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FAULT HANDLING
Problem Possible cause Solutions
Air flow from air outlet
is weak
1. The plastic bag of the
filter has not been
removed.
2. There are objects blo-
cking the air outlet.
1. Take away the plastic bag.
Please refer to “Installa-
tion of filters” section.
2. Clear the objects from air
outlet
Please refer to “Cleaning
and Maintenance”
section.
Air purifying performance
is not good and there is
no improvement in the air
quality.
1. Filters have not been
installed
2. Doors or windows are
always kept opened.
Pollutants outside
flowed into the room
continuously. There-
fore, it takes longer
time to purify the air.
3. Product is placed in
a too tight area or
with objects blocking
nearby.
4. Filters are dirty
resulting in filtration
efficiency.
1. Install the filters.
2. Do not place the product
too near the window
unless the window is
closed. Please keep the
door closed.
3. Place the product in an
area with good airflow
environment.
3. Clean or replace filter.
Air quality indicator light
keeps at red color for very
long time
1. Dust sensor is dirty.
2. Doors or windows are
always kept opened.
Pollutants outside
flowed into the room
continuously. Therefore,
it takes longer time to
purify the air.
1. Please clean the dust sen-
sor to restore its sensitivity.
Please refer to “Cleaning
and Maintenance” section.
2. Close the windows and
door first. Turn to high fan
speed so that the product
can purify the air in short
time.
If you can’t solve the problems based on the above information you should contact the
product agent immediately, do not disassemble, repair and install it by yourself.
GB
22


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