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Troubleshooting
Register your product today.
Contact Customer Care:
1-800-828-7280
support@instantpot.com
instantpot.com/#Chat
Problem Possible Reason Solution
Air Fryer Lid is
plugged in but
will not turn
on, or turns off
during cooking
The appliance is not plugged in. Plug the power cord rmly into a grounded 120 V
outlet.
Bad power connection or
no power.
Plug the power cord rmly into a grounded 120 V
outlet.
Inspect power cord for damage. If damage is
noticed, contact Customer Care.
Check the outlet to ensure it is powered.
Electrical fuse has blown. Contact Customer Care.
Microswitch is damaged. Contact Customer Care.
Black smoke is
coming from
the Air Fryer Lid
Stop cooking immediately. Press Cancel, then unplug the
appliance. When smoking stops, place the Air Fryer Lid on the
protective pad provided.
Food is burning. Allow it to cool to room temperature before cleaning.
Remove food and clean affected area thoroughly.
Using an oil with a low
smoke point.
Choose a neutral oil with a high smoke point, such
as canola, avocado, soybean, safower or rice bran.
Faulty circuit or heating
element. Contact Customer Care.
White smoke
is coming from
the Air Fryer Lid
Cooking foods with excess
fat, such as bacon, sausage
and burgers may result in
white smoke.
Avoid air frying foods with a high fat content.
Check drip pan for excess oil or fat, and carefully
remove as needed after cooking.
Water is vaporizing, producing
thick steam.
Pat dry moist food ingredients before air frying. Do
not add water or other liquid to the inner pot when
air frying.
Seasoning on food has blown
into element.
Be mindful when seasoning food. Spray vegetables
and meats before adding seasoning so it better
adheres to the ingredients
Any other servicing should be performed by an authorized service representative.
WARNING
23


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