799413
42
Zoom out
Zoom in
Previous page
1/46
Next page
42 | support@instantpot.com | 1-800-828-7280
Troubleshooting
Problem Possible reason Try this
Steam leaks from side
of lid.
No sealing ring in the lid. Install a sealing ring.
The sealing ring is damaged or not
installed properly. Replace the sealing ring.
Food debris attached to the sealing
ring.
Remove the sealing ring and clean it
thoroughly.
The lid is not closed properly. Open, then close the lid.
The sealing ring rack is warped or
off-center.
Remove the sealing ring from the lid, then
check the sealing ring rack for bends or
warps. Contact Customer Care.
The inner pot rim may be
misshapen.
Check for deformation and contact Customer
Care.
The oat valve does not
rise.
Food debris on the oat valve or
oat valve silicone cap.
Remove the oat valve from the lid and clean
it thoroughly. Perform the Initial test run to
check for function and record your ndings.
Contact Customer Care.
Too little liquid in the inner pot.
Check for scorching on the bottom of the
inner pot. Add thin, water-based liquid to the
inner pot according to its size.
3 Qt: 1 cup (250 mL / ~8 oz)
6 Qt: 1 ½ cups (375 mL / ~12 oz)
8 Qt: 2 cups (500 mL / ~16 oz)
Float valve silicone cap damaged or
missing.
Install or replace the oat valve and/or
silicone cap.
Float valve obstructed by lid-locking
mechanism.
Tap the oat valve with a long utensil. If
the oat valve does not drop, turn the
multicooker off. Contact Customer Care.
No heat in the inner pot.
Perform the Initial test run to check for
function and record your ndings. Contact
Customer Care.
Inner pot base may be damaged.
Perform the Initial test run to check for
function and record your ndings. Contact
Customer Care.
Minor steam leaking or
hissing from the steam
release handle during the
cook cycle.
Steam release handle is not in the
Sealing position.
Turn the steam release handle to the Sealing
position.
Multicooker is regulating excess
pressure. This is normal; no action required.
42


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Instant Pot Duo V4 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Instant Pot Duo V4 in the language / languages: English as an attachment in your email.

The manual is 1.97 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info