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Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
The display is completely switched off.
The motor does not start.
The display is on but it is dim.
The alarm sounds, the ALARM LED
lights up and the refrigerator
compartment light flashes.
The alarm sounds, the ALARM LED
lights up and the freezer status bar
LEDs light up in sequence.
The alarm sounds, the ALARM LED
flashes and the freezer status bar
LEDs flash simultaneously.
The refrigerator and the freezer do not
cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
Early ending of functions
The freezer status bar LEDs do not
indicate the set temperature, and are
lit in a constant manner.
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far enough to
make contact, or there is no power in the house.
The appliance comes with a motor protection control (see Start-up and use).
Pull out and reverse the plug before putting it back in the socket.
The refrigerator door has been open for more than two minutes.
The buzzer stops when the door is closed or when the ALARM button is
pressed.
The temperature inside the freezer is too high. The freezer will maintain a
temperature of around 0°C so that the food will not refreeze, allowing you to eat
it within 24 hours or to refreeze it after it has been cooked.
To switch off the buzzer, press the ALARM button. Press a second time to
display the set value on the freezer status bar, switch off the ALARM LED and
restore normal operation.
The temperature of the freezer is dangerously high: the food inside must not be
eaten. The freezer will maintain a temperature of approximately 0°C.
To switch off the buzzer, press the RESET ALARM button. Press a second time
to display the set value on the freezer status bar, switch off the ALARM LED and
restore normal operation.
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The temperature that has been set is too high (see Start-up and use).
The refrigerator or the freezer have been over-filled.
The temperature that has been set is too low (see Start-up and use).
The SUPER FREEZE button has been pressed (rapid freezing): the yellow
SUPER FREEZE light is on or flashing (see Description).
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The appliance has not been installed on a level surface (see Installation).
The appliance has been installed between cabinets that vibrate and make noise.
The internal refrigerant makes a slight noise even when the compressor is off.
This is not a defect, it is normal.
Electrical disturbance on the network or brief interruptions of the power supply.
Contact the Technical Assistance Centre.
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