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User Manual
TROUBLESHOOTING
If you run into problems operating your Instant® Stand Mixer, start here
to see if we have a solution. If you can’t resolve the problem yourself
or if you have questions, get in touch with Customer Care and we’ll be
happy to help.
Problem Cause Solution
The mixer suddenly
stops working during use
The mixer may have been
run too long or the room
temperature is too high.
1. Reset the speed to “0”.
2. Unplug the power.
3. Wait for the mixer
to return to room
temperature (generally
15-30 minutes).
4. Try restarting the
process.
The mixer does not run
when you try to mix
The electrical cord has
come unplugged from
the socket.
Verify that the power
plug is plugged into the
outlet.
Power is off. Wait for power to return
before operating.
Mixer Head isn’t locked
into place.
Make sure the mixer
head is locked into the
CLOSED position.
The mixer makes
excessive noise
when running
The mixer is louder at
high speeds than low
speeds
Choose the right speed
to mix food according to
the recommendations in
the manual
There is too much food
in the bowl and the
mixer is overwhelmed
Reduce the amount of
food
The mixer has been
mixing for too long
Stop the mixer and allow
it to cool down for a
while before using
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