
computer using SmartSystems.
1 Open the SmartSystems console.
2 Make sure the computer is discovered.
3 Make sure the computer is in a powered dock or that power
management is disabled.
4 Download the SmartSystems bundle to your PC.
5 Double-click the SmartSystems bundle on your PC to extract the
update files to the software vault.
6 From the SmartSystems console, locate the bundle to install and
drag them to each mobile computer (or group in a folder) you want
to update. The SmartSystems console installs the update on your
mobile computers.
After the download is complete, your mobile computer begins the
update process and automatically performs a cold boot. The
computer then boots into a special Update Loader mode where the
computer has no network connections and is completely unusable.
This process can take anywhere from 30 seconds to 15 minutes
depending on the update.
After the update is complete, the computer boots again. You will
see a red stop symbol in the SmartSystems console until the
computer reboots and reconnects to the system.
Update the Computer Using a microSD Card
PREREQUISITE
You can update the computer using a microSD card. You need:
a microSD card formatted to FAT16
a microSD adapter card
an SD card reader
the AutoFlash.img file that contains the update you want to install.
If you need this file, visit the Intermec website at
www.intermec.com. Click the Products tab, navigate to the
computer product page, click the Downloads tab, and then locate
the download under OS/Firmware/Drivers.
Chapter 4 — Manage the Computer
74 CK3R and CK3X Mobile Computer User Manual
The computer supports microSD cards that hold up to 2 GB of
information when you are updating the computer. The microSD card
slot is located in the battery compartment.
1 Insert the microSD card into a microSD adapter card and then
place it in the SD card reader connected to your PC.
2 On your desktop PC, navigate to the download location and select
the folder with the AutoFlash.img file that contains the update you
want to install. Typically, this directory is C:\Program
Files\Intermec\SmartSystem\SS_Lib\Software\OS\
3 Copy the AutoFlash.img file to the root directory of the microSD
card.
4 Remove the microSD card from the adapter card.
5 Turn off the computer and install the microSD card.
6 Press the Reset button.
7 Replace the battery and turn on the computer.
The update process begins. The computer may restart several
times. When the update is complete, the Autoflash Complete
message appears.
8 Press the Power button and choose to Suspend the computer.
9 Remove the microSD card. If you do not remove the microSD card,
the update process repeats each time the computer restarts.
10 Press the Reset button, replace the battery, turn on the computer,
and follow the setup process.
75
5
Troubleshoot and Maintain the Computer
Use this chapter to find answers to any problems you may
encounter while using the computer. You will also find
information on routine maintenance.
Chapter 5 — Troubleshoot and Maintain the Computer
76 CK3R and CK3X Mobile Computer User Manual
About the Intermec Dashboard
The Intermec Dashboard provides proactive monitoring of your
computer to prevent downtime. Using Intermec Dashboard, you can
easily see the health of the computer and help pinpoint the source of a
problem to determine if it is hardware or software related. It is highly
integrated with SmartSystems. You can also use SmartSystems to
remotely monitor the health of your computers. For help, see the
SmartSystems help.
Intermec Dashboard displays information, such as the status of
network connection, battery usage and battery health, storage space,
and internal devices. It also provides system information, such as the
operating system, firmware, and hardware configuration.
To access the Intermec Dashboard, press the Intermec Dashboard
button on the compu numeric keypad or press on the
alphanumeric keypad.
Intermec Dashboard Main Screen
$
Chapter 5 — Troubleshoot and Maintain the Computer
CK3R and CK3X Mobile Computer User Manual 77
About Troubleshooting the Computer
These troubleshooting tables may help you fix some common
problems you may experience with your computer. These tables group
solutions for the Wi-Fi connection, 802.1x security, the imager, and
general operation of the computer.
Wi-Fi Connection Problems
Use this section to find possible solutions to Wi-Fi connection
problems.
Note: If you send the computer in for service, it is your responsibility
to save the computer data and its configuration. Intermec is only
responsible for ensuring that the hardware matches the original
configuration when repairing or replacing the computer.
Wi-Fi Connection Problems and Possible Solutions
Problem Possible Solution
When you turn on the, mobile
computer after it was
suspended for 10 to 15 minutes
or longer, the mobile computer
can no longer send or receive
messages over the network.
The host may have deactivated or lost the
current terminal emulation session. In a
TCP/IP direct connect network, turn off the
“Keep Alive” message from host to maintain
the TCP session while the computer is
suspended.
The computer is connected to
the network, and you move to a
new site to collect data. Now,
your mobile computer is not
connected to the network.
Move closer to an access point or to a
different location to reestablish
communications until you reconnect with
the network. Any data collected while out of
range is transmitted over the network.
The mobile computer appears
to be connected to the network,
but you cannot establish a
terminal emulation session
with the host computer.
Move closer to an access point or to a
different location to reestablish
communications until you reconnect with
the network. Any data collected while out of
range is transmitted over the network.
The mobile computer appears
to be connected to the network,
but the host computer is not
receiving any information from
the mobile computer.
There may be a problem with the
connection between the access point and
the host computer. Check with network
administrator or use your access point
user’s manual.
Chapter 5 — Troubleshoot and Maintain the Computer
78 CK3R and CK3X Mobile Computer User Manual
Check Wi-Fi Network Status
If you have trouble connecting to your Wi-Fi wireless network:
Make sure you have correctly set network parameters on the CK3.
Check your wireless security settings.
Follow the next procedure to verify available access points and
networks, check signal strength, and view other diagnostics. If you
need to contact Intermec Product Support, this information can be
helpful in troubleshooting wireless network connection issues.
1 Tap Start > iSpyWiFi. The ISpyWiFi application launches:
The ISpyWiFi tab shows:
MAC address and IP address of the Wi-Fi radio.
network association status, including the SSID and MAC
address of the access point.
security configuration.
radio transmit power and signal strength information.
2 Tap the Scan tab to view a list of available Wi-Fi networks. The list
includes the signal strength, channel, and MAC address for each
network.
Tap Scan to refresh the screen.
3 Tap the Supp tab to view radio supplicant information, including
a list of supplicant events and authentication status.
To verify the settings for the currently active security profile, tap
Configure Profile. Intermec Settings launches for you to
configure Wi-Fi radio settings.
To try reconnecting to the network, tap Reconnect.
To delete the events in the list, tap Clear Events.
4 Tap the Ping tab to run a ping test to the host.
a In the Host field, enter the IP address of the host.
b From the Repetitions list, choose the number of times the
computer will ping the host.
Chapter 5 — Troubleshoot and Maintain the Computer
CK3R and CK3X Mobile Computer User Manual 79
c Tap Ping. The graph shows the amount of time it takes for the
host to return the ping. Tap List to see this information in a list
format.
5 Tap the RSSI tab to view the received signal strength of the host
signal.
The information box includes the current signal strength, host
SSID name, MAC address, data rate, and transmit power.
Tap Mark to place an arrow marker above the graph.
6 Tap the Conf tab to set up a log file that lists the RSSI history.
This screen includes the Wi-Fi radio driver version and available
radio modes.
a Check the Log to File check box.
b (Optional) Change to the sample period and number of
samples displayed.
c Tap Log file. The Save As screen appears.
d (Optional) Change the name of the saved log file, the folder to
which the file to be saved, the content type (log or text), and the
location.
e Tap OK.
802.1x Security Problems
Use this section to find possible solutions to 802.1x security problems.
802.1x Security Problems and Possible Solutions
Problem Possible Solution
The mobile computer
indicates that it is
authenticated, but it does
not communicate with the
host.
Make sure the mobile computer IP address, host
IP address, subnet mask, and default router are
configured for the network.
Chapter 5 — Troubleshoot and Maintain the Computer
80 CK3R and CK3X Mobile Computer User Manual
The mobile computer does
not appear to be
authenticating and a
network connection icon
does not appear on the
toolbar.
The mobile computer may not be
communicating with the access point. Make
sure the mobile computer network name
matches the access point network name
(SSID).
The access point may not be communicating
with the server. Ensure the access point is
turned on, properly configured, and has
802.1x security enabled.
A network connection icon
appears in the toolbar, but
then disappears.
The mobile computer may not be
communicating with the intended access
point. Make sure that the network name
matches the access point network name. The
default network name is “INTERMEC.”
The access point may not be communicating
with the server. Ensure the access point is
turned on, properly configured, and has
802.1x security enabled.
You are setting up multiple
access points in a network
with different SSIDs, and
the connection fails.
When you change the SSID, the WEP key values
are not saved. Configure the WEP key values
and save your changes.
802.1x Security Problems and Possible Solutions (Continued)
Problem Possible Solution
Chapter 5 — Troubleshoot and Maintain the Computer
CK3R and CK3X Mobile Computer User Manual 81
Troubleshoot the Scanner with Scan Diagnostics
The ScanDiagnostic application helps troubleshoot problems, such as
the inability to read a bar code or a scanner or imager that does not
turn on.
1 Tap Start > ScanDiagnostic.
2 Select the scanner or imager you want to troubleshoot and tap
Diagnose.
The application checks to make sure the scanner or imager is
enabled and checks the settings to make sure they are optimized.
The mobile computer
indicates it is not
authenticated.
Make sure that:
the User Name and Password parameters on
the mobile computer match the user name
and password on the authentication server.
You may need to configure the password on
both the mobile computer and the
authentication server.
on your authentication server, the user and
group are allowed and the group policy is
allowed to log into the server. For help, see
the documentation that shipped with your
authentication server software.
the IP address and secret key for the access
point match the IP address and secret key on
the authentication server. You may need to
configure the IP address and secret key on
both your access point and authentication
server.
the authentication server software is running
on the server PC.
You clean boot the mobile
computer and this message
appears, “The server
certificate has expired or
your system date is
incorrect.”
When you clean boot the CK3, the date and time
are not saved. Configure the date and time and
save your changes.
802.1x Security Problems and Possible Solutions (Continued)
Problem Possible Solution
Chapter 5 — Troubleshoot and Maintain the Computer
82 CK3R and CK3X Mobile Computer User Manual
3 Aim the scanner or imager at a bar code and tap and hold Press to
Scan.
After the computer reads the bar code, the computer beeps and the
label data, data length, and symbology appear on the screen.
4 To view recommended settings, press the right arrow button.
5 To accept recommended settings, tap Apply.
6 Tap OK.
Problems Reading Bar Codes
You can troubleshoot problems that prevent you from reading bar
codes, such as the appropriate symbology not being enabled. Before
you call Intermec Product Support, look for your problem in the next
table, and try the possible solutions.
Problems Reading Bar Codes
Problem Possible Solution
You cannot see the illumination
beam or frame from the imager
when you press the Scan button
and aim the imager at a bar code
label.
You may be too far away from the bar
code label. Try moving closer to the
bar code label and scan it again.
You may be reading the bar code label
“straight on.” Change the reading
angle and try again.
The imager hardware trigger may be
disabled. Start Intermec Settings and
go to Data Collection > Scanner
Settings. Make sure Hardware trigger
is selected.
When you release the Scan
button or scan handle trigger, the
Good Read LED does not turn
off.
If you configure the computer to use
continuous/edge triggering, the Good
Read LED stays on. If you configure the
computer for level triggering and the
Good Read LED stays on, there may be a
problem. Press the Scan button or pull
the trigger again without scanning a bar
code label. If the LED is still on, contact
Intermec.
Chapter 5 — Troubleshoot and Maintain the Computer
CK3R and CK3X Mobile Computer User Manual 83
The scanner or imager cannot
read the bar code.
Position the scanner beam so that it
crosses the entire bar code label in one
pass. Try to vary the scanning angle.
Check the quality of the bar code label.
Scan a bar code label that you know
scans properly. Compare the quality of
the two bar code labels. You may need
to replace the label that you cannot
scan.
Make sure the bar code symbology is
enabled and configured correctly.
Start Intermec Settings and go to Data
Collection > Symbologies for the
scanning device (scanner, virtual
wedge) to check and enable
symbologies.
Make sure the computer application is
expecting input from a bar code. You
may need to type this information
instead.
The scanner may not be turned on or
the scanner may be unable to scan a
specific bar code. Run the
ScanDiagnostic application.
The scanner or imager cannot
read the bar code quickly, or the
scanning beam seems to be faint
or obscured.
The scanner or imager window may be
dirty. Clean the window with a solution
of mild soap and water. Wipe dry. Do not
allow abrasive material to touch the
window.
You read a valid bar code label to
enter data for your application.
The data decoded by the scan
module does not match the data
encoded in the bar code label.
The computer may have decoded the bar
code label in another symbology. Scan the
bar code label again. Make sure you scan
the entire label.
The input device attached to the
computer does not work well or
read bar code labels very quickly.
Set the Scanner Model command to the
specific attached input device. Enable
only the bar code symbologies being used.
Problems Reading Bar Codes (Continued)
Problem Possible Solution
Chapter 5 — Troubleshoot and Maintain the Computer
84 CK3R and CK3X Mobile Computer User Manual
Problems Using the Computer
You can troubleshoot general problems while using the computer.
Before you call Intermec Product Support, look for your problem in
the next table, and try the possible solutions.
Call Product Support
If you are having trouble using your Intermec computer, you can:
use the troubleshooting tables in this manual to find your problem
and possible solutions.
visit the Intermec technical knowledge base, Knowledge Central at
intermec.custhelp.com.
If you still need help, you can call Intermec Product Support at:
1-800-755-5505
Problems Using the Computer
Problem Possible Solution
You tap the screen and nothing
happens.
Align the screen.
You press the Power button and
nothing happens.
The battery may be completely
drained. Replace or charge the battery.
Restart the computer.
The computer appears to be
locked up, and you cannot enter
data.
Press the Power button and select
Suspend. Press the Power button
again to turn the screen back on.
Press the Power button and select
Reboot.
Cold boot the computer.
Reload the firmware.
You rotate the computer and the
screen does not respond properly.
Run the Sensor Calibration application
to calibrate the accelerometer.
You cannot type a character on
the keypad, or you can only type
uppercase or lowercase letters.
The orange modifier or green modifier
key may be locked.
Chapter 5 — Troubleshoot and Maintain the Computer
CK3R and CK3X Mobile Computer User Manual 85
Before you call Product Support, have this information ready:
Configuration number (CN) and serial number (SN), printed on a
label inside the battery compartment or shown on the Device
Health dashboard under Information.
Operating system version
Power management settings
Wireless security settings
SmartSystems Platform Bundle (SSPB) version
Intermec Terminal Emulation (ITE) version and protocol, available
from the ITE main screen.
Or, programming language of your custom application and tools
used to create it.
Most information is available in Intermec Settings.
Locate Your Configuration Number
Before you call Intermec Product Support, you need to know the
configuration number of your computer.
1 Open the Device Health Dashboard:
Press on the numeric keypad.
Press on the alphanumeric keypad.
2 In the Dashboard, scroll down and tap Information.
3 Scroll down until you see the Hardware Configuration number.
4 Exit the Device Health Dashboard.
Locate Your Operating System Version
Before you call Intermec Product Support, you need know the
operating system version loaded on your computer.
1 Open the Device Health Dashboard:
Press on the numeric keypad.
Press on the alphanumeric keypad.
2 In the Dashboard, scroll down and tap Information.
$
$
Chapter 5 — Troubleshoot and Maintain the Computer
86 CK3R and CK3X Mobile Computer User Manual
3 Scroll down until you see the OS Version number.
4 Exit the Device Health Dashboard.
How to Restart the Computer
If the computer or an application locks up, or if the computer does not
respond when you press the Power button, you may need to restart the
computer.
The computer uses the configuration currently saved in flash memory
during the boot process. Try these methods, in order, to restart the
computer:
Reboot: Restarts the computer and goes through the initialization
process.
Cold boot: Preserves configuration and network settings, but does
not necessarily save cached disk data, which may result in data loss.
Clean boot: Completely erases the computer memory, including all
applications and data files, except those in the Flash File Store or
any removable storage.
Reboot the Computer
You may need to restart the computer to correct conditions where an
application stops responding to the system.
Press the Power button and select Reboot from the menu.
Cold Boot the Computer
In some cases where the computer completely stops responding, it may
be necessary to perform a cold boot. Because cold booting may result
in data loss, use this method only if all other recovery methods have
failed.
1 Press the Power button to suspend the computer.
2 Remove the handstrap and the battery pack.
3 Press the Reset button in the battery compartment on the back of
the computer.
Chapter 5 — Troubleshoot and Maintain the Computer
CK3R and CK3X Mobile Computer User Manual 87
4 Replace the battery and the handstrap.
5 Press the Power button and wait for the computer to boot. When
the cold boot is complete, the Home screen appears.
Clean Boot the Computer
If the computer seems to be locked up, try cold booting it. If this
process does not work, use a clean boot to get the computer up and
running for further troubleshooting.
1 Press and hold the Power button for about 2 seconds to suspend
the computer.
2 Remove the battery pack from the back of the computer.
3 With a stylus, press the Reset button in the battery cavity.
4 Insert the battery pack into the computer and immediately press
and hold the Power button.
5 Continue to hold the Power button until the “Release IO Button”
prompt appears on the screen.
6 Release the button and the message “Enter first key in 20 seconds”
appears on the screen. Press 9 on the keypad.
7 The message “Enter second key in 6 seconds” appears on the screen.
Press 6 on the keypad.
8 The message “Reconfirm first key in 6 seconds” appears on the
screen. Press 9 again.
9 The message “Reconfirm second key in 6 seconds” appears on the
screen. Press 6 again.
10 The message “Cleanboot Confirmed” appears on the screen. The
computer starts the process of clean booting.
Caution: A clean boot erases the memory in the mobile computer,
including all applications and data files, with the expection of
those found in the Flash File Store, or any removable storage.
Chapter 5 — Troubleshoot and Maintain the Computer
88 CK3R and CK3X Mobile Computer User Manual
Clean the Computer
To keep the computer in good working order, you may need to clean
the imager window, color camera window, and the touch screen. Clean
the windows and the touch screen as often as needed for the
environment in which you are using the computer. To clean the
computer, use one of these recommended cleaning agents:
Acetic acid, 10% in water
Ethyl alcohol, 10% in water
Mild soap solutions
5% to no more than 10% bleach or sodium hypochlorite with water
1 Press the Power button to suspend the computer.
2 Dip a clean cloth towel in the cleaning agent and wring out the
excess.
3 Wipe off the imager window, camera lens, and flash area. Do not
allow any abrasive material to touch these surfaces.
4 Wipe dry.
5 Let the computer completely air dry before using again.
Caution: There are no user-serviceable parts inside the computer.
Opening the computer will void the warranty and may cause
damage to the internal components.
89
A
Specifications
Appendix A — Specifications
90 CK3R and CK3X Mobile Computer User Manual
Physical and Environmental Specifications
This section lists the physical and environmental specifications for the
computer.
Physical Dimensions
Length: 21.6 cm (8.5 in)
Width (at widest part): 8.3 cm (3.3 in)
CK3R Height (at grip): 2.8 cm (1.1 in)
CK3X Height (at grip): 3.6 cm (1.4 in)
CK3R Weight (with 2000 mAh battery): 401 g (14.1 oz)
CK3X Weight (with 5100 mAh battery): 499 g (17.6 oz)
Tumble and Drop Specifications
CK3R Tumble Specification: 1,000 (0.5 m) tumbles per IEC
60068-2-32 specification.
CK3X Tumble Specification: 1,000 (1.0 m) tumbles per IEC
60068-2-32 specification.
CK3R Drop Specification: Multiple 1.5 m (5 ft) drops to
concreteat ambient temperature,
multiple 1.2 m (4 ft) drops to concrete
across the operating temperature
range per MIL-STD 810G.
CK3X Drop Specification: Multiple 1.5 m (5 ft) drops to concrete
across the operating temperature
range per MIL-STD 810G.
Power and Electrical Specifications
Operating battery: Rechargeable lithium-ion battery
Backup battery: Supercap supplies 10 minutes of
bridge time while replacing the main
battery (CK3X only).
Electrical rating: 4,4 V, 2 A; 4,7 V, 1,5 A
Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 91
Temperature and Humidity Specifications
Operating temperature: -10°C to 50°C (14°F to 122°F)
Storage temperature: -20°C to 70°C (-4°F to 158°F)
Charging temperature: 5°C to 35°C (41°F to 95°F)
Relative humidity (operating): 0 to 95% non-condensing
Environmental rating: IP54, Category 1
Screen Specifications
240 x 320 pixels, 16-bit RGB
8.9 cm (3.5 in) transmissive QVGA display
LCD capable of both portrait and landscape operation (CK3X
only)
LED backlight
Ambient light sensor
Keypad Options
Alphanumeric and function keypad
Numeric and function keypad
Appendix A — Specifications
92 CK3R and CK3X Mobile Computer User Manual
Bar Code Symbologies
Australia Post*
Aztec*
BPO (British Post 4-state)*
Canada Post
Codabar
Codablock A
Codablock F
Code 11
Code 39
Code 93
Code 128/GS1-128
DataMatrix*
Dutch Post*
EAN/UPC
GS1 Composite*
GS1 DataBar Expanded
GS1 DataBar Limited
GS1 DataBar Omni-Directional
Infomail
Intelligent Mail
Interleaved 2 of 5
JapanPost*
Matrix 2 of 5
Maxicode*
Micro PDF417
MSI
PDF417*
Planet*
Plessey
Postnet*
QR Code*
Standard 2 of 5
SwedenPost
Telepen
TLC 39
* These symbologies are only available if your CK3 has an extended
range are imager or a near-far area imager.
Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 93
EA31 Typical Reading Distances - Extended Reading Range
These typical reading distances are measured in an office environment
(250 lux) for the EA31 standard model with Extended Reading Range
activated. Extended Reading Range is enabled by default.
EA31 Typical Reading Distances - Extended Reading Range
EA31 Typical Reading Distances - Extended Reading Range Activated
Symbology Density Minimum Distance Maximum Distance
Code 39 0.125 mm/5 mils
0.50 mm/20 mils
1 mm/40 mils
4.50 cm/1.77 in
6.00 cm/2.36 in
12.50 cm/4.92 in
22.50 cm/8.86 in
64.00 cm/25.20 in
97.50 cm/38.39 in
EAN/UPC 100% 0.33 mm/13 mils 4.50 cm/1.77 in 41 cm/16.14 in







DN
NNNJMT
NNNJMT
JO
 



&"/61$
NNNJMT






Appendix A — Specifications
94 CK3R and CK3X Mobile Computer User Manual
EA31 Imager Minimum Reading Distances
Minimum reading distances are measured in the dark (0 lux).
EA31 Minimum Reading Distances
EA31 Minimum Reading Distances
Symbology Density
Minimum
Distance
Maximum Distance
Code 39 0.10 mm/4 mils
0.13 mm/5 mils
0.20 mm/8 mils
0.25 mm/10 mils
0.50 mm/20 mils
1 mm/40 mils
8 cm/3.15 in
7 cm/2.76 in
4 cm/1.57 in
3.8 cm/1.5 in
7 cm/2.76 in
13.5 cm/5.31 in
10 cm/3.94 in
13 cm/5.12 in
20 cm/7.87 in
24.5 xm/9.65 in
45 cm/17.72 in
71.5 cm/28.15 in
EAN/UPC 100% 0.33 mm/13 mils 5 cm/1.97 in 29.5 cm/11.61 in
DN
NNNJMT
NNNJMT
%BUB.BUSJYNJMT
JO
 





NNNJMT













&"/61$
1%'NJMT
Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 95
EA31 Imager Typical Reading Distances
Minimum reading distances are measured in the dark (0 lux).
EA31 Typical Reading Distances
DataMatrix 0.18 mm/7 mils
0.25 mm/10 mils
0.38 mm/15 mils
7 cm/2.76 in
5 cm/1.97 in
5.2 cm/2.05 in
14 cm/5.51 in
20 cm/7.87 in
29.5 cm/11.61 in
PDF417 0.17 mm/6.6 mils
0.25 mm/10 mils
0.38 mm/15 mils
5.8 cm/2.28 in
4 cm/1.57 in
4.9 cm/1.93 in
17.5 cm/6.89 in
26.5 cm/10.43 in
37 cm/14.57 in
EA31 Minimum Reading Distances (Continued)
Symbology Density
Minimum
Distance Maximum Distance







DN
1%'NJMT
NNNJMT
NNNJMT
%BUB.BUSJYNJMT
JO
 

&"/61$
NNNJMT






Appendix A — Specifications
96 CK3R and CK3X Mobile Computer User Manual
EA31 Typical Reading Distances
Symbology Density
Minimum
Distance
Maximum Distance
Code 39 0.10 mm/4 mils
0.13 mm/5 mils
0.20 mm/8 mils
0.25 mm/10 mils
0.50 mm/20 mils
1 mm/40 mils
7.5 cm/2.95 in
6.5 cm/2.56 in
4 cm/1.57 in
3.5 cm/1.38 in
6.5 cm/2.56 in
12.5 cm/4.92 in
10.5 cm/4.13 in
13.5 cm/5.31 in
21 cm/8.27 in
25.5 xm/10 in
49 cm/19.29 in
90 cm/35.43 in
EAN/UPC 100% 0.33 mm/13 mils 4.5 cm/1.77 in 30.5 cm/12.01 in
DataMatrix 0.18 mm/7 mils
0.25 mm/10 mils
0.38 mm/15 mils
6.5 cm/2.56 in
4.5 cm/1.77 in
4.7 cm/1.85 in
15 cm/5.91 in
21 cm/8.27 in
31 cm/12.20 in
PDF417 0.17 mm/6.6 mils
0.25 mm/10 mils
0.38 mm/15 mils
5 cm/1.97 in
3.7 cm/1.46 in
4.5 cm/1.77 in
18.2 cm/7.17 in
27.5 cm/10.83 in
40 cm/15.75 in
Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 97
EA30 Typical Reading Distances - Extended Reading Range
These typical reading distances are measured in an office environment
(250 lux) for the EA30 standard model with Extended Reading Range
activated. Extended Reading Range is enabled by default.
EA30 Typical Reading Distances - Extended Reading Range Activated
EA30 Typical Reading Distances - Extended Reading Range Activated
Symbology Density Minimum Distance Maximum Distance
Code 39 0.125 mm/5 mils
0.50 mm/20 mils
1 mm/40 mils
64.50 cm/2.56 in
7.00 cm/2.76 in
14.50 cm/5.71 in
24.50 cm/9.65 in
62.50/24.61 in
97.50 cm/38.39 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 40 cm/15.75 in







DN
NNNJMT
NNNJMT
JO
  


&"/61$
NNNJMT






Appendix A — Specifications
98 CK3R and CK3X Mobile Computer User Manual
EA30 Area Imager Minimum Reading Distances
Minimum reading distances are measured in the dark (0 lux).
EA30 Minimum Reading Distances
EA30 Minimum Reading Distances
Symbology Density
Minimum
Distance
Maximum Distance
Code 39 0.10 mm/4 mils
0.13 mm/5 mils
0.50 mm/20 mils
1 mm/40 mils
9.5 cm/3.74 in
8 cm/3.15 in
7 cm/2.76 in
9.5 cm/3.74 in
10.5 cm/4.13 in
14 cm/5.51 in
45 cm/17.72 in
62 cm/24.41 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 31.5 cm/12.4 in
DataMatrix 0.18 mm/7 mils
0.25 mm/10 mils
0.38 mm/15 mils
8 cm/3.15 in
6.5 cm/2.56 in
5.5 cm/2.17 in
15.5 cm/6.1 in
21.5 cm/8.46 in
31.5 cm/12.4 in
DN
1%'NJMT
NNNJMT
NNNJMT
%BUB.BUSJYNJMT
JO
 

&"/61$
NNNJMT













Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 99
EA30 Imager Typical Reading Distances
Minimum reading distances are measured in the dark (0 lux).
EA30 Typical Reading Distances
PDF417 0.25 mm/10 mils
0.38 mm/15 mils
5.5 cm/2.17 in
7 cm/2.76 in
25 cm/9.84 in
34 cm/13.39 in
EA30 Minimum Reading Distances (Continued)
Symbology Density
Minimum
Distance Maximum Distance







DN
1%'NJMT
NNNJMT
NNNJMT
%BUB.BUSJYNJMT
JO
 

&"/61$
NNNJMT






Appendix A — Specifications
100 CK3R and CK3X Mobile Computer User Manual
EX25C Near-Far Range Area Imager Reading Distance
Minimum reading distances are measured in the dark (0 lux).
EA30 Typical Reading Distances
Symbology Density
Minimum
Distance
Maximum Distance
Code 39 0.10 mm/4 mils
0.13 mm/5 mils
0.50 mm/20 mils
1 mm/40 mils
9.5 cm/3.74 in
8 cm/3.15 in
6.5 cm/2.56 in
9.5 cm/3.74 in
11.5 cm/4.53 in
14.5 cm/5.71 in
50 cm/19.69 in
75 cm/29.53 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 34 cm/13.39 in
DataMatrix 0.18 mm/7 mils
0.25 mm/10 mils
0.38 mm/15 mils
7.5 cm/2.95 in
6 cm/2.36 in
5.5 cm/2.17 in
16.5 cm/6.5 in
23 cm/9.06 in
34.5 cm/13.58 in
PDF417 0.25 mm/10 mils
0.38 mm/15 mils
5.5 cm/2.17 in
6.5 cm/2.56 in
26 cm/10.24 in
37 cm/14.57 in
Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 101
EX25C Near-Far Range Imager 1D Minimum Reading Distances
EX25C 1D Symbologies Minimum Reading Distances with 0.24 cm
(0.09 in) Setback
Symbology Density
Minimum
Distance
Maximum Distance
Code 39 0.08 mm/3 mils
0.10 mm/3.8 mils
0.25 mm/10 mils
0.50 mm/20 mils
1 mm/40 mils
1.3 mm/51 mils
15 cm/5.91 in
15 cm/5.91 in
15 cm/5.91 in
16 cm/6.30 in
25 cm/9.84 in
40 cm/15.75 in
35 cm/13.78 in
45 cm/17.72 in
115 cm/45.28 in
210 cm/82.68 in
310 cm/122.05 in
420 cm/165.35 in
EAN 100% 0.33 mm/13 mils 15 cm/5.91 in 145 cm/57.09 in
JO

DN
Ş Ş Ş ŞŞ
&"/DPOUSBTU61$
NNNJMT
NNNJMT
 
     
Ş Ş
Ş
Ş
Ş Ş
Ş
NNNJMT
Ş
Ş
Ş
Ş
Ş
Ş
Ş
Ş
Ş
Ş
Ş










NNNJMT
Appendix A — Specifications
102 CK3R and CK3X Mobile Computer User Manual
EX25C Near-Far Range Imager 1D Typical Reading Distances
* Typical reading distances are measured in an office environment (200 lux).
** Minimum distance depends on bar code width and scan angle.
EX25C 1D Symbologies Typical Reading Distances with 0.24 cm (0.09
in) Setback*
Symbology Density
Minimum
Distance
Maximum Distance
Code 39 0.25 mm/10 mils
0.50 mm/20 mils
1 mm/40 mils
1.4 mm/55 mils
2.5 mm/100 mils
15 cm/5.91 in
16 cm/6.30 in
25 cm/9.84 in
40 cm/15.75 in
**
135 cm/53.15 in
280 cm/110.24 in
550 cm/216.54 in
720 cm/283.46 in
1200 cm/472.44 in
Code 128
retro-reflective
2.5 mm/100 mils ** 1300 cm/511.81 in
EAN 100% 0.33 mm/13 mils 15 cm/5.91 in 160 cm/62.99 in
Ş
JO

DN










Ş Ş
Ş
NN
NJMT
NNNJMT
NNNJMT

   
Ş Ş Ş
Ş
Ş
Ş
Ş
  
Ş Ş Ş Ş Ş Ş
Ş
Ş
Ş
Ş
Ş
Ş
&"/
DPOUSBTU61$
Ş

NNNJMT
Appendix A — Specifications
CK3R and CK3X Mobile Computer User Manual 103
EX25C Near-Far Range Imager 2D Typical Reading Distances
* Typical reading distances are measured in an office environment (200 lux).
** Minimum distance depends on bar code width and scan angle.
EX25C 2D Symbologies Typical Reading Distances with 0.24 cm (0.09
in) Setback*
Symbology Density Minimum Distance Maximum Distance
DataMatrix 0.25 mm/10 mils
0.76 mm/30 mils
1.4 mm/55 mils
2.5 mm/100 mils
15 cm/5.91 in
25 cm/9.84 in
**
**
90 cm/35.43 in
310 cm/122.05 in
450 cm/177.17 in
1100 cm/433.07 in

JO

DN













DN

NNNJMT
NNNJMT
NNNJMT

   




DN

NNNJMT


  
     






DN

DN

Appendix A — Specifications
104 CK3R and CK3X Mobile Computer User Manual
105
B
Default Settings
Appendix B — Default Settings
106 CK3R and CK3X Mobile Computer User Manual
Default Configuration
The following tables list the default values of the configuration
commands supported on the CK3. If you restore the CK3 to factory
default settings, the CK3 uses these values.
The commands are grouped by function and reflect the organization
of Intermec Settings. For detailed information on most of the
commands, see the Intermec Settings Command Reference
Manual, available from the Intermec website at www.intermec.com.
Data Collection
Data Collection Settings
Data Collection Setting Default Value
Enable Scanner Port Enable
Enable Scanner Auto-Detect Enable
Scanner Port Baud Rate 38400
Symbology Settings
Symbology Default Value
Australian Post Disable
Aztec Disable
BPO Disable
CanadaPost Disable
Codabar Disable
Codablock A Disable
Codablock F Disable
Code 11 Disable
Code 39 Enable
Code 93 Disable
Code 128/GS1-128 Enable
DataMatrix Enable
DutchPost Disable
Appendix B — Default Settings
CK3R and CK3X Mobile Computer User Manual 107
EAN/UPC Enable UPC A, UPC E,
EAN 8, EAN 13
GS1 Composite Disable
GS1 DataBar Expanded Disable
GS1 DataBar Limited Disable
GS1 DataBar Omni-Directional Disable
Infomail Disable
Interleaved 2 of 5 Disable
JapanPost Disable
Matrix 2 of 5 Disable
Maxicode Disable
Micro PDF417 Disable
MSI Disable
PDF417 Enable
Planet Disable
Plessey Disable
Postnet Disable
QR Code Disable
Standard 2 of 5 Disable
SwedenPost Disable
Telepen Disable
TLC 39 Disable
Symbology Option Setting
Symbology Option Default Value
Preamble None (disabled)
Postamble None (disabled)
Symbology Identifier Disable
Multicode Disable
Symbology Settings (Continued)
Symbology Default Value
Appendix B — Default Settings
108 CK3R and CK3X Mobile Computer User Manual
Scanner Settings
Scanner Setting Default Value
Scanner Model Internal Scanner
Trigger Mode Level
Aimer Mode Typical aimer
Hardware Trigger Enable
Trigger Timeout (sec) 2
Aiming Duration (msec) 500
Turn Off After Good Read Enable/One-shot
Scanner Firmware Version Read-only
Imager Settings
Imager Setting Default Value
Predefined Modes 1D and 2D Standard
Imager Decode Mode 2D Imager
Lighting Mode Illumination LED Priority
Lighting Goal 42
Illumination Level 100
Initial 1D Search Area Smart Raster
Direct Part Marking Mode Disable
Damaged 1D Codes Disable
Image File Location \My Documents\MDI
Folder Memory Limit (MBytes) 13
Enable Tagging Location Data Disable
Output Compression Bitmap
Output Compression Quality 0
Edge Enhancement None
Noise Reduction 0
Subsampling None
Image Rotation None
Image Lighting Correction Disable
Appendix B — Default Settings
CK3R and CK3X Mobile Computer User Manual 109
RFID
Decode Security Settings
Decode Security Setting Default Value
Consecutive Data Validation 0
Identical Consecutive Timeout 300 ms
Different Consecutive Timeout 0
Center Decoding Disable
Center Decoding Tolerance Disable
RFID Settings
RFID Setting Default Value
Enable RFID Service Enable
Application Connection Settings
Application Connection Setting Default Value
Allow External BRI Connections Enable
BRI TCP Port 2189
Enable Logging Disable
Reader 1 Settings
Reader 1 Setting Default Value
Enable Reader Off
Connected Off
Reader Model IP30
Device Address 000000000000
RFID Module Settings
RFID Module Setting Default Value
Tag Type EPC Class 1 Gen2
Appendix B — Default Settings
110 CK3R and CK3X Mobile Computer User Manual
Dense Reader Mode Off
LBT Channel 5
LBT Scan Enable On
Field Separator Space ( )
ID Report Off
No Tag Report Off
Report Timeout 0 ms
Timeout Mode Off
ID Timeout 100 ms
Antenna Timeout 50 ms
ID Tries 1
Antenna Tries 3
Read Tries 3
Write Tries 3
Initialization Tries 1
Lock Tries 3
Select Tries 1
Unselect Tries 1
Initial Q 4
Field Strength dB 30
Session 2
Enable Antenna Port 1 On
Enable Antenna Port 2 Off
Enable Antenna Port 3 Off
Enable Antenna Port 4 Off
Bluetooth Power Off 300 s
RFID Module Settings (Continued)
RFID Module Setting Default Value
Appendix B — Default Settings
CK3R and CK3X Mobile Computer User Manual 111
Communications
Communications Settings
Communications Setting Default Value
Device Name CK3xxxxxxxxxxxx
802.11 Radio Settings
802.11 Radio Setting Default Value
Radio Enabled Off
Security Choice Funk Security
Radio Measurement 300
Radio Bands (CK3X only) b/g (2.4 GHz)
Allow Security Changes Enabled
Funk Security Settings
Funk Security Setting Default Value
Active Profile Profile 1
Hide Password Text Enabled
Profile Label Profile_1
Network Type Infrastructure
Channel 3
SSID INTERMEC
Power Mode Enabled (FastPSP)
8021x None
Association Open
Encryption None
Pre-Shared Key Null
Transmit Key Key1
Mixed Cell On
Logging Off
Appendix B — Default Settings
112 CK3R and CK3X Mobile Computer User Manual
Device Settings
Ethernet Adapter Settings
IP Settings Default Value
Current Device IP Address 0.0.0.0
DHCP Enable
DHCP Client Identifier Null
IP Address Null
Subnet Mask 255.0.0.0
Default Router Null
Primary DNS Null
Secondary DNS Null
Primary WINS Null
Secondary WINS Null
Bluetooth Settings
Bluetooth Setting Default Value
Bluetooth Power Off
Device Settings
Device Setting Default Value
Date Null
Time Null
Enable ActiveSync Enabled
Enable SD Card Enabled
Enable USB External Drive Enabled
Enable All Image Capture Enabled
Beeper and Voice Medium
Headset Beeper Very Low
Screen Taps Off
Key Clicks Off
USB Function Driver ActiveSync RNDIS Client
Appendix B — Default Settings
CK3R and CK3X Mobile Computer User Manual 113
Good Read One beep
Backlight Settings
Backlight Setting Default Value
Normal Light Backlight Adjustment Normal
Low Light Backlight Adjustment Normal
Bright Light Backlight Adjustment Normal
Keypad Backlight On Based on Light Level
Light Level Low
Keypad Settings
Keypad Setting Default Value
Center Scan Button Scanner
Green/Orange Keys Lock Options Press Once to Lock
Power Management Settings
Power Management Setting Default Value
Enable Power Button Screen On
Screen Off Disabled
Hibernate (Battery Swap) Enabled
Suspend Enabled
Reboot Enabled
Shutdown Disabled
Screen Timeout (Seconds) 5
Screen Turns Off After (Battery Power) Disabled
Device Turns Off After (Battery Power) 5 minutes
Screen Turns Off After (External Power) Disabled
Device Turns Off After (External Power) Disabled
Enable Device Sleep Disabled
Device Settings (Continued)
Device Setting Default Value
Appendix B — Default Settings
114 CK3R and CK3X Mobile Computer User Manual
Core Messaging Service
Sleep Face Down Enabled
Sleep Portrait Disabled
Sleep Reverse Portrait Disabled
Profile Settings Application Settings
Profile Settings Application Setting Default Value
Always On Show Option in Profile Settings
Maximize Battery Life Show Option in Profile Settings
Normal Show Option in Profile Settings
1D Bar Codes Optimized Show Option in Profile Settings
Bright Sunlight Show Option in Profile Settings
Reflective Labels Show Option in Profile Settings
Standards Show Option in Profile Settings
Screen Settings
Screen Setting Default Value
Screen Rotation Portrait 0 Degrees
Enable Screen Rotation Disabled
Rotate Portrait Enabled
Rotate Landscape Enabled
Rotate Signature Capture Disabled
Power Management Settings (Continued)
Power Management Setting Default Value
Core Messaging Service Settings
Core Messaging Service Setting Default Value
Server IP Null
Associated Server IP Null
Broadcast Name INTERMEC
Appendix B — Default Settings
CK3R and CK3X Mobile Computer User Manual 115
Device Monitor
Virtual Wedge
Port 62241
Keep Alive Ping Interval 30 Seconds
Core Messaging Service Settings (Continued)
Core Messaging Service Setting Default Value
Device Monitor Settings
Device Monitor Setting Default Value
Enable Device Health Data Collection On
Enable Device Health Application On
Enable Blue Light (LED) Off for Ready-to-Work
Set Rule File Location \SmartSystems\HealthRules.txt
Asset Message Send Period 0
System Device Health (Seconds) 90
Network Device Health (Seconds) 45
Printer Device Health (Seconds) 300
Directory \SmartSystems\ScreenCapture
Screen Captures Allowed 3
Enable Wipe Disabled
Interval (in Days) 3
Virtual Wedge Settings
Virtual Wedge Setting Default Value
Enable Virtual Wedge Enabled
Virtual Wedge Method Adapt to Application
Bar Code Scanner Grid Null
Label Encoding (Code Page) 1252(D)-ANSI Win3.1 US
Magstripe Reader Grid Null
Read Command READ REPORT = DIRECT
User-Defined Read Command READ
Appendix B — Default Settings
116 CK3R and CK3X Mobile Computer User Manual
Location Services
Date (YYYY-MM-DD) Disabled
Time (HH_MM_SS) Disabled
Tag Separator SP (space)
User-Defined Tag Separator Null
End of Message CRLF (Return-Line Feed)
User-Defined End of Message Null
RFID Reader Grid Null
Virtual Wedge Settings (Continued)
Virtual Wedge Setting Default Value
Location Services Settings
Location Services Setting Default Value
Port 9569
Enable Server Disable
117
C
Keypads and Keystrokes
Appendix C — Keypads and Keystrokes
118 CK3R and CK3X Mobile Computer User Manual
Characters and Functions on Keypads
Use these tables to learn how to enter standard characters as well as
other available characters and functions with the keypad. If a character
or function does not have a sequence of keystrokes, it is only available
through the soft input panel (SIP). You can access the SIP by tapping
the keyboard icon on the touch screen.
The information in the character and function tables assumes that the
Green/Orange keys lock option in Intermec Settings > Device
Settings > Keypad is set to the default of Press once to lock. The
information in these tables will not work if you have this option set to
Press twice to lock.
Alphanumeric Characters
Character Alphanumeric Keypad Numeric Keypad
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
!
%SC
"
#
$
%
&
'
(
)
*
+
,
&LD%XIT
-
.
/
&
&
0
&
&
Appendix C — Keypads and Keystrokes
CK3R and CK3X Mobile Computer User Manual 119
q
r
s
t
u
v
w
x
y
z
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
Alphanumeric Characters (Continued)
Character Alphanumeric Keypad Numeric Keypad
1
&
&
2
&
&
3
&
&
4
&
&
5
&
&
6
&
&
7
&
&
8
&
&
9
&
&
:
&
&
!
!
%SC
!
"
!
#
!
$
!
%
!
&
!
'
!
(
!
)
!
*
!
+
!
,
&LD%XIT
!
-
!
.
!
/
&
&
!
0
&
&
!
1
&
&
Appendix C — Keypads and Keystrokes
120 CK3R and CK3X Mobile Computer User Manual
R
S
T
U
V
W
X
Y
Z
0
1
2
3
4
5
6
7
8
9
Function Keys
Character Alphanumeric Keypad Numeric Keypad
F1
F2
F3
F4
F5
Alphanumeric Characters (Continued)
Character Alphanumeric Keypad Numeric Keypad
!
2
&
&
!
3
&
&
!
4
&
&
!
5
&
&
!
6
&
&
!
7
&
&
!
8
&
&
!
9
&
&
!
:
&
&
&&
&
&
&&
&
&
&&
&
&
&&
&
&
&&
&
&
Appendix C — Keypads and Keystrokes
CK3R and CK3X Mobile Computer User Manual 121
F6
F7
F8
F9
F10
F11
F12
F13
F14
F15
F16
F17
F18
F19
F20
F21
F22
F23
F24
Special Functions
Character Alphanumeric Keypad Numeric Keypad
Forward Tab
Back Tab
Space
Backspace
Shift
Function Keys (Continued)
Character Alphanumeric Keypad Numeric Keypad
%
&
&
&
&
&
'
&
&
(
&
&
)
&
&
*
&
&
+
&
&
,
&&
-
&&
.
&&
/
&&
0
&&
1
&&
2
&&
3
&&
4
&&
5
&&
6
&&
7
&
&
!
Appendix C — Keypads and Keystrokes
122 CK3R and CK3X Mobile Computer User Manual
Caps Lock
Field Exit
Up Arrow
Down Arrow
Left Arrow
Right Arrow
Control
Alt
Special Functions (Continued)
Character Alphanumeric Keypad Numeric Keypad
"
&LD%X&LD%X
&LD%XIT
!
!
!
!
)
%SC%SC
Depending on your computer model, some of the following characters
or functions will not be printed on the keypad.
Other Available Characters and Functions
Character or
Function
Alphanumeric Keypad Numeric Keypad
!
@
#
$
%
^
&
*
(
)
_
[Enter]
|
[Enter]
:
!
!
!
!
!
!
!
!
!
!
8
!
&
&
&&
%SC%SC
Appendix C — Keypads and Keystrokes
CK3R and CK3X Mobile Computer User Manual 123
?
;
/
-
[Enter]
\
[Enter]
=
N/A
N/A
+
N/A
[
N/A
.
]
N/A
,
N/A
N/A
N/A
Volume Down
OK
Volume Up
Soft Key 1
Soft Key 2
Other Available Characters and Functions (Continued)
Character or
Function Alphanumeric Keypad Numeric Keypad
4
&&
%SC%SC
&&
&&
&&
%SC%SC
"
#
$
8
9
:
The following ITE functions are only operational when you are using
the ITE application.
Intermec Terminal Emulation (ITE) Functions
Character or Function Alphanumeric Keypad Numeric Keypad
Field Exit
&LD%X&LD%X
&LD%XIT
Appendix C — Keypads and Keystrokes
124 CK3R and CK3X Mobile Computer User Manual
System Request
Home
Attention
Reset
Clear
Roll Down
Previous Screen
Roll Up
Next Screen
Page Left
Page Up
Page Down
Page Right
Field +
Field -
Intermec Terminal Emulation (ITE) Functions (Continued)
Character or Function Alphanumeric Keypad Numeric Keypad
3
&LD%XIT
#
!
'
(
5
/
0
6
Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
© 2012 Intermec Technologies
Corporation. All rights reserved.
CK3R and CK3X Mobile Computer User Manual
*935-075-001*
P/N 935-075-001
128


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Intermec CK3XNI at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Intermec CK3XNI in the language / languages: English as an attachment in your email.

The manual is 4,67 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info